Bo Tong Liao

QA Engineer at Johnson Health Tech. Co., Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Kaohsiung City, Kaohsiung City, Taiwan Contact Info, TW

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Experience

    • Taiwan
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • QA Engineer
      • Jul 2021 - Present

      Taichung, Taiwan ● Formulated product quality inspection standards ● Processed customer feedback and improved quality control based on feedback ● Organized the quality control plan according to the overall quality of the the company, and monitor the whole process of product quality monitoring Key Achievements ● Decreased QC workload by 10% due to improvement of the QA process ● Approved Quality KPI score in Shanghai from 85% to 90% within 6 months ● Root cause analysis average lead time… Show more ● Formulated product quality inspection standards ● Processed customer feedback and improved quality control based on feedback ● Organized the quality control plan according to the overall quality of the the company, and monitor the whole process of product quality monitoring Key Achievements ● Decreased QC workload by 10% due to improvement of the QA process ● Approved Quality KPI score in Shanghai from 85% to 90% within 6 months ● Root cause analysis average lead time reduction from 84 days to 70 days Show less

    • United States
    • Motor Vehicle Manufacturing
    • 500 - 600 Employee
    • Sales Representative
      • Jan 2019 - Sep 2020

      Chung-Hua, Taiwan ● Actively involved in the RD and QA aspects of the project to facilitate the achievement of demanding technical reports and development papers, enabling the project to meet the deadlines of OE clients. ● Attended quarterly spare tire development project online meetings with the North America team and update with Taiwan team on the latest trend of automotive manufacturers. ● Ensured buyers the excellent quality of industrial tires meeting their expectations by… Show more ● Actively involved in the RD and QA aspects of the project to facilitate the achievement of demanding technical reports and development papers, enabling the project to meet the deadlines of OE clients. ● Attended quarterly spare tire development project online meetings with the North America team and update with Taiwan team on the latest trend of automotive manufacturers. ● Ensured buyers the excellent quality of industrial tires meeting their expectations by attending routine trips to the Vietnam plant. ● Initiated weekly market research on tires and automotive to the internal team for acknowledging the latest trend Key Achievements ● Increased yearly industrial tire order growth by 5% by promoting thorough business plan ● Approved Project KPI score from 75% to 90% due to promoting an online management system for inter-department discussion Show less

    • Taiwan
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Representative
      • Feb 2018 - Aug 2018

      Chung-Hua, Taiwan ● Explored the mobile electronics market in South America and the Middle East. ● Contributed substantively to a high level of patron loyalty through my interpersonal skills, length of service, personal presentation, and my understanding of the personalities, preferences, and expectations of customers. ● Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust, by ensuring commitments are met and expectations are… Show more ● Explored the mobile electronics market in South America and the Middle East. ● Contributed substantively to a high level of patron loyalty through my interpersonal skills, length of service, personal presentation, and my understanding of the personalities, preferences, and expectations of customers. ● Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust, by ensuring commitments are met and expectations are exceeded by offering additional information about the company’s products in line with customer needs and priorities. Show less

    • Consultant/ Sales Representative
      • Aug 2017 - Dec 2017

      Kaohsiung, Taiwan ● Promoted English oral training courses to students. ● Provided students with the most efficient plan for progressing their English level. Key Achievements ● Reaching sales target: 150k per months for three months

    • Taiwan
    • Chemical Raw Materials Manufacturing
    • 1 - 100 Employee
    • Sales Assistant
      • Aug 2016 - Jun 2017

      Tangerang, Banten, Indonesia ●Provided comprehensive advice to leading footwear manufacturers (Pou Chen, Fengtay and Ching Luh etc.) on all adhesive usage and knowledge aspects. ● Attended weekly field sales online meetings with sales from all branches in Indonesia and worked with them to discuss and resolve any issues that may arise. ● Provided prompt and appropriate responses to unseen productive and environmental problems including making innovative decisions to prevent repercussions. ●… Show more ●Provided comprehensive advice to leading footwear manufacturers (Pou Chen, Fengtay and Ching Luh etc.) on all adhesive usage and knowledge aspects. ● Attended weekly field sales online meetings with sales from all branches in Indonesia and worked with them to discuss and resolve any issues that may arise. ● Provided prompt and appropriate responses to unseen productive and environmental problems including making innovative decisions to prevent repercussions. ● Actively involved in the technical and commercial aspects of the project to facilitate the achievement of demanding deadlines and deliverables, enabling the project to proceed to the next phase. ● Initiated market research on potential acquisitions to expand the company’s internal distribution chain throughout Indonesia. Key Achievements ● Designed assembly line workers and supervisors in each manufacturer a 5- day course ● Increased production growth by 10% in a month. Show less

Education

  • 私立靜宜大學
    學士, English Literature (British and Commonwealth)

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