Bo Borowski

Independent Broker at Ideal Concepts, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency

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Credentials

  • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities
    Illinois Department of Insurance
    May, 2018
    - Nov, 2024

Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Independent Broker
      • Sep 2019 - Present

      I have built my book of business to over 500 active clients thus far. Currently supplying major medical, ACA, supplemental, and short-term insurance solutions. Licensed in 35 states for health insurance, 28 states for life insurance. Currently contracted with more than a dozen carriers in the industry Ex. Ambetter, Blue Cross Blue Shield, Cigna, United Health Care, and Molina. Top 10 agent out of approximately 500 independent brokers at Ideal Concepts INC, in overall sales statistics, which include cross-sell, retention and sales conversion rate. Top 10 agent during multiple days of the annual open enrollment period each year. Achieving cross-sell rates in excess of 100% for supplemental insurance products such as Dental, Vision, Life, Accident, and Critical Illness. Speak on the phone with potential clients for multiple hours daily. Follow up with active consumers to ensure they are satisfied and to offer additional products/savings. Input customer and product info into CRM software management system. Follow Insurance industry standards for compliance in sales procedures and with passing scores on internal compliance reviews. Suggested changes to management about implementing solutions to improve the efficiency of lead dispositions, within the propriety SalesRadix software. Ranked 8th out of 500 employees in the company combining the averages of closing rate, cross-sell rate, and retention rate. Customer Service skills rating at a 97% customer satisfaction service level on calls over the 2 minute time length. Show less

    • United States
    • Insurance
    • 1 - 100 Employee
    • Licensed Insurance Agent
      • Apr 2018 - Sep 2019

      Provide health insurance coverage to individuals and families from the top health insurance companies (Ex. Blue Cross Blue Shield, United Health Care, Chubb Insurance, Agentra Health) Handle in-bound sales calls that involve gathering information on a client and choosing a plan that fits their budget and needs. Ranked in the top 5 nationally in sales for United Health Group. Responsible for generating insurance premiums of more than $200,000 monthly and enrolling 831 consumers. Attend career fairs engaging with potential job candidates and explain the positions we are hiring for. Making 50+ outbound calls a day with follow ups and cold clients. Monitor service levels of fellow agents and add suggest additional metrics for the company dashboard. Create additional lead sources to improve inbound call volume. Ensure accuracy in recording calls through Agency Bloc and Broker Office programs. Run progress reports that analyze overall employee and office productivity. Train new employees on product information, HIPPA compliance and sales tactics. Keep customers enrolled long term and answer questions or concerns on their current policy. Highest retention rate of clients in office, in excess of 80% percent per month. Created a company wide attendance system that tracks employee timeliness and attendance. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Real Estate Contractor
      • May 2017 - Jan 2018

      Complete client orders in a 24-hour time frame and read work orders to ensure accuracy during inspections. Solve problems in unique situations when not all of the components of the work order are present Take 1000's photos for real estate, insurance, and prospective buyers to assist with appraise value. Plan routes to improve timeliness of job completion, Complete client orders in a 24-hour time frame and read work orders to ensure accuracy during inspections. Solve problems in unique situations when not all of the components of the work order are present Take 1000's photos for real estate, insurance, and prospective buyers to assist with appraise value. Plan routes to improve timeliness of job completion,

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive
      • Jan 2017 - May 2017

      Sold telecommunication business to business solutions to fill client needs Used mobile devices to check on if what products what suit consumers best and what they qualify for Conducted in-person interviews for potential hires Gave sales presentations to other employees on sales strategies and tactics Planned sales routes daily so I could connect with the highest volume of potential qualified consumers Sold telecommunication business to business solutions to fill client needs Used mobile devices to check on if what products what suit consumers best and what they qualify for Conducted in-person interviews for potential hires Gave sales presentations to other employees on sales strategies and tactics Planned sales routes daily so I could connect with the highest volume of potential qualified consumers

    • United States
    • Restaurants
    • 500 - 600 Employee
    • Delivery Driver
      • Apr 2015 - Jan 2016

      Input food order through POS system via phone and assist customers in store. Clean back of house area's and box pizzas as they are completed by the cooks. Train new employees on company policies, best practices and the work flow process. Plan routes for efficient delivery all drivers and provide a friendly experience to the customer at the door. Manage a combination of cash and credit orders throughout the day making sure that change is accurate and the credit cards receipts are signed Input food order through POS system via phone and assist customers in store. Clean back of house area's and box pizzas as they are completed by the cooks. Train new employees on company policies, best practices and the work flow process. Plan routes for efficient delivery all drivers and provide a friendly experience to the customer at the door. Manage a combination of cash and credit orders throughout the day making sure that change is accurate and the credit cards receipts are signed

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Head Hockey Camp Counselor
      • Aug 2012 - Aug 2014

      Communicate with the Junior camp counselors and delegate tasksFollowing a regimented schedule ensuring camp attendees are at coordinated events in a timely mannerOrchestrated the development of an off ice-training program that improved the strength and quickness of the athletesDeveloper of the off-ice shooting/stick-handling program, responsible for creating new drills enhancing skill development

    • Arena Staff
      • Jun 2012 - Aug 2014

      Landscaper- Improved appearance of campground and dormitory areas, examples: painting, tiling, lawncareJunior Hockey Team/Camp Chef- Improved nutrition of players as season progressed, prepared meals for large groups of 70-80 players in a camp setting

    • Conference Services Supervisor
      • Jun 2012 - Aug 2014

      Supervising and delegating staff work tasks for conferences/eventsCollaborating with event coordinators to achieve seamless execution for event attendeesAchieved Promotion from Conference services worker to supervisory rolePlan room layouts and designs for varying event sizes/taste preferencesWork with chefs in the kitchen to ensure, meals were plated, served and delivered on time

    • United States
    • Spectator Sports
    • 500 - 600 Employee
    • Hockey Referee
      • Sep 2011 - Sep 2013

      Licensed USA Hockey referee and linesman at the youth hockey level Reffed games at the mens and womens levels including mites, squirts, and 12u girls. Licensed USA Hockey referee and linesman at the youth hockey level Reffed games at the mens and womens levels including mites, squirts, and 12u girls.

    • Junior Golf Coach
      • Aug 2012 - Aug 2013

      Worked with students on rules of the game such as unplayable lies, out of bounds and lost balls. Supervised students course etiquette and ensured safety player while on the course Helped students develop swing skills on the practice range and putting surfaces Coordinate with parents on progress of their children throughout the duration of the Golf season Worked with students on rules of the game such as unplayable lies, out of bounds and lost balls. Supervised students course etiquette and ensured safety player while on the course Helped students develop swing skills on the practice range and putting surfaces Coordinate with parents on progress of their children throughout the duration of the Golf season

Education

  • Robert Morris University - Illinois
    Master of Business Administration - MBA, Management & Finance
    2014 - 2018

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