Experience

CaptivateIQ

• United States
• Software Development
• 200 - 300 Employee

• Customer Success Manager

  • Aug 2021 - Present

  Lehi, Utah, United States Helping companies solve compensation-related problems for their revenue roles, and automating processes to make it easy as pie!



XANT.ai

• Mining

• Sr. Enterprise Customer Success Manager

  • Nov 2019 - Aug 2021

  InsideSales.com re-branded to XANT! I help take Enterprise sales teams to the next level by providing an excellent onboarding experience, performance reviews, and consulting leaders on how to get more out of their sales reps.



InsideSales.com

• United States
• Software Development
• 1 - 100 Employee

• Enterprise Customer Success Manager

  • Jan 2019 - Nov 2019

  Provo, Utah Area Work with the largest ISDC Enterprise customers to help them see revenue growth.

• Analyst

  • Apr 2018 - Jan 2019

  Provo, Utah Area Currently completing a rotational program within the company en route to joining a team full-time. Customer-focused product expert dedicated to adding value every day. Aug 18 - Customer Experience Manager - Manage the "Micro" segment portfolio worth $>2M where I am responsible for the overall P&L for my segment. - Work as the Project Manager for all "Micro" segment onboarding projects. Responsible for organizing and maintaining a Steering Committee with both internal and… Show more Currently completing a rotational program within the company en route to joining a team full-time. Customer-focused product expert dedicated to adding value every day. Aug 18 - Customer Experience Manager - Manage the "Micro" segment portfolio worth $>2M where I am responsible for the overall P&L for my segment. - Work as the Project Manager for all "Micro" segment onboarding projects. Responsible for organizing and maintaining a Steering Committee with both internal and external partners to direct strategic vision of use of InsideSales.com products - Responsible for meeting with client executives and providing periodic Value Reviews, where we diagnose current "health" status of the account, show value provided since implementation, and plan how to optimize usage of InsideSales.com products.



GroupSolver, Inc.

• United States
• Market Research
• 1 - 100 Employee

• Part-time Market Research Analyst

  • Sep 2017 - Mar 2018

  Provo, Utah Area I worked mainly with the Sales Development team performing research and analysis, speaking with clients, running studies, and driving revenue. My responsibilities included: running email campaigns, discovering new revenue streams, performing data analysis to drive sales strategy, and helping drive recurring revenue.



Fluid Advertising

• United Arab Emirates
• Advertising Services
• 1 - 100 Employee

• Strategy Capstone Intern

  • Sep 2017 - Dec 2017

  Bountiful, UT  Led team of 5 to develop a new strategy for an advertising firm with over $5 million in annual revenue  Performed competitive analysis on four key verticals for specialization, recommended one based on criteria generated by the team and the firm  Created a go-to-market plan for the next 12 months while managing a budget of $115,000



Marafiki Africa

• United States
• Non-profit Organizations

• Consultant

  • May 2017 - Jun 2017

  Arusha, Tanzania Worked with small business owners to significantly improve their net income by adjusting their business models and sourcing financing. Our mission was to improve the local economy through education, one business at a time. - Tripled net income of a small restaurant by sourcing cheaper inputs - Educated home businesses in basic accounting practices - Provided clean water to 4,000 people in a remote village outside of Arusha


State Farm
• United States
• Insurance
• 700 & Above Employee
• Selected Services Agent

  • Apr 2015 - May 2017