Experience

The Stern Cardiovascular Foundation, Inc.
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Medical Assistant

  • Nov 2022 - Present


Blackbird

• Wholesale
• 1 - 100 Employee

• Support Expert

  • Feb 2019 - Sep 2022

  • Maintain a high-level understanding of all business-to-consumer and business-to-business facing software, as well as partner’s integrated software systems • Maintain and update online e-commerce menus for store partners • Ensure all product data is compliant with state guidelines; maintain accurate and up-to-date product and brand information including text descriptions, pricing, unit quantities, and photos • Provide on-demand troubleshooting and customer… Show more • Maintain a high-level understanding of all business-to-consumer and business-to-business facing software, as well as partner’s integrated software systems • Maintain and update online e-commerce menus for store partners • Ensure all product data is compliant with state guidelines; maintain accurate and up-to-date product and brand information including text descriptions, pricing, unit quantities, and photos • Provide on-demand troubleshooting and customer service to partners and coworkers Show less



Blackbird, an HERBL company

• United States
• Software Development
• 1 - 100 Employee

• Onboarding and Technical Support Specialist at Briteside Holdings

  • Dec 2017 - Feb 2019

  Chattanooga, Tennessee, United States Onboarding and Technical Support Specialist at Briteside Holdings before the company merged with Blackbird in 2019. • Active part of start-up operations by providing customers with on-demand support • Collaborate to create customer-facing FAQ documentation and internal SOP documentation • Create unique copy for products to be sold on the Briteside platform



Bellhops

• United States

• Operations Manager

  • Aug 2015 - Oct 2017

  • Manage day-to-day moving operations and truck fleet logistics • Interview, hire, and train employees in customer service skills, moving techniques, and in-app processes • Communicate with employees to relay goals, and resolve and discuss performance issues • Collaborate to create an internal operations manual for standard operating procedures



Malco Theatres, Inc.

• United States
• Entertainment Providers
• 100 - 200 Employee

• Staff Manager

  • Feb 2010 - Aug 2015

  Collierville, TN



CAMP LIVING STONES INC

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Summer Camp Counselor

  • May 2013 - Aug 2013

  Englewood, TN