Principal

• Jun 2020 - Present

Seasoned expert in the application of Performance Improvement tools and techniques. Master Baldrige Examiner, Six Sigma Black Belt, Certified Quality and Reliability Engineer. Seasoned expert in the application of Performance Improvement tools and techniques. Master Baldrige Examiner, Six Sigma Black Belt, Certified Quality and Reliability Engineer.

Regional Partner

• Aug 2020 - Present

Experts in Lean Six Sigma Training, Consulting, and Deployments targeting Breakthrough in Business Transformation and Optimization The Dr. Mikel J. Harry® Six Sigma Management Institute "SSMI" is the leading innovator of Six Sigma methodologies in the world. Specializing in research and development of Lean Six Sigma and process improvement educational curriculum, delivery systems, supporting tools and resources that produce operational excellence. One of SSMI's main objectives was to develop effective delivery methods so that the cost of training could be drastically reduced, making Six Sigma affordable for individuals and businesses of all sizes. SSMI released MindPro®4.0, the most comprehensive Six Sigma training system in the world. As an online training and coaching platform, MindPro®4.0 provides an extremely flexible, self-paced elearning with a certification program. SSMI offerings include Master Black Belt, Black Belt, Green Belt, and Yellow Belt training courses delivered in a virtual blended model combined with mentoring that optimizes student learning. Additional options include onsite, custom, and workshops designed to enhance the skills needed to build careers not just jobs for professionals. Other areas include strategy, quality, leadership, employment, Kaizen, Agile, project and change management. About the Founder: Dr. Harry, author, principal architect of Six Sigma, and the world's leading authority has published- ♦ Six Sigma: The Management Strategy Revolutionizing the World's Top Corporations which was on the "best seller list" of the Wall Street Journal, Business Week, and Amazon.com. ♦ How to Successfully Implement the Six Sigma Breakthrough Management Strategy. He also founded The Great Discovery® a cognitive eLearning map for how individuals, work teams and businesses of all sizes can achieve Six Sigma results, similar to those enjoyed by many of the world’s top corporations. Show less

Chairman Of The Board & President

• Mar 2019 - Present

Non-Profit focused on sustainable models to eradicate poverty among the most vulnerable poor in Bangladesh. The Poverty Eradication Program (PEP) in Bangladesh began its important work of eradicating poverty in rural areas of the country in 1985. Through an efficient and effective holistic model of poverty eradication addressing all the needs of the extreme hard-core poor in remote, rural areas of Bangladesh, PEP has lifted 325,000 families out of poverty. In 2004, Partners in Sustainable Development International (PSDI) was created in St. Louis to support and promote the work of PEP in the U.S. From one side of the world to the other, we are connecting those in need with those who care deeply about the poor in developing countries. We work closely with our families, by listening, respecting, and always involving them in planning and implementation of their program. Show less

Instructor

• Aug 2017 - Present

Teaching courses in Supply Chain Management, Quantitative Methods for Decision Making, and an Introduction to Business Intelligence. The Catholic University of America, founded in 1887 by the U.S. Catholic bishops with the support of Pope Leo XIII, is the national university of the Catholic Church in the United States. Established as a graduate research center, the University began offering undergraduate education in 1904 and today is home to 12 schools and 21 research facilities. Catholic University is the only American university with ecclesiastical faculties granting canonical degrees in three disciplines. The University's verdant 180-acre campus, located just north of Capitol Hill, allows students easy access to the wide range of educational, cultural, and political opportunities that Washington, D.C. has to offer. Show less

Assistant General Manager, Operational Process & Performance Metrics

• May 2002 - Present

The Transportation Security Administration (TSA) was created in the wake of the September 11, 2001 attacks. As a component of the U.S. Department of Homeland Security, we are charged with the mission to protect the nation’s transportation systems and ensure freedom of movement for people and commerce. Our highly trained, professional workforce engages its partners and the American people to outmatch a dynamic threat. We employ more than 60,000 people around the world to ensure the safety of more than 2 million passengers every day – over 750 million a year – as they travel by plane, train, automobile or ferry. TSA practices an intelligence-driven, risk-based approach to security, comprised of multiple security methods and utilizing cutting-edge technology. Show less

