Client Experience Associate

• Jul 2023 - Present

Executive Search Associate

• Aug 2022 - Present

At Waterstone, we inspire organizations to build high performance cultures. We are a leading cultural talent management professional services firm working with entrepreneurial-minded, high-growth organizations that see culture as their single greatest asset. We support organizations in unleashing the power of their corporate culture to drive growth and performance through: our best-in-class executive search and recruitment practice; and the Waterstone Culture Institute, a proven resource for organizations looking for culture transformation, culture measurement and advisory, and leadership and team development services.In my role, I act as the key liaison between clients, candidates and the Waterstone team to ensure a successful outcome for the searches that I work on. Show less

Insurance Service Professional

• Feb 2020 - Aug 2022

Customer service representative for both Group Benefits (Health and Dental Coverage) and Group Retirement plan members. Educated members with their plan details, investment details, assisted withdrawals, changing personal information and investment fund related details with legislation rules. Customer service representative for both Group Benefits (Health and Dental Coverage) and Group Retirement plan members. Educated members with their plan details, investment details, assisted withdrawals, changing personal information and investment fund related details with legislation rules.

Sales Associate

• Aug 2019 - Feb 2020

- Greet new customers, inform customers on new store products, promotions, and assisting them with their fitting needs. - Organized and styled customer wedding events, styled rental group fittings, and custom suit measurements for tailoring - Knowledge on all store products (storefront, rental, custom suits) - Helped customers with ordering items from other store locations for pickup or shipping - Built relationships with new and frequent customers - Greet new customers, inform customers on new store products, promotions, and assisting them with their fitting needs. - Organized and styled customer wedding events, styled rental group fittings, and custom suit measurements for tailoring - Knowledge on all store products (storefront, rental, custom suits) - Helped customers with ordering items from other store locations for pickup or shipping - Built relationships with new and frequent customers

Bartender

• Oct 2015 - Jun 2019

- Fast-paced and very social environment. Served customers quickly and accurately. - Weighed liquors before doors open and after bar closes, counted amount of liquor and items sold and presented numbers to management at the end of each shift - Bussed tables of glassware, ensured each bar was evenly stocked with glassware - Ensured bars were properly stocked - Built meaningful relationships with customers and provided exceptional customer service - Fast-paced and very social environment. Served customers quickly and accurately. - Weighed liquors before doors open and after bar closes, counted amount of liquor and items sold and presented numbers to management at the end of each shift - Bussed tables of glassware, ensured each bar was evenly stocked with glassware - Ensured bars were properly stocked - Built meaningful relationships with customers and provided exceptional customer service

Line Foreman

• May 2015 - Sep 2015

Quality Assurance Data Entry, Heavy lifting Banding and packaging of parts, assisted engineers on the line, maintain cleanliness of plant. Quality Assurance Data Entry, Heavy lifting Banding and packaging of parts, assisted engineers on the line, maintain cleanliness of plant.

Customer Service Representative Store Front

• Jan 2012 - Jul 2012