Experience

iContact BPO

• South Africa
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Solutions Consultant

  • Dec 2022 - Present

  · Contacting medical facilities to verify clients and find out if they have their medical records · Following up on status to ensure that we receive the records and send them to the insurance companies timeously · Making payments via check and credit card · Ensuring client information is treated sensitively and with privacy · Adhering to company recommended time frames · Reaching and exceeding weekly and monthly targets · Contacting medical facilities to verify clients and find out if they have their medical records · Following up on status to ensure that we receive the records and send them to the insurance companies timeously · Making payments via check and credit card · Ensuring client information is treated sensitively and with privacy · Adhering to company recommended time frames · Reaching and exceeding weekly and monthly targets



Rebel Brands Communications

• Assistant Brand Manager Marketing

  • Feb 2020 - Jul 2023