Specifications & Technical Development Manager

• Nov 2021 - Present

President

• Jan 2017 - Dec 2021

BCB, LLC is a consulting business targeted at cement consumers in IL, IN , KY, OH and TN. The services offered include: concrete waterproofing and repair by XYPEX crystallization, calling on county engineers/municipalities to promote a product or services of a customer, calling on contractors and A&E firms for education or promotion, materials procurement advice, troubleshooting concrete on-site, concrete mix design and optimization, concrete testing, masonry troubleshooting and testing, SRW Installation assistance, sales force training and SCS/FDR job-site troubleshooting and testing plus I represent concrete materials like: FabPro steel and synthetic fibers, moisture mitigation and concrete waterproofing, vapor barrier and accessories by Stego, CO2 water treatment and reclaimers by Applied Technologies Solutions, concrete washout solutions by Washout Watchdog and safety wear and gear by Safety Nation.During my career of selling cement for 21+ years and now another four on my own, I've gained invaluable experience with soil cement stabilization, concrete & masonry troubleshooting and an overall knowledge of construction processes plus ACI, NMCA, PCA, Franklin Covey, PSS and KRMCA certifications. I can't believe how enlighted I became after getting my CDT. I have been on site to numerous INDOT and KTC job-sites (from sidewalks to bridges), communicating the needs of the agency with the producer then helping the producer conform to the needs in a safe, productive and profitable manner. I also partner in selling Full Spectrum CBD Hemp Oil. Take the UltraCell 7 Day Challenge! See what nature's finest plant and natural supplement can do to help you with symptoms like: focus, sleep, energy, pain management, immune system, mood, etc.

Territory Manager

• Aug 1995 - Nov 2016

Regional Territory ManagerEstablish, maintain, and grow sales of bulk and packaged cement in IN, IL, KY; 22.5K mi2. Oversaw national contractor accounts. • Improved relationships by providing timely responses to questions with respect, resolving issues, and gaining trust. • Optimized customer base and improved target opportunities by developing and executing annual territorial strategic planning and budgeting. • Achieved total customer satisfaction by coordinating activities at customer level, providing customer with a thorough custom consultative approach, including field technical support, ensuring each customer need is targeted and met. • Boosted customer relationships by maintaining and developing strong, mutually beneficial relationships with existing and potential customers, ensuring customer needs are met. • Enhanced target sales opportunities by designing appropriate pricing strategies supported with data, rationale, market impact, and potential competitive response. • Increased product knowledge and sales opportunities by facilitating ongoing product promotions through testing, demonstrations, presentations, and training seminars. • Met Days Sales Outstanding (DSO) goals and attained 34 to 38-day range consistently by managing territory accounts receivable and DSOs.• Maintained workflow and productivity by coordinating and collaborating with cross-functional teams to resolve customer issues and answer questions, ensuring fast service without delay or being forwarded to multiple departments. • Awarded Essroc President’s Circle Award twice for recognition as top sales professional in organization.

Territory Manager

• 1995 - Nov 2016

Cement sales to Ready Mix, Concrete Products and Masonry Dealers. I also troubleshoot concrete in-place, assist with mix designs, provide job leads, communicate customer needs and complaints, handle receivable collections, pricing, expenses and internal communication with plants, customer service, etc in addition to promotion of the industry like FDR, SCS, ICF's, etc. Cement sales to Ready Mix, Concrete Products and Masonry Dealers. I also troubleshoot concrete in-place, assist with mix designs, provide job leads, communicate customer needs and complaints, handle receivable collections, pricing, expenses and internal communication with plants, customer service, etc in addition to promotion of the industry like FDR, SCS, ICF's, etc.