Blanca Codina

Customer care supervisor at Olala Homes
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Contact Information
us****@****om
(386) 825-5501
Location
Barcelona, Catalonia, Spain, ES
Languages
  • Ingles Full professional proficiency
  • Frances Elementary proficiency
  • Español Native or bilingual proficiency
  • Catalan Native or bilingual proficiency

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Michelle Silva

Blanca y yo estudiamos en la misma universidad. Fue una sorpresa coincidir en la misma empresa y sin duda me llevo a una amiga y excelente compañera de trabajo. Ella es trabajadora, proactiva, amable, consciente, y sobretodo, RESOLUTIVA. Tiene la capacidad de encontrar solución a cualquier problema o proyecto que se le presente. Sin duda, es un activo para la empresa que la contrate. Sé que llegarás muy lejos Blanca. Éxitos en los objetivos que te propongas 🙌🏽

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Experience

  • Olala Homes
    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Customer care supervisor
      • Feb 2023 - Present

    • Customer Care Analyst
      • Sep 2021 - Feb 2023

  • Unibail-Rodamco-Westfield
    • France
    • Real Estate
    • 700 & Above Employee
    • Customer Service Agent
      • Mar 2021 - Sep 2021

      Customer Service Agent in 2 different shopping malls of the Unibail Rodamco Westfield Company. Customer Service Agent in 2 different shopping malls of the Unibail Rodamco Westfield Company.

  • Workout Events
    • Spain
    • Events Services
    • 100 - 200 Employee
    • Events and Congresses hostess
      • Sep 2016 - Sep 2021

      Customer service and hostess on different events and congresses in Barcelona. Customer service and hostess on different events and congresses in Barcelona.

  • Hotel AC Victoria Suites
    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Assistant F&B Manager
      • Sep 2019 - Mar 2020

      Assistant to the F&B Manager of the Santa Clara Restaurant, which is part of the AC Victoria Hotel by Marriott. I helped the manager on his daily tasks such as planning the budgets, decision taking, managing KPIs, payrolls, and other office tasks. Assistant to the F&B Manager of the Santa Clara Restaurant, which is part of the AC Victoria Hotel by Marriott. I helped the manager on his daily tasks such as planning the budgets, decision taking, managing KPIs, payrolls, and other office tasks.

  • Cotton House Hotel - Autograph Collection 5*
    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Concierge
      • Jan 2019 - Jul 2019

      Guest service on the 5 stars hotel Cotton House by Marriott. I assessed guests during their stay in Barcelona, making reservations for restaurants, tours, monuments, activities.. making them have the better stay possible in the city. In the department we also managed calls, and emails from guests and providers (Internship) Guest service on the 5 stars hotel Cotton House by Marriott. I assessed guests during their stay in Barcelona, making reservations for restaurants, tours, monuments, activities.. making them have the better stay possible in the city. In the department we also managed calls, and emails from guests and providers (Internship)

Education

  • School of Tourism and Hospitality Management Sant Ignasi (Universitat Ramon Llull) en Barcelona
    Tourism and hospitality management, Tourism and Hospitality Management
    2016 - 2020
  • American School of Barcelona
    2013 - 2016

Community

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