Experience

DS Water

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Water Treatment Technician

  • Nov 2018 - Present

  Water Treatment Technician at DS Water



Anglo Pacific International

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Baggage Consultant

  • Jul 2016 - Nov 2018

• Warehouse Worker

  • Sep 2015 - Jul 2016



ANZ

• Australia
• Banking
• 700 & Above Employee

• Service Consultant

  • Apr 2014 - Jul 2015

  • Promoted ANZ products and services, using knowledge of New Zealand banking systems and legislation. • Consistently exceeded sales targets, achieving 218% over last quarter. • Adhered to a strict schedule, which included handle time and hold time targets. • Managed general customer queries, including account maintenance, loan applications and complaint resolution. • Provided excellent customer service by meeting customer’s needs with efficiency, accuracy and a friendly manner. • Awarded Star Performer for October 2014, January 2015 and the Overall Quarter from October-December 2014. • Selected to train and support new employees. Voted “Best Buddy” by four intake groups



TogZone Swimming School

• Swimming Instructor

  • Feb 2011 - Mar 2014

  • Taught technical aspects of swimming in an engaging and safe manner, while managing class behaviour and giving positive and constructive feedback. • Built a professional rapport with children and parents of all backgrounds. • Consistently recognised through TogZone’s reward system as a patient and enthusiastic instructor.



First Contact Ltd

• Doorman/Security Guard

  • May 2012 - Jan 2013

  • Checked identification, removed intoxicated patrons, and ensured potentially violent situations did not escalate. • Worked as part of a team to create a safe environment for patrons. • Adapted and used initiative to diffuse challenging situations.