Blaise Kavai
Technical Support Engineer | Accounts Executive at Rainmaker Digital Services (RMDS)- Claim this Profile
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Bio
Credentials
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Python
TestDomeApr, 2022- Sep, 2024
Experience
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Rainmaker Digital Services (RMDS)
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United States
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Advertising Services
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1 - 100 Employee
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Technical Support Engineer | Accounts Executive
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Oct 2022 - Present
- DevOps support - WordPress support - Accounts Management - DevOps support - WordPress support - Accounts Management
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AAA GROWERS LIMITED
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Kenya
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Farming
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100 - 200 Employee
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Software Developer
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Jan 2019 - Present
• Developed Django application to print cheques from excel files using JINJA as frontend and SQLite as backend. The JINJA is used for authentication e.g. user.is_authenticated function to check if the authenticated user is logged in and to loop through the data from the backend. I have also deployed Django apps for testing in AWS using EBCLI/Codecommit and Codedeploy Amazon features(Blaisetech (eba-2pbzspdn.us-east-1.elasticbeanstalk.com) • Developed Django application to manage school information using JINJA as frontend and PostgreSQL as backend and PostgreSQL as backend which is defined in settings.py. The data is defined in the models.py. • Developed a Spring Boot MVC application for Java Enterprise Edition (Java EE) software with REACT JS/Typescript as frontend for transferring cheques to QuickBooks with React JS Agent Quality analysis which I submitted on 13th November 2021. The Spring Boot is the backend which consisted of Controllers for converting data into JSON, Models for defining the database and Repos for carrying out CRUD operations from django.contrib.auth library. • Developed the Invoices sync software for Veg and Roses departments using PHP, JavaScript, Ajax, JSON and QuickBooks Web connector to sync data from QuickBooks to MySQL Show less
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Influx
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United Kingdom
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Advertising Services
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Customer Service Representative
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Jan 2019 - Sep 2022
● Troubleshooting WordPress/Shopify related problems such as Advanced Custom Fields plugins(ACF), Fuelthemes, etc● Training new hire agents on the accounts.● In ACF we debug PHP issues in the client websites and provide custom solutions. The WordPress PHP functions we often use are ACF get_field(), parse_blocks() for fetching block content in WordPress, and var_dump() to view the details of a variable. We also use wordpress actions and filters such as the add_action('wp-admin_head') and add_action('wp_admin_footer') to enquee CSS and JS in Wordpress Show less
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Client Services Team Lead
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Jan 2021 - Aug 2021
● Tech Team leader managing 5 clients(ACF, Troop,Fuelthemes, Codetipi, Fooplugins) and 10+ agents● Agent Quality analysis● Reporting● Debugging(CSS/PHP/Liquid)Wordpress/Shopify troubleshooting with the agents to keep updated and have product knowledge.● Customer/client relations.● Training/onboarding new agents.● Communication to stakeholders/client/agents via email,● phone, Google meet
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Software Developer
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Jan 2017 - Dec 2018
• Developed Google Map software using HTML, BOOTSTRAP, CSS3, Ajax, JQuery, XML, XPath, PHP, JAVASCRIPT, JQuery, REST API and Google Map API. Created an Android software for the same Google Map functionality. • Used QuickBooks SOAP server to create PHP forms to exchange data between QuickBooks and company website for AAAGrowers. • Installed CAT 5 cables for the LAN network, connected RJ45 cables to computers, installed and configured switches, created a server machine and configured IPV4 addresses to client computers, installed router and configured DNS to IP addresses at Kilimani Hospital. • Install the company's synergy software in Microsoft SQL server and collected data from the kitchen, bar, restaurant, swimming pool at Tea Hotel. Show less
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Education
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2012 - 2017
Maseno University
Bsc. Computer Science, Computer Science -
2007 - 2010
Booker Academy
Kenya Certificate of Secondary Education
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