Director of Enrollment Research and Analytics

• Aug 2023 - Present

Application Programmer/Analyst

• May 2022 - Aug 2023

- Develop/execute programs for building Census-Enhanced Health and Retirement Study crosswalk datasets using a machine learning technique in conjunction with a multiple imputation procedure. (SAS, R) - Debug and improve programs for efficiency. - Verify and validate data integrity by conducting thorough checks to ensure accuracy and consistency of data. - Produce the Census Enhanced Health and Retirement Study crosswalks and codebooks for researchers. - Conduct various data analyses to inform decision making (SAS, R). - Author and maintain a paper on multiple imputation analyses in SAS and STATA for users. - Co-author a user guide. - Maintain and update website contents. Show less

Data Scientist

• Jun 2017 - Jul 2022

- Assisted in survey design, implementation, and analysis, ensuring accurate and actionable insights. - Develop queries to pull data from the Banner system using SQL language. - Created automated reporting on retention and graduation rates, providing real-time updates and visualizations. - Wrote programs to collect, manipulate, and validate data, ensuring data integrity and consistency. - Built data models to join data sets from various sources, facilitating comprehensive analysis. - Analyzed data from surveys and database systems, using statistical procedures (SAS, R, and SPSS). - Extracted and manipulated data from internal systems and external websites using Excel, R, Python, SAS, and SQL platforms. - Used machine learning techniques to build predictive models for institution-wide student retention. - Helped train faculty and administrators on how to use the web-based system (FARS). - Created and maintained data visualization dashboards using Tableau (https://wmich.edu/institutionalresearch/interactivedashboards). - Assisted in training on Interfolio/Faculty180 for department chairs and faculty. - Designed and implemented automated reporting systems to track retention and graduation rates (https://wmich.edu/institutionalresearch/interactivedashboards/csrde/data). - Identified missing data mechanisms (MCAR, MAR, MNAR) and handled missing observations with appropriate approaches (i.e., Multiple Imputation, MCMC), using SAS and R. Show less

Coordinator of Volunteers

• Jun 2017 - Sep 2017

- Planned and executed networking activities with community agencies, fostering partnerships and collaboration on volunteer tutoring. - Conducted follow-up with potential volunteer tutors, ensuring a high level of engagement and participation. - Planned and executed networking activities with community agencies, fostering partnerships and collaboration on volunteer tutoring. - Conducted follow-up with potential volunteer tutors, ensuring a high level of engagement and participation.

Adjunct Assistant Professor

• Aug 2016 - May 2017

- Taught a advanced practicum course.- Served as a field liaison.- Advocated for students.

Field Advisor III

• Oct 2015 - Feb 2017

- Offered comprehensive advising services to students, guiding them in selecting field placements aligned with their career goals.- Assessed and evaluated agencies' activities, categorizing them based on their specialties and areas of expertise.- Utilized data analysis techniques to generate insights and support evidence-based decision-making.

Program Manager

• Sep 2014 - Jul 2015

- Provided oversight and management of program operations. - Supervised and mentored a team of mentors and tutors. - Developed and maintained strong relationships with businesses, nonprofits, and key community members to ensure the provision of quality services to students. - Designed and implemented automated data monitoring forms to streamline data collection processes. - Created a comprehensive database using MS Access for efficient data management. - Developed and wrote queries to generate accurate monthly and end-of-year reports. Show less

Program Evaluator

• Sep 2014 - Oct 2014

- Scoped and designed an evaluation framework using a mixed-method approach. - Collaborated with the director to define the scope and objectives of the evaluation. - Provided technical oversights on data collection. - Reviewed and assessed the effectiveness of the training curriculum. - Analyzed data collected and compiled a detailed report. - Scoped and designed an evaluation framework using a mixed-method approach. - Collaborated with the director to define the scope and objectives of the evaluation. - Provided technical oversights on data collection. - Reviewed and assessed the effectiveness of the training curriculum. - Analyzed data collected and compiled a detailed report.

Trainer

• Apr 2014 - Aug 2014

The project was to provide basic case management and counseling skills to case managers and social workers of several nonprofits in Cambodia. This project was funded by Plan International and coordinated by CCPCR. - Designed and conducted a training needs assessment, pre-and post-assessments to measure changes in knowledge, attitude, and practice. - Developed a comprehensive training curriculum. - Oversaw and conducted field interviews. - Analyzed field data using SPSS and wrote a report. Show less

Program Officer

• May 2006 - Jul 2009

* Assessments and Evaluation - Designed surveys to conduct community and program assessments of multiple projects using a mixed-methods approach. - Conducted data analyses and compiled technical reports. - Provided training to organizational partners on data collection and analyses. - Formulated recommendations for organizational learning and improvement. - Implemented advocacy actions to drive policy changes at the organizational and national levels. * Program and Grant Management - Reviewed project proposals and budgets submitted by nonprofit grantees. - Monitored projects’ progress and financial expenses of grantees. - Ensured compliance with the organization and government’s policies and regulations. - Designed data monitoring tools and maintained accurate program data using MS-Excel. - Monitored and enhanced the quality of the projects implemented by grantees. Show less

Social Service Officer

• Jun 2005 - May 2006

- Formulated project planning and budgeting. - Managed the team of seven members to achieve project results. - Conducted work system analysis and implemented solutions for improvement. - Ensured compliance with the organization and government’s policies and regulations. - Developed data monitoring forms and ensured data integrity. - Provided the team with guidance in research design, and coordinated data collection efforts. - Formulated project planning and budgeting. - Managed the team of seven members to achieve project results. - Conducted work system analysis and implemented solutions for improvement. - Ensured compliance with the organization and government’s policies and regulations. - Developed data monitoring forms and ensured data integrity. - Provided the team with guidance in research design, and coordinated data collection efforts.