Bladimiro Carrillo Ramirez
Account Manager LATAM at tradEAsy- Claim this Profile
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Español Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Product Ads
Mercado LibreMar, 2023- Oct, 2024 -
Professional Seller
Servicio Nacional de Aprendizaje (SENA) -
Blockchain and Cryptocurrencies.
Platzi -
English for Customer Service.
Platzi -
Google Cloud Computing
Google -
Google E-commerce
Google -
Marketing Digital
Google
Experience
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tradEAsy
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Account Manager LATAM
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Apr 2022 - Present
• Management and treatment of Leads from the database for conversion into customers. Using calls and video calls • Management and treatment of Leads for the reactivation of unsubscribed clients. • Customer follow-up • Attendance at trading and investment webinars • Learn how to use investment software • Software demonstrations and resolution of doubts • Management and treatment of Leads from the database for conversion into customers. Using calls and video calls • Management and treatment of Leads for the reactivation of unsubscribed clients. • Customer follow-up • Attendance at trading and investment webinars • Learn how to use investment software • Software demonstrations and resolution of doubts
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Exness
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Investment Management
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Retail Account Manager LATAM
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Feb 2021 - Jan 2022
◦ Creating and maintaining relationships with clients regarding stock exchange products. ◦ Liaising with potential clients and converting them into active ones. ◦ Doing continuous market research, staying abreast with the latest financial news ◦ Providing accurate investment advice to clients. ◦ Accurately evaluating financial reports. ◦ Managing clients’ investment portfolios. ◦ Providing regular updates to clients regarding the status of their investment portfolios. ◦ Informing clients of new investment opportunities within the stock market. ◦ Sourcing new clients through networking and cold calling. ◦ Making changes in investment strategies based on market conditions. https://www.exness.com/ Show less
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Claro Argentina
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Argentina
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Telecommunications
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700 & Above Employee
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Trade Representative
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Mar 2017 - Feb 2021
Awarded as the best commercial sales executive on an important and multinational telecommunication’s company in the country, responsible for: ◦ Servicing customers via telephone, email, and live chat explaining clients of current offers, enhancing sales, and promoting brand benefits. ◦ Line support for clients, resolving any issue, and technical troubleshooting. ◦ Reporting to superiors and escalating issues to the technical department for further assistance. ◦ Resolving client’s questions and complaints. ◦ Reporting to managers daily activities and sales records. ◦ Ensuring customer satisfaction by providing proficient and adequate customer support at all times. ◦ Resolving customer complaints and issues and escalating to managers accordingly. Show less
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Easy (Easy Taxi)
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Brazil
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IT Services and IT Consulting
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400 - 500 Employee
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Trade Representative
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Feb 2017 - Aug 2017
Commercial executive of a transport private company in the capital city responsible for offering support to B2B and B2C clients, helping on the expansion of the business on a 30%. ◦ Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. ◦ Attending networking activities to research and connect with prospective clients. ◦ Maintaining meaningful relationships with existing clients to ensure that they are retained. ◦ Suggesting upgrades or added products and services that may be of interest to clients. ◦ Crafting business proposals and contracts to draw in more revenue from clients. ◦ Negotiating with clients to secure the most attractive prices. ◦ Reviewing clients' feedback and implementing necessary changes. Show less
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Telecom Personal Argentina
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Argentina
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Telecommunications
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700 & Above Employee
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Trade Representative
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Aug 2015 - Dec 2016
Develop relationships with clients; Prospect, advise and close deals; Carry out consultative sales offering solutions for clients; Advise clients through visits to identify opportunities for improvement; Provide follow-up and ensure compliance with the sales plan. Develop relationships with clients; Prospect, advise and close deals; Carry out consultative sales offering solutions for clients; Advise clients through visits to identify opportunities for improvement; Provide follow-up and ensure compliance with the sales plan.
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Asistente administrativo ejecutivo
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Jul 2011 - Feb 2015
◦ Determining business needs via consultation, business analysis, and targeted observations. ◦ Assessing existing IT infrastructure and recommending improvements. ◦ Developing and configuring customized SAP solutions. ◦ Deploying SAP solutions and ensuring smooth system integration. ◦ Troubleshooting and resolving issues to optimize performance. ◦ Providing SAP system support and end-user training. ◦ Ensuring compliance with industry regulations. ◦ Determining business needs via consultation, business analysis, and targeted observations. ◦ Assessing existing IT infrastructure and recommending improvements. ◦ Developing and configuring customized SAP solutions. ◦ Deploying SAP solutions and ensuring smooth system integration. ◦ Troubleshooting and resolving issues to optimize performance. ◦ Providing SAP system support and end-user training. ◦ Ensuring compliance with industry regulations.
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Education
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Universidad de Buenos Aires
Postgraduate, Gestión estratégica de marketing digital y negocios por Internet -
Universidad del Magdalena
Contador Publico, Ciencias Economicas