Experience

DEKRA Akademie GmbH
• Germany
• Education Administration Programs
• 200 - 300 Employee
• Information Technology System Administrator

  • Jan 2023 - Present


SITEL Albania

• Albania
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Network Specialist

  • Nov 2014 - Dec 2022

  • Remote troubleshooting/analyzing of networking equipment (Cisco/Huawei/Aethra Routers), for corporate clients for Vodafone Italia S.p.A. • Remote troubleshooting/analyzing of mobile/radio/fixed network performance for Vodafone Italia S.p.A. • On call support for field technicians. • Identifying and escalating issues. • Configuring of networking equipment. • Running early morning checks of nocturnal activities, assurance of optimal network operation and reporting. • Remote troubleshooting/analyzing of networking equipment (Cisco/Huawei/Aethra Routers), for corporate clients for Vodafone Italia S.p.A. • Remote troubleshooting/analyzing of mobile/radio/fixed network performance for Vodafone Italia S.p.A. • On call support for field technicians. • Identifying and escalating issues. • Configuring of networking equipment. • Running early morning checks of nocturnal activities, assurance of optimal network operation and reporting.



Societe Generale

• France
• Banking
• 700 & Above Employee

• IT Specialist

  • Jun 2012 - Nov 2014

  • Installation, configuration and maintenance of electronic devices like computers, routers, switches etc. • Installation and configuration of general and specific software, proprietary software etc. • On site and remote help desk support for users. • Troubleshooting of network issues and defective hardware. • Troubleshooting software related issues. • Travel to branch locations when needed. • Participation in the process of planning and implementing of new projects. • Administration of storage/inventory facility of IT department. • Training the employees regarding new implementations of software/hardware technologies. Show less



Keminet

• Albania
• Information Technology & Services
• 1 - 100 Employee

• Computer and Network Technician

  • Dec 2010 - May 2012

  • Maintenance of computer and network systems in third party organizations like: Maternity Hospital Koco Gliozheni, Mine Salvation Ward (RISHM), Regional Department of Education Tirana, "Mother Teresa" Hospital University Center Tirana (QSUT), National Theater Tirana, ALB-STAR sh.p.k. • Repairing of hardware/software computer systems. • Installation and maintenance of Wireless and LAN systems. • Maintenance of computer and network systems in third party organizations like: Maternity Hospital Koco Gliozheni, Mine Salvation Ward (RISHM), Regional Department of Education Tirana, "Mother Teresa" Hospital University Center Tirana (QSUT), National Theater Tirana, ALB-STAR sh.p.k. • Repairing of hardware/software computer systems. • Installation and maintenance of Wireless and LAN systems.



Abissnet Sh.a

• Network Technician

  • Jul 2009 - Nov 2010

  • Daily tasks planning and organizing, installation of end point clients of ADSL and Wireless technologies. • Daily tasks planning and organizing, installation of end point clients of ADSL and Wireless technologies.



Tring

• Albania
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Network Engineer

  • Jun 2008 - Oct 2008

  • ADSL/Optic network infrastructure designing. • ADSL/Optic network implementation. • Quality control. • ADSL/Optic network infrastructure designing. • ADSL/Optic network implementation. • Quality control.

• Network Technician

  • Sep 2007 - May 2008

  • Team Leader • Implementation, development and maintenance of ADSL/Optic network. • Planing, organizing and supervising of daily/weekly operations. • Team Leader • Implementation, development and maintenance of ADSL/Optic network. • Planing, organizing and supervising of daily/weekly operations.