Information Technology Instructor

• Jan 2023 - Present

Adjunct Networking Technology Instructor

• Aug 2020 - Present

Teaching Instructor

• Aug 2013 - Present

My responsibilities include grading labs and troubleshooting with students in the Introduction to Cyber Security course (ICTN 2900). I also now teach the Distance Learning Introductory Course (ITEC 3000) and co-teach the Enterprise Security course (ICTN 4040). My responsibilities include grading labs and troubleshooting with students in the Introduction to Cyber Security course (ICTN 2900). I also now teach the Distance Learning Introductory Course (ITEC 3000) and co-teach the Enterprise Security course (ICTN 4040).

Information Technology Instructor

• Aug 2022 - Jan 2023

Adjunct IT Instructor

• Jul 2022 - Jan 2023

Department Chair, Engineering and Information Technologies (name change)

• Jul 2017 - Jul 2022

As a teaching department chair, I teach a reduced courseload in the area of IT, as well as manage multiple curriculum programs to include: Electronics Engineering Technology, Computer Engineering Technology, Laser and Photonics Technology, Computer Aided Drafting, Information Technology-General, and Information Technology-Network Management. As part of my duties, I lead a department of fourteen full-time faculty and several part-time adjunct faculty.

Department Chair, Engineering and Computer Information Technologies

• Jan 2015 - Jul 2017

As a teaching department chair, I teach a reduced courseload in the area of IT, as well as manage multiple curriculum programs to include: Electronics Engineering Technology, Computer Engineering Technology, Laser and Photonics Technology, Computer Aided Drafting, and Computer Information Technology. As part of my duties, I lead a department of twelve full-time faculty and several part-time adjunct faculty.

Networking Instructor

• Jan 2011 - Dec 2014

I teach Networking and Security Classes (including Cisco Exploration courses, Linux, Security Concepts, Hardware/Software, Introduction to Operating Systems, Windows Single User (XP/7/8), Windows Server (2003/2008), CCNA-Security and Wireless Technology). I help manage two teaching assistants that are students. I am responsible for preparing for those classes and development of new textbooks and classes. I teach one online class per year at Central Carolina Community College (Security Concepts). I also have taken over responsibility for advising students and helping with recruitment of new students. On top of my normal duties, I am involved with our Completion by Design team for the entire college and set to be on the next Quality Enhancement Plan (QEP) core team (beginning this Summer). I also voluntarily help out with campus events, such as New Student Orientation sessions. During the Summer, I have taught a workshop for our Upward Bound program in Computer Networking/Programming Basics for two consecutive years (this program allows at risk high school age students to be exposed to college life). Show less

Owner and Coach

• Jul 2019 - Apr 2022

Aerial Silks and Static Trapeze Instructor

• Dec 2017 - 2019

I teach aerial silks and mixed apparatus classes to adults and children part-time. I teach aerial silks and mixed apparatus classes to adults and children part-time.

Adjunct Networking Instructor

• Jan 2014 - Dec 2014

I am teaching Cisco (CCNA) courses in an online format. In this role, I am using videos and real-time synchronous video conferencing software to present the material in the best way possible for students that may or may not be able to attend class on campus. I am also using a system called Netlab to still provide the vital lab work needed in order to learn the concepts taught in these courses. I am teaching Cisco (CCNA) courses in an online format. In this role, I am using videos and real-time synchronous video conferencing software to present the material in the best way possible for students that may or may not be able to attend class on campus. I am also using a system called Netlab to still provide the vital lab work needed in order to learn the concepts taught in these courses.

Help Desk Technician

• Aug 2010 - Dec 2010

I did both over-the-phone help desk support and in-person support for students. I did basic repair functions on student computers (mostly laptops). I also performed virus/spyware removal on those computers. I reset passwords for several systems (including active directory) and added users/groups to active directory (occasionally). I also prepped new computers for delivery (installed drivers, software, set up Outlook, etc). I did both over-the-phone help desk support and in-person support for students. I did basic repair functions on student computers (mostly laptops). I also performed virus/spyware removal on those computers. I reset passwords for several systems (including active directory) and added users/groups to active directory (occasionally). I also prepped new computers for delivery (installed drivers, software, set up Outlook, etc).

IT Intern

• Jan 2010 - Jul 2010

I provided technical support to many remote locations (such as fire stations and recreation centers), as well as City Hall and the police department. I installed software and upgraded operating systems (upgraded a public lab with default profiles from Windows 2000 to XP). I called Dell and communicated with their technical support to order replacement parts. I replaced many Dell hard drives and other hardware in laptops (they usually sent the parts for me to install). I did troubleshooting on many of those laptops prior to calling Dell's technical support line. I also imaged new hard drives and created images with installed software for ease of deployment of laptops to patrol officers. Show less