Experience

White Oak Commercial Finance

• United States
• Financial Services
• 1 - 100 Employee

• Senior Collector

  • Sep 2000 - Present

  Collecting 10-30 day past due accounts on large volume department and retail stores via telephone, fax, email, and internet; act as liaison between vendor and purchaser on invoices in dispute; prepare charge/credit backs, transfer of items posted in error, modify term dates on the AS 400 system; support the Adjustment Department in identifying and appropriating unapplied cash items Collecting 10-30 day past due accounts on large volume department and retail stores via telephone, fax, email, and internet; act as liaison between vendor and purchaser on invoices in dispute; prepare charge/credit backs, transfer of items posted in error, modify term dates on the AS 400 system; support the Adjustment Department in identifying and appropriating unapplied cash items



Solectron

• Accounting Assistant

  • Nov 1999 - Sep 2000

  Collected on all Compaq accounts overseas that were 5-7 days past due using Excel; researched bills of ladings and proofs of delivery via Internet; matched and processed debit memos to credit memos; and cash application on the Fourth Shift system. Collected on all Compaq accounts overseas that were 5-7 days past due using Excel; researched bills of ladings and proofs of delivery via Internet; matched and processed debit memos to credit memos; and cash application on the Fourth Shift system.



Capital Factors

• Collection Assistant

  • Nov 1998 - Nov 1999

  Controlled retail chain collection accounts receivable unit on department stores via telephone; mailed past due correspondence with invoice copies attached; wrote forms for processing of charge/credit backs, terms changes and transfers; and assisted managers as needed. Controlled retail chain collection accounts receivable unit on department stores via telephone; mailed past due correspondence with invoice copies attached; wrote forms for processing of charge/credit backs, terms changes and transfers; and assisted managers as needed.



The CIT Group

• Cash Adjustment Processor

  • Dec 1996 - Nov 1998

  Managed correspondence to and from customers and clients; processed charge/credit backs to the client’s reserve accounts; amended customer’s invoices; disputed invoices based on information received from customers; investigated unidentified payments; and assisted in the Lockbox Department when needed. Managed correspondence to and from customers and clients; processed charge/credit backs to the client’s reserve accounts; amended customer’s invoices; disputed invoices based on information received from customers; investigated unidentified payments; and assisted in the Lockbox Department when needed.



First Union Bank

• Retirement Analyst

  • Mar 1996 - Dec 1996

  Assisted bank customers and the customer service representatives with Individual Retirement Accounts (IRA), Qualified Retirement Plans (QRP), Keoghs, Simplified Employment Pension Plans (SEPP), via incoming phone queue. Assisted bank customers and the customer service representatives with Individual Retirement Accounts (IRA), Qualified Retirement Plans (QRP), Keoghs, Simplified Employment Pension Plans (SEPP), via incoming phone queue.