Experience

Forward Eye

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Principal Analyst, CEO

  • Jan 2015 - Present

  India Our approach to accelerating enterprise growth is based on 3 impact points- customers, employees and the enterprise. Forward Eye offers cross-pollinized digital learning, marketing, and digital enterprise solutions to achieve higher employee performance and customer success. - Hyperscale Elearning solutions (Custom courses, microlearning, simulations, VR/ AR apps) - Digital Marketing Solutions (Customer Engagement, PR & Comm, VR/ AR apps) - Digital Enterprise Solutions (Web… Show more Our approach to accelerating enterprise growth is based on 3 impact points- customers, employees and the enterprise. Forward Eye offers cross-pollinized digital learning, marketing, and digital enterprise solutions to achieve higher employee performance and customer success. - Hyperscale Elearning solutions (Custom courses, microlearning, simulations, VR/ AR apps) - Digital Marketing Solutions (Customer Engagement, PR & Comm, VR/ AR apps) - Digital Enterprise Solutions (Web Portals, Ecommerce, Artificial Intelligence- Stability AI, AR/VR) Show less



InfoPro Learning, Inc. (A Compunnel Company)

• Associate Director

  • Feb 2008 - Jan 2015

  New Delhi Area, India Achievements: Established the company's practice focus in healthcare, pharmaceuticals & life sciences segments. Introduced and established stronghold of the company's services in the US & UK markets. Acquired 5 new Fortune 100 customer accounts. Supported Pre-sales & DevOps in identifying customer business problems and solutions to solve them. Established & led the company's marketing team to support organizational change and goals.



ISHIR

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Development Manager

  • Aug 2006 - Jan 2008

  Noida Area, India In a business development role, I worked with my management and presales team to offer the organization's products and services to customers in US & Europe. Products/ Services Managed: Application Development, Independent Testing, Digital Media Solutions. Role(s): Business Development, Go-to-market Planning, Campaign Planning, Lead Generation & Management, Account Planning and Development, Account Marcom Management Achievements: Established the company's practice focus… Show more In a business development role, I worked with my management and presales team to offer the organization's products and services to customers in US & Europe. Products/ Services Managed: Application Development, Independent Testing, Digital Media Solutions. Role(s): Business Development, Go-to-market Planning, Campaign Planning, Lead Generation & Management, Account Planning and Development, Account Marcom Management Achievements: Established the company's practice focus in Independent Validation Services. Partnered with Quality & Testing Group to develop competency centre for Mercury Tools Launched go-to-market resulting in evaluations from companies like Lego, Wipro Show less



Zansys Technologies

• India
• Software Development
• 1 - 100 Employee

• Business Manager

  • Feb 2006 - Jul 2006

  New Delhi Area, India I joined this start-up with a challenge to develop a corporate business plan, identify core and associate business streams and provide measurable coordinates to its business growth. •Business Development •Sales team recruitment and training •Managing transactional team targets •Develop marketing plan and outreach strategy •Content Development for corporate website, brochures and case studies •Drove corporate identity representation in CeBIT 2006, Hannover, Germany… Show more I joined this start-up with a challenge to develop a corporate business plan, identify core and associate business streams and provide measurable coordinates to its business growth. •Business Development •Sales team recruitment and training •Managing transactional team targets •Develop marketing plan and outreach strategy •Content Development for corporate website, brochures and case studies •Drove corporate identity representation in CeBIT 2006, Hannover, Germany including event-based branding activities and presale campaigns. •Managed corporate representation campaign for Outsource World exhibition 2006, London, UK including pre-exhibition sales campaign management. Show less



Outline Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Manager

  • Sep 2004 - Jan 2006

  Gurgaon, India In a program management role, I worked with the PMO and senior management team to deliver the following: 1) Participate in customer discussions to understand and document the scope of work 2) Create functional specification documentation based on client meetings 3) Prepare proposals in response to RFPs/ RFIs 4) Program management for key accounts for opportunity management and action 5) Train inside sales team on capabilities, sales process and lead management



BrickRed Technologies

• India
• Information Technology & Services
• 1 - 100 Employee

• Business Development Executive

  • Aug 2003 - Aug 2004

  Noida Area, India •Anchored the company's business development initiatives in UK. •Lead generation through calls and email campaigns. •Trained new team members on products, services and sales pitch •Acquired first customer in UK within fortnight of joining. •Delivered client presentations with sales manager and VP.



RICO AUTO INDUSTRIES LTD.

• Motor Vehicle Manufacturing
• 400 - 500 Employee

• Customer Support Lead

  • Aug 2000 - Jul 2003

  Gurgaon, India I joined RICO in a customer support role and was promoted to manage a team of 60 + CSEs across various customer processes. 1) Managed success of outbound voice-processes for Sprint Canada and Chase Manhattan 2) Piloted new processes on mail order pharmacy and reverse mortgage 3) Worked with QA team to assess and report on sales, appointments and calls 4) Worked with training head in developing training content on Phonetics, Geo-sensitisation and Cultural training 5) Played key… Show more I joined RICO in a customer support role and was promoted to manage a team of 60 + CSEs across various customer processes. 1) Managed success of outbound voice-processes for Sprint Canada and Chase Manhattan 2) Piloted new processes on mail order pharmacy and reverse mortgage 3) Worked with QA team to assess and report on sales, appointments and calls 4) Worked with training head in developing training content on Phonetics, Geo-sensitisation and Cultural training 5) Played key role in improving quality scores by an average of 15% by measurement and training Show less