Bob Little
Account Manager at Summit Distributing- Claim this Profile
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Topline Score
Bio
Jared Freesh
Bob completes the the team. Bob has an infectious, positive energy that never failed to raise the spirits of everyone in the office as well as every customer contact. His values provided me with council and support that I could truly trust. It was such a pleasure watching how quickly he could adapt to any new problem. With Bob's help my team accomplished high marks in all standard industry metrics for the first time. His drive and passion for positive results helped make my group a high powered team.
Jared Freesh
Bob completes the the team. Bob has an infectious, positive energy that never failed to raise the spirits of everyone in the office as well as every customer contact. His values provided me with council and support that I could truly trust. It was such a pleasure watching how quickly he could adapt to any new problem. With Bob's help my team accomplished high marks in all standard industry metrics for the first time. His drive and passion for positive results helped make my group a high powered team.
Jared Freesh
Bob completes the the team. Bob has an infectious, positive energy that never failed to raise the spirits of everyone in the office as well as every customer contact. His values provided me with council and support that I could truly trust. It was such a pleasure watching how quickly he could adapt to any new problem. With Bob's help my team accomplished high marks in all standard industry metrics for the first time. His drive and passion for positive results helped make my group a high powered team.
Jared Freesh
Bob completes the the team. Bob has an infectious, positive energy that never failed to raise the spirits of everyone in the office as well as every customer contact. His values provided me with council and support that I could truly trust. It was such a pleasure watching how quickly he could adapt to any new problem. With Bob's help my team accomplished high marks in all standard industry metrics for the first time. His drive and passion for positive results helped make my group a high powered team.
Experience
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Summit Distributing
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United States
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Food and Beverage Services
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1 - 100 Employee
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Account Manager
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Jul 2022 - Present
Summit Distributing is St. Louis’ premier beer wholesaler and distributor in the Show Me State. Summit Distributing is St. Louis’ premier beer wholesaler and distributor in the Show Me State.
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ColorArt, a Marketing.com company
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United States
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Printing Services
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1 - 100 Employee
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Customer Service Representative
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Nov 2021 - Jul 2022
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Spectrum
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United States
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Telecommunications
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700 & Above Employee
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PAC coordinator
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Jan 2016 - Mar 2021
Provision, ActivaProvision, Activate and Correct business and residential orders that fall out of the provisioning process. Work readiness report to determine future installs are ready. Assist other agents with issues with customers or installations. Adhere to strict schedule to maintain the proper work flow in the call center. As a team member to assist and accept assistance other team members when a situation arises where a solution is not easily determined te and Correct business and residential orders that fall out of the provisioning process. Work readiness report to determine future installs are ready. Assist other agents with issues with customers or installations. Adhere to strict schedule to maintain the proper work flow in the call center. As a team member to assist and accept assistance other team members when a situation arises where a solution is not easily determined Show less
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BJC HealthCare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Adminstrative Assistant
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Sep 2015 - Dec 2015
Assist in getting the office of the Nursing School office up and running. Temp position. Assist in getting the office of the Nursing School office up and running. Temp position.
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Convergys At&t Cellular
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Arnold MO
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Customer Relations and Retention Specialist
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Jun 2011 - Aug 2012
I turn angry customers into happy customers Inbound call center, present options to customers other than canceling cellular service * Follow At&t and Convergys guidelines * Keep myself updated on the latest rate plans and technologies * Defuse situations where customers want to cancel service I turn angry customers into happy customers Inbound call center, present options to customers other than canceling cellular service * Follow At&t and Convergys guidelines * Keep myself updated on the latest rate plans and technologies * Defuse situations where customers want to cancel service
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Field Service Specialist
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Nov 2010 - Feb 2011
Raise profile of using the American Express card to shopkeepers and consumers Raise profile of using the American Express card to shopkeepers and consumers
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American Express
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United States
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Financial Services
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700 & Above Employee
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Representative
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Nov 2010 - Feb 2011
My role was to * Communicate the Value of Card Acceptance to every merchant * Reach and meet with the Decision-Maker at each merchant * Review and distribute various benefit materials My role was to * Communicate the Value of Card Acceptance to every merchant * Reach and meet with the Decision-Maker at each merchant * Review and distribute various benefit materials
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Education
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1992 - 1994
Sanford-Brown College
Business Management, Accounting -
1978 - 1981
Lindbergh
High School, I enjoyed History and Business Classes -
1977 - 1981
Lindbergh Sr. High School
Community
