Experience

MIB

• United States
• Insurance
• 200 - 300 Employee

• Manager - Security, Networking & End User Support

  • Aug 2020 - Present

  Braintree, Massachusetts, United States Managing a team of highly skilled security and networking professionals toward individual and professional advancement to administer over 30 services and deliver excellent customer service and satisfaction. Evolving the corporate culture to modernize business processes to advance technology adoption while maintaining strong security practices. Redesigned and implemented Cisco Meraki wireless network for corporate use. Integrated two newly acquired company and technologies… Show more Managing a team of highly skilled security and networking professionals toward individual and professional advancement to administer over 30 services and deliver excellent customer service and satisfaction. Evolving the corporate culture to modernize business processes to advance technology adoption while maintaining strong security practices. Redesigned and implemented Cisco Meraki wireless network for corporate use. Integrated two newly acquired company and technologies into MIB infrastructure and security posture. Projects completed include: AWS design and implementation, O365 design and implementation, Web Application Firewall, Zero-Trust Software Defined Perimeter. Designed and moved 2 datacenters to new locations. Projects underway: data warehouse design, RPA scoping and delivery, VDI for offshore resources, staff/service rescoping. Show less



RHW Consultants

• Principal Consultant/Owner

  • Oct 2019 - Present

  Boston, MA Provide business and technical analysis to companies to provide technology and infrastructure solutions. Consult on technology design for capital construction projects; including process reengineering to reduce change orders and increase operational sustainability.



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• Director, Network and Telecommunications Services

  • Mar 1995 - Nov 2019

  Led technical organization thru multiple technology and organizational changes; managed over 25 staff, contractors, students, across 5 teams and as many as 8 concurrent project teams. Managed annual operational budget of $3-5M; delivered an infrastructure10 year refresh cycle value of $25M. Oversaw telecommunications budget of $2.5M. Led technology teams in delivering extremely high available infrastructure services to all campuses with 24x7x365 support. Delivered… Show more Led technical organization thru multiple technology and organizational changes; managed over 25 staff, contractors, students, across 5 teams and as many as 8 concurrent project teams. Managed annual operational budget of $3-5M; delivered an infrastructure10 year refresh cycle value of $25M. Oversaw telecommunications budget of $2.5M. Led technology teams in delivering extremely high available infrastructure services to all campuses with 24x7x365 support. Delivered consultation services to the research and academic communities to embrace information technology that furthers their initiatives including robotics, drones, IoT, MRI and TSA technology. Personally wrote wireless way-finding application for VIP conference held on-campus. Partnered in creating IT divisional processes and change management using ITIL 3.0 concepts. Performed technology (IT, Tel/Data, AV)leadership and design for campus expansions; over 14 main campus new buildings plus several leased properties; 7 Boston area campuses and 5 US regional campuses; initial International campus. Responsible for all communications construction design and underground infrastructure. Working with multiple Universities and vendors, created and launched Internet2, NoX gigapop, MGHPCC data center. Served on multiple vendor customer advisory boards. Evolved strong security focus – established partnership with IT Security to lead teams in delivering secure services to all campuses. Partnered in writing security policies, including Acceptable Use Policy (AUP) and Electronic Communications Plan (ECP). Managed telecommunications services, contracts and vendors to deliver wired, cellular, VoIP services to all campuses. Innovated first-in-nation “flat rate” for traditional dial services. Evaluated and implemented emerging technologies in a team environment in multiple phases – AWS, Azure cloud delivery and migration, Unified communications Show less



Dana-Farber Cancer Institute

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Manager, Network and Desktop Systems

  • Aug 1988 - Mar 1995

  Greater Boston Area Managed network and desktop technology services for administrative, science labs and medical center. Established local and wide area network connectivity and build out to all locations; designed and implemented LAN operating system and servers; oversee cabling installation and troubleshooting Managed team to deliver distributed desktop applications, server administration and medical application hosting. Administered clinical information systems with mission critical… Show more Managed network and desktop technology services for administrative, science labs and medical center. Established local and wide area network connectivity and build out to all locations; designed and implemented LAN operating system and servers; oversee cabling installation and troubleshooting Managed team to deliver distributed desktop applications, server administration and medical application hosting. Administered clinical information systems with mission critical availability Show less