Bob Engstrom
Online Learning Production Specialist at UW Continuum College- Claim this Profile
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Bio
Mick Thornton
Bob ran our Learning Management System at Safeco University. He did a great job at handling all the requests for classes and modifications along with the need to troubleshoot issues as they arose. Bob was good at prioritizing the important work and seperating it from the busy work. I believe his ability to bring a well rounded classical education to the table helped him succeed at his job.
Pamela Miller
With a passion for customer service, Bob Engstrom is an outstanding performer in his role at Safeco. I can always count on Bob to be responsive to my requests in a very timely fashion. Bob is strong in his technical knowledge, and combines that strength with his ability to deal positively with people. Even when facing stressful system problems, he remains calm and reassuring when interfacing with his customers who reach out to him when the system isn't working. Not only is Bob able to build a strong personal bond with the people who are physically located in the same facility as him, he is also able to build that bond with workers in different physical locations. As a virtual worker, I'm always glad that I have Bob to reach out to when I need assistance! I would strongly recommend Bob Engstrom to any organzation that needs an outstanding performer who can deal with both people and technology!
Mick Thornton
Bob ran our Learning Management System at Safeco University. He did a great job at handling all the requests for classes and modifications along with the need to troubleshoot issues as they arose. Bob was good at prioritizing the important work and seperating it from the busy work. I believe his ability to bring a well rounded classical education to the table helped him succeed at his job.
Pamela Miller
With a passion for customer service, Bob Engstrom is an outstanding performer in his role at Safeco. I can always count on Bob to be responsive to my requests in a very timely fashion. Bob is strong in his technical knowledge, and combines that strength with his ability to deal positively with people. Even when facing stressful system problems, he remains calm and reassuring when interfacing with his customers who reach out to him when the system isn't working. Not only is Bob able to build a strong personal bond with the people who are physically located in the same facility as him, he is also able to build that bond with workers in different physical locations. As a virtual worker, I'm always glad that I have Bob to reach out to when I need assistance! I would strongly recommend Bob Engstrom to any organzation that needs an outstanding performer who can deal with both people and technology!
Mick Thornton
Bob ran our Learning Management System at Safeco University. He did a great job at handling all the requests for classes and modifications along with the need to troubleshoot issues as they arose. Bob was good at prioritizing the important work and seperating it from the busy work. I believe his ability to bring a well rounded classical education to the table helped him succeed at his job.
Pamela Miller
With a passion for customer service, Bob Engstrom is an outstanding performer in his role at Safeco. I can always count on Bob to be responsive to my requests in a very timely fashion. Bob is strong in his technical knowledge, and combines that strength with his ability to deal positively with people. Even when facing stressful system problems, he remains calm and reassuring when interfacing with his customers who reach out to him when the system isn't working. Not only is Bob able to build a strong personal bond with the people who are physically located in the same facility as him, he is also able to build that bond with workers in different physical locations. As a virtual worker, I'm always glad that I have Bob to reach out to when I need assistance! I would strongly recommend Bob Engstrom to any organzation that needs an outstanding performer who can deal with both people and technology!
Mick Thornton
Bob ran our Learning Management System at Safeco University. He did a great job at handling all the requests for classes and modifications along with the need to troubleshoot issues as they arose. Bob was good at prioritizing the important work and seperating it from the busy work. I believe his ability to bring a well rounded classical education to the table helped him succeed at his job.
Pamela Miller
With a passion for customer service, Bob Engstrom is an outstanding performer in his role at Safeco. I can always count on Bob to be responsive to my requests in a very timely fashion. Bob is strong in his technical knowledge, and combines that strength with his ability to deal positively with people. Even when facing stressful system problems, he remains calm and reassuring when interfacing with his customers who reach out to him when the system isn't working. Not only is Bob able to build a strong personal bond with the people who are physically located in the same facility as him, he is also able to build that bond with workers in different physical locations. As a virtual worker, I'm always glad that I have Bob to reach out to when I need assistance! I would strongly recommend Bob Engstrom to any organzation that needs an outstanding performer who can deal with both people and technology!
Experience
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UW Continuum College
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United States
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Higher Education
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1 - 100 Employee
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Online Learning Production Specialist
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Apr 2010 - Present
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Safeco Insurance
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United States
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Insurance
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700 & Above Employee
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LMS Content and Training Administrator
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Oct 1994 - Nov 2008
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Education
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University of Washington
Certificate, E-Learning Design and Development