Assistant Federal Security Director - Mission Support

• Jul 2014 - Mar 2019

Customer & Stakeholder relations, Training, HR, Budget, Asset Management, IT, Safety, Workers Comp, Purchasing.The 2018-2026 TSA Strategy guides the agency through TSA’s 25th anniversary and identifies three strategic priorities: Improve Security and Safeguard the Transportation System, Accelerate Action, and commit to Our People.The Strategy aligns with the National Security Strategy, the Quadrennial Homeland Security Review, the Biennial National Strategy for Transportation Security, Transportation Systems Sector-Specific Plan, and the National Strategy for Aviation Security. Show less

Master Examiner

• 1996 - May 2019

Member of the Board of Examiners for the Baldrige Performance Excellence Program Baldrige Program The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States. It is administered by the Baldrige Performance Excellence Program, which is based at and managed by the National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce. Up to 18 awards may be given annually across six eligibility categories—manufacturing, service, small business, education, health care, and nonprofit. As of 2016, 113 awards have been presented to 106 organizations (including seven repeat winners). The Baldrige Performance Excellence Program and the associated award were established by the Malcolm Baldrige National Quality Improvement Act of 1987 (Public Law 100–107). The program and award were named for Malcolm Baldrige, who served as United States Secretary of Commerce during the Reagan administration, from 1981 until Baldrige's 1987 death in a rodeo accident. In 2010, the program's name was changed to the Baldrige Performance Excellence Program. Show less

Vice President

• 1999 - 2014

The MSM Alumnus (now called Missouri S&T Magazine), the official publication of the association, was first printed in September 1926 and edited by then registrar Noel Hubbard. The registrar's office also started to maintain alumni name and address records. In 1946, the MSM Alumni Association was incorporated and the campus office was established, with Francis C. "Ike" Edwards acting as executive secretary. He served in that capacity until his death in 1975. Frank H. Mackaman joined the campus in 1968 as field secretary and was given the title of executive vice president of the association in 1975. He served in this position until he was named vice chancellor of alumni affairs by the university shortly before his retirement in 1988. Donald G. Brackhahn, came to Rolla in 1985 as director of alumni and constituent relations. He was given the title of executive secretary of the association in 1988, and became executive vice president in 1992, retiring in 2002. Lindsay Lomax Bagnall, a 1976 graduate of Missouri S&T, served as director and executive vice president from 2002 to 2007 as well as the assistant alumni director from 1988 to 2002. Marianne Ward served as director and executive vice president from 2007 to 2012 as well as the assistant alumni director from 2002 to 2007. Prior to her service to the association, she served as a member of University Advancement, beginning in 1992. Darlene Ramsay, past–president of the association and a 1984 graduate of Missouri S&T, is the current director and executive vice president. She has served in this capacity since 2012. The Miner Alumni Association represents and serves nearly 60,000 graduates and former students. Today's association carries on the proud tradition of support to Missouri S&T by providing aid to campus faculty, staff and students. Show less

Section 509 Board Member

• 2001 - 2010

Section 509 ASQ Baltimore is the Baltimore Metropolitan Area recognized resource on issues related to Quality. We create value for our members and business professionals at large by providing opportunities for professional development, serving as a resource for managing quality in the Maryland community. Section 509 ASQ Baltimore is the Baltimore Metropolitan Area recognized resource on issues related to Quality. We create value for our members and business professionals at large by providing opportunities for professional development, serving as a resource for managing quality in the Maryland community.

