Experience

OSIS

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Executive Assistant

  • Apr 2017 - Present

  As the Executive Assistant at OSIS, my role is to provide high-level administrative support to the OSIS executives, primarily the CEO and President, by conducting research, preparing reports, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings for executives.

• Program Manager

  • Mar 2013 - Apr 2017

  Responsible for the overall planning, management and completion of projects, member relationship and overall member satisfaction.Works with members to develop project scope of work documents and project plans.Uses project management skills to manage project roles, identify resource requirements, meet training needs, define project deliverables, monitor risks, member satisfaction, and maintain project documentation.Ensures effective communications and relationships between members and OSIS are maintained. Proficiency in maintaining credible knowledge of NextGen applications and OSIS complimentary services. Show less



Path Forward IT

• United States
• Computer and Network Security
• 100 - 200 Employee

• Client Advocate

  • Jun 2012 - Mar 2013

  Responsible for managing relationships across Health Center client base. First point of escalation for issues related to service, products or projects. Performed regular audits on client satisfaction through on site meetings as well as through verbal and email correspondence. Responsible for managing relationships across Health Center client base. First point of escalation for issues related to service, products or projects. Performed regular audits on client satisfaction through on site meetings as well as through verbal and email correspondence.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Teller

  • Jul 2011 - Jun 2012

  As the initial point of contact for most customers, responsible for creating an experience that exceeds the expectations of customers. Completing transactions in a timely fashion. Excelled in teller shops and evaluations. As the initial point of contact for most customers, responsible for creating an experience that exceeds the expectations of customers. Completing transactions in a timely fashion. Excelled in teller shops and evaluations.



WOUB

• Athens, Ohio

• Intern, Print Promotions

  • Sep 2010 - Jun 2011

  Writing feature stories for website content, coordinating and working pledge drives that raise funds for the station. Writing feature stories for website content, coordinating and working pledge drives that raise funds for the station.



ShareSomeSugar.com

• Cincinnati, Ohio

• Public Relations Director Intern

  • Jun 2010 - Sep 2010

  Communicated with neighborhood organizations to promote the sharing website, monitored and updated social media to continue to maintain relationships with constituents. Communicated with neighborhood organizations to promote the sharing website, monitored and updated social media to continue to maintain relationships with constituents.



WOUB

• Athens, Ohio

• Intern and Assistant Producer

  • Sep 2009 - Jun 2010

  Write questions used in interviews as well as corresponding with interviewees, as intern under general manager assisted in daily tasks and writing new policies for the station. Write questions used in interviews as well as corresponding with interviewees, as intern under general manager assisted in daily tasks and writing new policies for the station.



Salon XXII

• Receptionist

  • Apr 2005 - Sep 2009



O'Bleness Memorial Hospital

• Athens, Ohio

• Intern

  • Oct 2007 - Jan 2008

  Updated daily the press and news releases as well as faxed them to the media outlets, edited and worked on hospital pamphlets and signage, took photos at various weekly hospital meetings, edited hospital employee lists, distributed news letters. Updated daily the press and news releases as well as faxed them to the media outlets, edited and worked on hospital pamphlets and signage, took photos at various weekly hospital meetings, edited hospital employee lists, distributed news letters.