Experience

ZONIN1821 Group

• Italy
• Beverage Manufacturing
• 100 - 200 Employee

• Credit Controller

  • Mar 2023 - Present



IT Corporation

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Finance Assistant

  • Mar 2022 - Mar 2023

  • Record account payables and receivables, and maintain contact with clients, suppliers when necessary •Credit Control: Chasing payment of overdue accounts via phone, email, and letter. •Reconciliation of accounts Reconciling the Trust bank account Dealing with queries both internally and externally • Update financial spreadsheets with daily transactions using excel • Accuracy in preparing a report for a weekly supplier payment run • Perform accounting functions, such as preparing journal entries, invoicing, and maintaining ledgers •Serve as a point of contact for the exec and staff regarding procedures and internal controls •Acquire familiarity with a new finance system (Bizviews) used for invoice management and reviewing financial statements Show less



Belfore Property Services LTD

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Financial Operations Administrator

  • Aug 2021 - Feb 2022

  • Achieved successful management of 10 inventory clerks' diaries, with detailed-oriented admin support • Maintained accurate invoices, checking for any discrepancies in price, and quantity, using QuickBooks • Developed and streamlined operational efficiencies allowing for an 35% increase in productivity • Contacted delinquent accounts and introduced account prioritization workflow for better management • Prepared financial reports, supervised accounting transactions, and performed managerial accounting analysis Show less



Co-op

• United Kingdom
• Retail
• 700 & Above Employee

• Team Leader

  • Mar 2019 - Sep 2021

  Received the award for 'Going above and beyond' in 2020 for providing outstanding customer service and awarded the 'Local Hero Award' in 2021; nominated by colleagues across 25 stores in the South • Introduced an instore food bank and achieved buy-in for the project; resulted in 25% profit increase • Managed refunds and monitored pricing daily to detect discrepancies, errors, and reductions • Appointed ‘key holder’ by Senior Management given success in work duty • Improved store efficiency by 75% from creating a tool that informs of short-sell dates on store items • Responded effectively and efficiently to customer inquiries, including processing all types of payments accurately Show less



Pizza Verde

• Lebanon
• Food & Beverages
• 1 - 100 Employee

• Cashier Customer Service

  • Mar 2017 - Sep 2019

  Recruited to lead a team; serve food & beverages to customers; process payments; and deal with incoming enquiries and bookings. • Consistently provided outstanding levels of customer care as reflected in high levels of repeat business and tips earned. • Increased lunchtime takings by 25%; instigated and implemented a ‘lunchtime deal’ aimed at students. • Reduced losses and fraud; expert at detecting fraudulent notes without use of tools. Recruited to lead a team; serve food & beverages to customers; process payments; and deal with incoming enquiries and bookings. • Consistently provided outstanding levels of customer care as reflected in high levels of repeat business and tips earned. • Increased lunchtime takings by 25%; instigated and implemented a ‘lunchtime deal’ aimed at students. • Reduced losses and fraud; expert at detecting fraudulent notes without use of tools.



ICS AUTOMAZIONE S.R.L.

• Italy
• Machinery Manufacturing
• 1 - 100 Employee

• Secretary

  • Apr 2016 - May 2016

  • Acted as the first point of contact for customers and contacts when answering incoming calls, redirecting them to the appropriate correspondent where necessary. • Performed diary management duties when managing the meeting and appointment agenda on a daily, weekly and monthly basis. • Efficiently filed and updated contact information of various individuals including employees, customers, suppliers and external partners, increasing productivity for the department by making these files easy to locate. • Resourcefully collated information to support and facilitate the completion of regular reports. • Remained flexible and adaptable when performing receptionist duties where necessary to support the department. Show less