Experience

The Reynolds Team of Compass, Realtors

• United States
• Real Estate
• 1 - 100 Employee

• Realtor

  • Aug 2022 - Present

• Real Estate Concierge

  • Feb 2022 - Aug 2022

• Real Estate Advisor/ Concierge

  • Feb 2022 - Aug 2022



Ontrak Health

• United States
• Mental Health Care
• 1 - 100 Employee

• Clinical Operations Coordinator

  • May 2020 - Nov 2021

  • Extremely fast-paced work environment • Advanced analytical and problem-solving skills • Aptitude in managing and prioritizing a multitude of projects while exceeding set deadlines • Ability to work independently without direct supervision • High call volume with company focus on assessing patients needs while matching with appropriate physicians and scheduling desired appointments • Accuracy of entering documentation into EMR while meeting medical compliance • Determining patient eligibility and authorizations with all contracted health plans Show less



HCA Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Office Trainer

  • Apr 2016 - Mar 2020

  • Promotion with additional responsibilities of the Business office specialist including working with 14 different surgical facilities to lead and train employees• Coordinating and scheduling surgical procedures with physician’s office• Having the ability to quickly resolve problems• Developing and maintaining business relationships with staff to physicians and facility administrators • Creating a positive team environment and helping to build a cohesive unit• Focusing on increasing upfront cash collections by over 15% in 18 weeks• Cross-trained and the ability to fill any position within the Company Show less

• Medical Records Coordinator-Business Office Coordinator- Facility Privacy Officer

  • Jun 2013 - Apr 2016

  • Point of contact for all patients and team members• Increased upfront cash collections by over 10% since start date• Auditing and reporting HIPPA violations or breaches to corporate headquarters • Maintained over 1200 patient records and followed all proper protocols to assure federal compliance • Created and implemented a efficient organizational tracking process to streamline completion of medical records within a 30-day time frame in accordance with Federal and State regulations• Addressed all incoming medical records requests to meet legal deadlines while also ensuring that all requests meet HIPPA protocol• Worked with Surgeon’s to ensure timely documentation for all preformed procedures in adherence with state and billing guidelines• Auditing of medical documentation of staff to provide completeness and accuracy Show less



Amazing Care Home Health Services

• Physician Orders Coordinator

  • Oct 2008 - May 2013

  • Developed and implemented systems to track and complete over 350 physician and patient records for multiple locations • Audited 100+ medical documents daily to ensure accuracy of documentation for sate and federal compliance • Communicated and delivered patient information to providers in order to maintain good rapport and effectively meet patient demands • Ordered all medical supplies for three office locations and maintained tracking and inventory • Researched and reduced medical supply costs by over 20% by talking to different suppliers and comparing pricing • Assisted Nursing Director in creating and editing presentations, spreadsheets, and additional business documents • Trained different departments on regulations regarding care plan requirements in compliance with State of Colorado • Extensive knowledge of billing processes • Knowledge of insurance payment providers; worked within Medicare/Medicaid guidelines with a CHAP certified agency • Maintained patient confidentiality in compliance with HIPPA practices Show less