Experience

e2i, Employment & Employability Institute

• Singapore
• Non-profit Organizations
• 100 - 200 Employee

• Specialist (Grant Management & Organizational Development) | NTUC’s e2i

  • Jun 2019 - Present

  Grant Management & Operations · Successfully completed end to end grant lifecycle; from operationalizing workflows from formulated policies to regular reporting & proper documentation for grant closure · Developed guides to train 18 new staff, performed supervisory role for daily operations · Resolved all escalation cases arising from public, receiving positive feedback from senior management on communication skills · Designed 24 email templates for public facing staff handling enquiries that were able to address common issues & deescalate tougher-to-handle cases · Provided advisory to local companies on grant application to ensure compliance with policy guidelines · Initiated improvements to address identified gaps to ensure a more comprehensive training for staff, achieving a leaner, more efficient manpower ecosystem Organizational Development · Conduct onboarding for new staff & ensure their smooth transition into the organization · Sourced, interviewed & placed candidates in vacant roles (Entry to mid-management) · Organized engagement activities for staff to foster organization-wide & team bonding Data Protection Policy Compliance · Established a staff-led network in a position of a compliance manager, oversees network comprising of each business function, offer advisory & resources compliant to PDPC guidelines · Identified gaps and incorporated solutions to existing SOPs, guidelines and frameworks in accordance to PDPA 2012 · Formulate Data Inventory Map and Data Protection Impact Assessment to address data privacy gaps Career Coaching & Case management · Performed career advisory for rank and file & PMET clients & provided training roadmaps for skill gaps identified · Successfully referred & placed clients, including escalated cases arising out of minister appeals, receiving positive feedback from clients on service rendered · Conducted regular follow ups for clients, providing referrals & market insights to achieve higher placement targets



Civil Service College

• Singapore
• Government Administration
• 400 - 500 Employee

• Learning And Development Officer

  • Mar 2019 - Jun 2019

  Part-time position during undergrad · Designed 14 infographics for different modules on LEX (online learning module system) based on current procurement practices · Summarized procurement modules to aid systems migration for easy User Experience, catering to a more efficient learning experience · Able to communicate with the team well, managing internal stakeholders to accomplish daily targets, ensure all project deadlines are met Part-time position during undergrad · Designed 14 infographics for different modules on LEX (online learning module system) based on current procurement practices · Summarized procurement modules to aid systems migration for easy User Experience, catering to a more efficient learning experience · Able to communicate with the team well, managing internal stakeholders to accomplish daily targets, ensure all project deadlines are met



Nanyang Technological University Singapore

• Singapore
• Higher Education
• 700 & Above Employee

• Psychology and Sociology Research Assistant

  • Aug 2018 - Jun 2019

  Part-time position during undergrad • Assist in EEG experiments (compliance and execution) • Summarized business reports on excel • Data analysis • Assisted to operationalize data collection for qualitative and quantitative methodologies, provided insights to interview questions based on literature reviews, and sourced for up to 16 interview candidates for a sociology research project • Successfully transcribed 16 interviews within tight deadlines Part-time position during undergrad • Assist in EEG experiments (compliance and execution) • Summarized business reports on excel • Data analysis • Assisted to operationalize data collection for qualitative and quantitative methodologies, provided insights to interview questions based on literature reviews, and sourced for up to 16 interview candidates for a sociology research project • Successfully transcribed 16 interviews within tight deadlines



Cargill

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• HR (Talent Acquisition) Intern

  • Aug 2018 - Mar 2019

  • Sourcing for intern and entry level positions • EP application for foreign hire • Scheduling of interviews • Processing invoices for accounts receivable • Payroll processing for contractors on Excel • Posting of job ads on Taleo (Oracle), Jobsbank and LinkedIn • Preparation of Letters of Appointments • Sourcing for intern and entry level positions • EP application for foreign hire • Scheduling of interviews • Processing invoices for accounts receivable • Payroll processing for contractors on Excel • Posting of job ads on Taleo (Oracle), Jobsbank and LinkedIn • Preparation of Letters of Appointments



Ministry of Social and Family Development, Singapore (MSF)

• Singapore
• Government Administration
• 700 & Above Employee

• Research Intern

  • Jan 2018 - Mar 2018

  · Support in analysis of low-income families in Singapore, conducted trend and qualitative analysis using literature reviews · Assisted in liaising with Voluntary Welfare Organizations in preparation for implementation of a new program targeted at remarried couples · Statistical Analysis - condensing data from Singapore Department of Statistics (using formulas such as Frequency, Pivot Table, etc) to design infographics explaining marriage and divorce trends from 2000 to 2015 · Support in analysis of low-income families in Singapore, conducted trend and qualitative analysis using literature reviews · Assisted in liaising with Voluntary Welfare Organizations in preparation for implementation of a new program targeted at remarried couples · Statistical Analysis - condensing data from Singapore Department of Statistics (using formulas such as Frequency, Pivot Table, etc) to design infographics explaining marriage and divorce trends from 2000 to 2015



BreadTalk Group Pte Ltd

• Singapore
• Food & Beverages
• 400 - 500 Employee

• Human Resources Intern

  • Dec 2015 - Jul 2016

  • Assisted in organization wide clean-up of employee personnel files, checking records of up to 50 staff and ensuring proper documentation for archiving • Ensured leave balances are accurately updated within HR Systems, able to trace and track discrepancies with result of zero errors during internship • Conducted screening and interviews for corporate level interns and other entry level roles • Successfully completed salary report gathering data from multiple verified sources to reflect current market trends for roles matching the organization • Designed infographics for onboarding process • Translated trainee contracts from English to Chinese for Taiwan trainees • Successfully designed and completed presentation decks for onboarding of Taiwan trainees into Singapore