Assistant Buyers Agent

• Aug 2023 - Present

Insurance Specialist

• Oct 2022 - Aug 2023

As a Ray White Insurance Specialist, I was responsible for providing top-notch insurance services to our clients, ensuring their personal and investment properties, motor vehicles as well as contents are adequately protected. Collaborating with a close team to bring Ray White’s insurance and moving solutions services to mutual clients of real estate agents and property managers to offer tailored insurance solutions, building strong relationships, and client satisfaction. Employee of the Year "Zapper of the Year" (2022) Show less

Customer Service Specialist

• Jun 2022 - Aug 2023

Merchandise Assistant

• Mar 2022 - Aug 2022

Crew Trainer

• Aug 2017 - Jun 2022

Passionate Crew Trainer with a proven record elevating team performance and customer experiences at McDonald's. Skilled in coaching, teamwork, and efficient service delivery within a fast-paced environment. Starting as a Crew Person, I progressed through multiple roles in different areas of expertise of the restaurant. I was shortly promoted to Customer Experience Leader, where I was tasked to ensure a pristine order taking and customer satisfaction process. I lead the Customer Experience Team to stick for KPI's and goals. I was then promoted to a Crew Trainer position where I trained over 50 new starting employees over the Kitchen, Customer Experience, Front of House, Cafe and other areas of service. I also promoted constant coaching to all crew to run a smooth business with accurate procedures and proficiency initiatives. As a result of my success in this role, I was asked to completed a Certificate III in Retail for implementing proficient staff and store management. Skills: Customer service Training & development Team leadership Conflict resolution Time management Communication Food safety Adaptability Show less