Bob Stephens

Consulting Project Manager at Innovative Cloud Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Orlando

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5.0

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Peter L Gonzalez

Bob hired me as an junior level Cisco Engineer and oversaw my development and introduction to Cisco Voice and Wireless. Seeing as I was new to the pace and demands of a highly active Cisco Partner he frequently checked on my progress and provided guidance and in some areas mentor-ship. I was very grateful for the opportunity he gave me. In addition I greatly admired his dedication and commitment to the team and the client. I consider him an experienced and very professional person whose balance of client & team needs are second to none. I am thankful for the time I got to work with him and the knowledge and guidance he provided. I highly recommend him to any organization or company without any reservation and wish him the best of luck in the future.

Jack Sarnicki

Bob is a well-seasoned and knowledgeable IT professional. He currently works directly for me as an IT services contractor for Ligonier. Bob has worked on various programs relating to technology insertion, database problem solving, data analysis and project management. Bob is extremely well versed in the latest technology offerings and how to efficiently merge that technology into your company’s infrastructure. I was particularly impressed by Bob’s ability to overcome any technical hurtle that our company encountered and his hardworking character to complete the task. Bob is very well liked by the Ligonier technology services group and highly respected by the executive staff and is an asset as a technical advisor. I would highly recommend Bob to any company that needs help in solving their technology related issues. Bob is the real deal.

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Credentials

  • Scrum Fundamentals Certified (SFC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Sep, 2020
    - Nov, 2024
  • Agile Product Owner Role: Foundations
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Agile at Work: Getting Better with Agile Retrospectives
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Agile at Work: Building Your Agile Team
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Agile at Work: Planning with Agile User Stories
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • SQL Server Integration Services
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • Scrum Master Certified (SMC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Sep, 2020
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Consulting Project Manager
      • Jan 2021 - Present

  • BStep, LLC
    • Maitland, FL
    • Information Technology Consultant
      • Jun 2018 - Present

      Project Management and IT Consulting Services • 15 month University Foundation integrated CRM and Financial systems migration to SaaS solutions. • Lead multiple integration projects over 8 months upgrading 3 applications, 2 new business processes, utilizing 10-12 staff and impacting 160+ resources directly. • Managed CRM/DMS system upgrade project. Upgraded 12 servers and databases, 3 SSRS and reports, and integration to 2 web properties. Improved staff Client performance 40%. Impacted ~90 staff and 2M+ web clients. Forecasted <12-month ROI. • Replaced MS-CRM with integrated CRM / workflow. Created 6 workflows processes for 15 Agents and mobilizing 6 Regions across 48 states. • Designed and directed $126,000 UCaaS Telecom systems migration and upgrade. Increased mobility and range by 100%. Show less

    • United States
    • Religious Institutions
    • 100 - 200 Employee
    • IT Director
      • Jan 2012 - May 2018

      • Hired and directed hybrid IT staff, supporting 10 applications, 4 databases, 2 web properties, 20+ servers, 14 departments, 4 annual events, and 160+ corporate customers. • Enable corporate growth from 12M to 26M. Developed, tracked and controlled $3M departmental annual operating and capital budgets. • Architected CRM/DMS solution resulting in 50% reduction in annual expenses, advancement of service offering, and enabling 25+ staff to focus on core business. • Migrated 5 Physical and 16 virtual servers, and 3 Databases, and 2+TB of data, to AWS and Azure Cloud services, producing 99.98% availability, 50% performance increasing, enhancing security, and budget forecast accuracy at ~24-month ROI. • Managed 6-10 Agile support resources for Python-Django customer-facing CMS web properties supporting 200,000 constituents. • Established PCI and GDPR policy, procedures, integrations, application implementation, staff security awareness, and SIEM monitoring. • Negotiated 40+ vendor contracts representing >$1.5M in annual operating and CAPEX budgets. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Vice President and Practice Director of CIS
      • May 2005 - Jan 2012

      • Advisory and consultancy services Sales Engineering support over 4 primary office and regions across 48 states to 500+ staff • Operations, office, financial and resource manager of Orlando site across 15 local FTEs, 5-10 offsite staff and 8-10 Information Technology Service offerings • Lead PM, Advisory and Sales Support Engineer over ~5 concurrent client projects. • Advisory and consultancy services Sales Engineering support over 4 primary office and regions across 48 states to 500+ staff • Operations, office, financial and resource manager of Orlando site across 15 local FTEs, 5-10 offsite staff and 8-10 Information Technology Service offerings • Lead PM, Advisory and Sales Support Engineer over ~5 concurrent client projects.

    • Vice President and Operations Manager
      • Feb 1999 - May 2005

      • Technology management consulting startup managing technical services for 50+ SMB clients representing ~$1.4 Adjust Earnings at time of Acquisition. • Enable business transformation through people, process and technology. • Managing Partner, Operations Manager, Financial Director over 20+ FTEs, 50+ SMB clients, and 5-8 primary IT service offerings including PM, Staff Aug, IT Procurement, ITIL Service Desk, and best practice operating and business practices. • Obtained Microsoft and Cisco Premier Security and Unified Communications Partnerships increasing market awareness and expanding profit margins by > 10%. Show less

Education

  • University of Florida
    MIS, Computer Sciences
  • Emory University
    Bachelor of Science, Mathematics - Computer Science
  • Oxford College of Emory University
    AA, Mathematics

Community

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