Chair, Executive Committee Member

• 2001 - 2009

Chapter 509 ASQ is the leading membership association that helps quality professionals achieve career goals and drive excellence through quality in their organizations and industries. We provide expertise, knowledge, networks, and solutions to a global membership of individuals and organizations spanning more than 140 countries. Founded in 1946, ASQ is headquartered in Milwaukee, Wisconsin, and operates regional service centers worldwide. At ASQ Headquarters, we develop resources and thought leadership to help our members, customers, and volunteer leaders pursue excellence. Some of our products include training, conferences, membership, and knowledge products such as books and publications. In 2019, ASQ also created a complementary nonprofit entity called ASQExcellence (ASQE), which is dedicated to growing our certification and organizational membership offerings. When you join ASQ, you join a group of people passionate about quality and excellence and committed to ASQ’s mission. Because we understand the role you play in helping make ASQ’s mission a reality, we’re also committed to making an investment in you through performance-driven pay that provides a foundation for a complete benefits package that helps you live your best life, both at work and at home. Show less

President

• 2003 - 2004

Quality Manager

• Mar 1995 - May 2002

Manager of Quality Applications - responsible for implementation of Process Management, Standardization of Flat Mail sorting process. As the United States Postal Service continues its evolution as a forward-thinking, fast-acting company capable of providing quality products and services for its customers, it continues to remember and celebrate its roots as the first national network of communications that literally bound a nation together. Ours is a proud heritage built on a simple yet profound mission: Bind the nation together. Connect every American, every door, every business, everywhere through the simple act of delivering mail and packages. This idea of universal service is at the heart of the $1.4 trillion industry that employs more than 7.5 million people and drives commerce, plays an integral part in every American community and remains the greatest value of any post in the world. The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. The Postal Service delivers to more than 157 million addresses in every state, city and town in this country. Everyone living in the United States and its territories has access to postal products and services and pays the same postage regardless of their location. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. Facebook: www.facebook.com/usps Twitter: www.twitter.com/usps Instagram: www.instagram.com/uspostalservice Pinterest: www.pinterest.com/uspsstamps YouTube: www.youtube.com/usps Corporate Blog: www.uspsblog.com Show less

Director, Quality & Reliability Engineering

• Dec 1990 - Oct 1994

Southern Pacific Railroad Now Owned by Union Pacific Part of a corporate TQM group introducing quality management/improvement methodologies, tools, & techniques. Led initiatives to introduce Supplier Certification, Statistical Process Control, and Weibull Analysis. One of America's most recognized companies, Union Pacific Railroad connects 23 states in the western two-thirds of the country by rail, providing a critical link in the global supply chain. The railroad's diversified business mix includes Agricultural Products, Automotive, Chemicals, Coal, Industrial Products and Intermodal. Union Pacific serves many of the fastest-growing U.S. population centers, operates from all major West Coast and Gulf Coast ports to eastern gateways, connects with Canada's rail systems and is the only railroad serving all six major Mexico gateways. Union Pacific provides value to its roughly 10,000 customers by delivering products in a safe, reliable, fuel-efficient and environmentally responsible manner. Show less

Quality Manager

• Aug 1987 - Dec 1990

Quality Manager at the Caterpillar Industrial, Inc. corporate headquarters for this wholly-owned material handling subsidiary of Caterpillar, Inc. Responsible for quality costs, issues, improvement strategies for operations in the US, Korea, Finland, Norway, England, and Mexico. Since 1925, Caterpillar Inc. has been helping our customers build a better world – making sustainable progress possible and driving positive change on every continent. With 2019 sales and revenues of $53.8 billion, Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Services offered throughout the product life cycle, cutting-edge technology and decades of product expertise set Caterpillar apart, providing exceptional value to help our customers succeed. The company principally operates through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through its Financial Products segment. Show less

Engineer (Metallurgical, Quality)

• May 1973 - Aug 1987

Wide variety of positions including Metallurgical Staff Engineer, Met Lab Supervisor, Receiving Inspection Supervisor, Assistant Buyer, Supervisor of Manpower Development, Quality Engineer. In Parts Distribution, we know firsthand that logistics can either make or break a company. It can also build a legend. For more than 75 years, we have designed and implemented the world-class logistics solutions that have helped make Caterpillar Inc. a legend. We pioneered the field of logistics by building Caterpillar’s extensive global logistics infrastructure and, along the way, we helped build the field of supply chain management, developing proven processes and systems designed to maximize business performance. Show less