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5.0

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Brian Dowler

Michael applies a detail-oriented approach, combing this with deep industry experience and know-how, to help companies grow their aftermarket revenue and improve support.

Steve Chirokas, FCXC

Michael Blumberg creatively inspires attention and interest with his deep industry expertise and remarkable thought leadership. It’s great to collaborate with Michael on projects where his field service experience works to spotlight insight on current requirements and emerging trends that are important for a broad range of market segments and use cases. I highly recommend Michael and the Blumberg Advisory Group for an ability to deliver perspectives that are thought provoking, quality of work, and results that benefit sales and marketing efforts.

Vivek Joshi

I've known Michael for many years as the "Field Service" market research guru. So it was natural that we turned to him to conduct a survey of industrial OEMs and their need for a data platform. It reinforced for me the fact that Michael is thorough, analytical, and insightful about the questions to ask, putting the analysis together etc. I was thrilled with the quality of the work, and would strongly recommend him to others who are looking for an informed perspective in the industrial B2B services market.

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Credentials

  • Everything as a Service (XaaS) is the Future of Business
    LinkedIn
    May, 2021
    - Sep, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • President & CEO
      • Jun 2004 - Present

      Recruited and managed a team of up to 20 employees, including junior consultants and market research analysts. Effectively defined and instituted responsibilities that ensured a 98% on-time, on-budget project delivery rate. Drove a 30% increase in annual revenue over 18 months by launching innovative content marketing and public relations strategies that strengthened firm visibility, built awareness, and generated sales qualified leads. Developed and implemented a comprehensive business strategy, marketing blueprint, and operating roadmap that transitioned a small service company into a leading technical services provider with $14M+ in annual revenue. Guided Fortune 1000 global distributor in executing acquisitive growth strategy, enabling expansion into a new industry and yielding $150M in revenue growth in the first year. Conducted strategic planning, market forecasting, customer needs, and competitive intelligence studies for 20+ clients in the enterprise service management software and industrial manufacturing sector, including ABB, Click Software, IBM, IFS, Kodak, SAP, Service Power, and Siemens.Established myself as a leading thought leader and influencer on Field Service Management, Reverse Logistics, and Aftermarket Service.Authored over 200 articles, blogs, and blogs on issues related to Field Service Management, Reverse Logistics, and Aftermarket Service and Software.Deep understanding of software needs and requirements, challenges, and pain points of end-users of enterprise service management software in a broad array of vertical market segments including IT, Telecom, Utilities, Appliances, Medical Devices, Industrial Automation, Consumer Electonics, etc.

    • Chief Operating Office & Executive Vice President
      • Jan 2002 - Jun 2004

    • Saudi Arabia
    • Vehicle Repair and Maintenance
    • 1 - 100 Employee
    • Chief Marketing Officer
      • Feb 2019 - Aug 2020

      Created and managed robust marketing infrastructure for content, demand generation, PR, digital marketing, and lead generation. Drove a significant increase in MQLs (100%) and SQLs (50%) in three months. Generated $1.5M in new revenue within six months of implementing a content-rich digital marketing strategy that improved market awareness and brand position of Mize’s Service Knowledge Management (SKM) and Service Parts Management (SPM) solution. Played a key role in helping the company secure a multimillion-dollar investment from VC-firm to expand sales, customer success and marketing team. Briefed VC leadership on Mize value proposition and scope of opportunity. Actively pursued and attained third-party analyst coverage (IDC and Forrester) within four months of hire. In 2020, a leading IDC analyst recognized as a “leader” in warranty and service contract management applications and as a “major player” in field service management and spare parts management applications.

    • Investment Banking
    • 1 - 100 Employee
    • Director
      • Feb 2015 - Jan 2018
    • United States
    • Investment Management
    • President
      • 2004 - 2010
    • Director, Market Research
      • 1985 - 1992

Education

  • Temple University - Fox School of Business and Management
    MBA, Marketing
    1989 - 1991

Community

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