Experience

Bricktown Brewery

• United States
• Food and Beverage Services
• 1 - 100 Employee

• General Manager

  • Apr 2014 - Present

  Supervised a diverse team of over 100 FOH and BOH restaurant staff while also managing dining room, bar, and administrative responsibilities. • Managed ordering foods, supplies, and beverages, as well as inventory control and auditing. • Maintained and developed a superb dining experience for families. • Ensured occupational safety and health act, local health and safety codes, and restaurant safety to maintain security and assure policies met. • Guaranteed food quality and 100% customer satisfaction by auditing menu items and food service performance. • Decreased labor cost 20% to 15% by proper scheduling, cross training, and forecasting peak labor hours. • Decreased food cost from 33% to 29% by retraining employees on portion size and management on strict ordering guidelines and food pars. • Turned around 2 failing stores by personnel changes, strict evaluation of all employees, and a focus on training. • Mentored and trained 2 GMs to increase their management effectiveness. Oversaw over 50 concerts with attendance over 8,000 guests. Exercise supervisory authority over restaurant and bar. Implement training manuals and supervise training of employees. Plan and conduct staff meetings. Confer regularly with staff to coordinate activities, assign and check work, resolve problems, etc. Plan work schedules Supervise and assist as necessary with all operations, which may include; line set-up and restocking; food preparation, customer service; cleaning and organizing cooking, service and dining area; dishwashing; bartending, menu development, large party reservations etc. Prepare a variety of administrative/operations reports and records, timesheets, daily staffing reports, inventories, cash reports etc. Supervise and assist with the processing of daily receipts Monitor daily liquor counts and verify accuracy through POS system Quarterly Meetings • Review sales objectives • Solved distribution and delivery issues • Upcoming and current inventory requirements Show less



PIEDMONT PUBLIC SCHOOLS

• United States
• Education Administration Programs
• 1 - 100 Employee

• Transportation Specialist

  • Aug 2003 - Present

  • Assisted the Transportation Coordinator with his daily responsibilities that included such things as dispatching, data entry, coordination and scheduling of additional routes and covering the responsibilities and routes of absent employees/drivers. • Assisted the Transportation Coordinator with his daily responsibilities that included such things as dispatching, data entry, coordination and scheduling of additional routes and covering the responsibilities and routes of absent employees/drivers.



Okahoma City Zoo Amphitheatre

• General Manager

  • Jan 2006 - Oct 2022



Capital Distributing

• United States
• Manufacturing
• 1 - 100 Employee

• Special Event Coordinator

  • Aug 2006 - Jan 2014

  • Assist District Manager with the established company sales goals for special events and major beer venues. • Schedule meetings with key accounts to ensure proper sales, delivery, and special marketing programs. • Ensure all accounts have sufficient product point of sale materials and are merchandised appropriately. • Coordinate all activities in the market area with sales, delivery and warehouse departments. • Communicate and cooperate with all departments of the company to further efficiencies and ensure the smooth operation of the company as a whole. • Inventory and Delivery • Maintain daily inventory and schedule deliveries based upon current weekly events and dock schedules. • Quarterly Meetings • Review sales objectives • Solved distribution and delivery issues • Upcoming and current inventory requirements • New Product Rollouts • Schedule delivery of point of sale and merchandise to assist in sales. • Employment • Staffing requirements – Maintain a staff of 15 special events employees. • Payroll – Track current staff requirements based on event requirements and budget allocations. Verify employee payroll is complete and submitted as required. • Maintaining company policy. • Encompass Software Applications • Ordering – Coordinating inventories based on prior events and clients needs. • Sales Reports – Show current and prior sales for specific events. • Route Scheduling – Coordinate and schedule product distribution within DOT standards. • Delivery Routing Optimizer – Ensure that routing is within current assigned delivery area according to required dock availability at venue. • Fleet Maintenance and Purchasing • Schedule fleet Preventative maintenance and oversee the up keep and cleanliness of equipment. • Based on budget forecast, purchased new equipment for year. Semi trucks, Refrigerated trailers and delivery vans. • Training • Implement and provide staff training for new employees and on a monthly basis. Show less