Experience

Provident Security

• Canada
• Consumer Services
• 1 - 100 Employee

• Manager of Information Systems

  • Aug 2019 - Present



ADT

• United States
• Consumer Services
• 700 & Above Employee

• Senior IT Engineer

  • Aug 2013 - Aug 2019

  • Remote work from home and on site in offices across Canada and the US. • Key leadership role in massive IT projects related to corporate separations and mergers. • Responsible for core life safety systems for alarm monitoring including 24/7 support, buy or build, hardware and software acquisition and life cycle management. • Life safety environment include SQL Servers, Telephony and signal processing hardware, IVR/VRT, SMS gateways, etc. • Act as the lead architect and developer on numerous cost saving and process enhancing projects. Show less



Provident Security

• Canada
• Consumer Services
• 1 - 100 Employee

• Lead Deveoper

  • Aug 2011 - Aug 2013

  • Remote from home and on site in Vancouver BC. Working from my home office in Windsor, ON and onsite in the Vancouver office 1 week out of 8. • Extensive integration work with outside vendor applications and internal legacy systems. • Creating, managing and capitalizing on hardware and software vendor relationships • Successfully manage short, mid and long term IT projects – including full life cycle software development and hardware/infrastructure projects. • Developed web and desktop based applications to enable or enhance system integration, provide toolset to support staff and automate regular tasks. • Launched and managed infrastructure upgrade initiatives to replace and enhance critical core systems. • Google Apps administration as well as creating integration to automate calendar population and data collection. • Web Service development using C# and PHP to provide external and internal customer access to internal application data, cross platform integration and mobile device communication. • Mobile application development using Blackberry devices. SDK 4, 5 and 7.1 for Java in an Eclipse environment. • R&D work on Blackberry 10 devices using WebWorks and native code. • Responsible for acquisitions, data integration and IT resource change overs. Show less



ADT

• United States
• Consumer Services
• 700 & Above Employee

• Senior Developer

  • Jul 2008 - Jul 2011

  • Lateral shift to Senior Developer on ADT’s North America Install to Service IT Team responsible for new North American initiatives and support of previous role projects.• Web Service development using VB.Net and C# to provide B2B access to internal applications, cross platform integration and mobile device communication.• Windows Mobile 5.1 development using Compact Framework, C# and SQL Server CE.• Worked with third party hardware and software vendors on development and implementation solutions, hardware and software purchases and enterprise wide rollouts.• Created and deployed ASP.Net MVC website using JSON and jQuery for Service Mobility internal customers to allow access to critical decision making data, metrics and system statistics.• Developed web and desktop based applications to enable or enhance system integration, provide toolset to support staff and automate regular tasks.• Assumed a leadership role by providing mentoring, training and support to individuals within and outside my team as well as interviewing potential candidates for employment with ADT• Contributed to decisions on future technological goals and investments. Show less

• Database Administrator

  • Feb 2005 - Jun 2008

  • Promoted from Senior Programmer Analyst with responsibilities for Canada to DBA with North America wide responsibilities.• Spearheaded IT initiatives that significantly improved cost savings and revenue including designing, building and successfully implementing a cross platform automatic invoice process (net improvement of approximately $250,000).• 24/7 responsibility for mission critical and life safety applications and databases with over 600,000 customers and database sizes of over 350gb.• Developed web and desktop based applications to enable or enhance system integration, provide toolset to support staff and automate regular tasks.• Assumed a leadership role by providing mentoring, training and support to individuals within and outside my team as well as interviewing potential candidates for employment with ADT• Extensive database development in SQL Server 7.0/2000/2005.• In depth use of SQL Server Reporting Services to provide critical data in both ad-hoc and subscription based reports, as well as administrative duties of enterprise wide SSRS servers.• Built SQL Server based tool set to automate mail merges based on data mined from 3rd party application and printed using SSRS subscriptions. Show less

• Senior Programmer Analyst

  • Oct 2003 - Feb 2005

  • Responsible for all software and report development in support of ADT Canada’s 6 Sigma initiatives• Act as IT liaison for business projects and provide functional direction to other developers• Desktop and web development using VB 6, VB.Net, and ASP• Database development in SQL Server 7.0/2000 and MS Access 2000• Report development using Crystal Reports 9• Initiated project to replace Crystal Reports and migrate to SQL Server Reporting Services• Undertook SSRS Administration and report development• Built and maintained Active Directory integration utility to help integrate ADT U.S. and ADT Canada ADs• Engineered a SQL Server based replacement for Access based data extraction utility for customer reports interfacing with custom fax and mailing software Show less



Merchant Applications Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Programmer Analyst

  • Nov 2001 - Sep 2003

  • Assisted in strategic planning for future technical developments in POS software • Application development using Microsoft Access, VBA, Visual Studio.NET and Visual Basic 6 • Web development using ASP, VBScript and Javascript • Database development in SQL Server 7.0/2000 and MS Access 2000 and MSDE • Developing triggers and stored procedures using T-SQL • Windows API programming • Assisted in strategic planning for future technical developments in POS software • Application development using Microsoft Access, VBA, Visual Studio.NET and Visual Basic 6 • Web development using ASP, VBScript and Javascript • Database development in SQL Server 7.0/2000 and MS Access 2000 and MSDE • Developing triggers and stored procedures using T-SQL • Windows API programming



Royal Roads University

• Canada
• Higher Education
• 400 - 500 Employee

• Programmer Analyst

  • Feb 2001 - Oct 2001

  • Worked with development team to provide new development for in house applications and support of-the-shelf programs • Project Analysis and Design and “Buy or Build” analysis • Query optimization and Database development in SQL Server 7.0/2000 and MS Access 2000 • Represent Information Systems in various University Committee meetings • Participation in fund raising and University events • Web and Application development using a variety of development tools • Developing triggers and stored procedures using Transact SQL • Windows API programming Show less



MW Technologies

• Victoria, BC

• Mobile Application Developer / Analyst

  • Mar 2000 - Feb 2001

  • Application development for PocketPC and Handheld PC architectures • Created database synchronization tool to ensure occasionally connected devices would synchronize when device connected to PC • Responsible for all hand held development for mining industry software • Successfully built and deployed flagship product to mining site in BC with extremely short time line • Desktop application development using Visual Basic 6 • Windows API programming in both desktop and palmtop environments • Database development in SQL Server 7.0 and MS Access • Project Analysis, Design and management including: hardware decisions, customer liaising, and “Buy or Build” analysis as well as on site implementation and training • Assisted in strategic planning for future technical Show less