Experience

JOMACS

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• DevOps Engineer

  • Oct 2022 - Present

  Canada



Farmers Insurance

• United States
• Real Estate
• 100 - 200 Employee

• Learning Data Analyst

  • Jul 2010 - Oct 2022

  Greater Los Angeles, California, United States • Identified and reduced inefficient processes with focus on continued improvement like reducing processing time of reports by 75% using Alteryx workflows. • Extracted and combined data from multiple sources including SQL, Excel, SAP, Learning Management Systems and HR Systems. • Collaborated with business units to create and maintain dashboards and scorecards to monitor and track key performance indicators. • Supported end users by resolving reporting issues through… Show more • Identified and reduced inefficient processes with focus on continued improvement like reducing processing time of reports by 75% using Alteryx workflows. • Extracted and combined data from multiple sources including SQL, Excel, SAP, Learning Management Systems and HR Systems. • Collaborated with business units to create and maintain dashboards and scorecards to monitor and track key performance indicators. • Supported end users by resolving reporting issues through investigation and diagnosis.

• Learning and Development Consultant

  • Aug 2006 - Jul 2010

  Greater Los Angeles, California, United States • System migration from SumTotal to Cornerstone on Demand completed within 3 months including hundreds of learning activities, over 45,000 users, and transfer of all historical data. • Administered Farmers Learning Management System including publication of courses, creation of assessments, development of evaluations, support of observation checklist, detailed cataloging, user account validation, and curriculum setup. • Validated learning transcripts and learning history for… Show more • System migration from SumTotal to Cornerstone on Demand completed within 3 months including hundreds of learning activities, over 45,000 users, and transfer of all historical data. • Administered Farmers Learning Management System including publication of courses, creation of assessments, development of evaluations, support of observation checklist, detailed cataloging, user account validation, and curriculum setup. • Validated learning transcripts and learning history for Farmers agents. • Supported measurement and evaluation of learning and performance solutions for Board of Regents.