Data Analyst

• Aug 2023 - Present

Program Lead

• Aug 2022 - Aug 2023

Program Lead for Tutohi - Data Services and management

Data Analyst

• Jun 2021 - Aug 2022

Business Analyst

• Sep 2019 - Mar 2021

Commercial Analyst

• Dec 2018 - Aug 2019

Business Analyst

• Aug 2011 - Nov 2018

SAP systems Analyst Advanced Power Pivot user Currently implementing SAP BI reporting Suite. SAP systems Analyst Advanced Power Pivot user Currently implementing SAP BI reporting Suite.

Qualified Cordon Bleu Chef

• Aug 2009 - Sep 2010

Diploma Graduate - CordonBleu Cookery Diploma Graduate - CordonBleu Cookery

Insurance Claims Analyst

• May 2008 - Nov 2008

Managed the daily insurance declarations process Audited the monthly insurance premiums Processed claims documents and liaised with insurers and counterparties to ensure claims were managed as efficiently as possible Produced general ledger reconciliations for marine cargo & storage insurance (circa 12k transactions per month) KEY ACHIEVEMENTS:Eliminated a backlog of approximately 7,000 insurance policy declarations. Streamlined and automated the voyage declarations data entry between Trafigura's bespoke operating system and the Marsh Cargo (3rd party insurer) software, whilst maintaining data integrity for all business users. Show less

Compliance Supervisor

• Mar 2006 - Apr 2008

Introduced a global code of conduct and compliance policy. Managed a team of 12 static data analysts (globally) in order to ensure all counterparties listed on the in-house software had been correctly compliance checked and approved. Set and maintained appropriate levels of due diligence on new and existing business partners, communicating compliance decisions to directors and other internal departments.Provided guidance and advice to the global trading departments with regard to compliance issues, with particular regard to the US Sarbanes-Oxley and AML regulations.Provided compliance guidance to new business developers in respect of new business deals. Planned and conducted regular compliance auditing and monitoring, including interviewing stakeholders and ensuring recommendations and guidance is adhered to.Prepared monthly static data and analysis reports for the global Head of Compliance and Company Directors, including graphs, tables and commentary. Prepared Compliance Breach reports, investigated compliance breaches and evaluated Suspicious Activity reports for further internal management review.Developed and produced weekly and ad-hoc statistical reports (using Business Objects and SQL) Carried out ad-hoc projects and reviews under the direction of the Group Head of Compliance.Maintained up to date knowledge of compliance regulation, AML laws, jurisdictional issues, compliance administration and monitoring techniques.Maintained a database of approximately 25,000 counterparties and 9,000 banks for the global company.Managed the 18 month project to rollout a global code of conduct and corporate compliance policy. Supervised the compliance approval process and completion of KYC (Know Your Customer) data collation for the existing database Managed and completed IT projects designed to improve data collection techniques, enabling tighter audit controls and improved measurability Show less

Data Migration Contractor

• Jul 2005 - Nov 2005

Following the merger of Sony Music and BMG, I was employed to prepare, upload and review existing Sony artist contracts to the BMG bespoke royalty software. 3rd Party Income processing – uploading, reviewing and reconciling 3rd party licensing income to the royalty system. Following the merger of Sony Music and BMG, I was employed to prepare, upload and review existing Sony artist contracts to the BMG bespoke royalty software. 3rd Party Income processing – uploading, reviewing and reconciling 3rd party licensing income to the royalty system.

Office Relocation Project Coordinator

• Mar 2005 - Jun 2005

Responsible for all aspects of planning and executing a seamless office move between two central London premises. This included designing a new office layout, sourcing suitable furniture and fittings, new corporate signage and applying for various City licenses and permits. Arranged the installation of a new LAN network, WIFI office environment and associated system security. Responsible for all aspects of planning and executing a seamless office move between two central London premises. This included designing a new office layout, sourcing suitable furniture and fittings, new corporate signage and applying for various City licenses and permits. Arranged the installation of a new LAN network, WIFI office environment and associated system security.

Quality Service Information Analyst

• Feb 2003 - Feb 2005

Responsible for analysing surveyor data regarding customer service information on underground trains and stations, verifying data accuracy using knowledge and experience of the underground network. Managed a team of surveyors (circa 25 staff) including organising shift rosters, survey target areas, recruiting agency staff and verifying time sheets. Developed reporting tools to accurately measure and benchmark customer information performance standards using Business Objects, VBA and Access. Developed and implemented a number of weekly and monthly statistical reports for both senior management and consumers (i.e. tube passengers). KEY ACHIEVEMENTS: Successfully managed a large team of surveyors, ensuring their presence on every station in the London Underground network (circa 250 stations) for a minimum of 15 minutes at least twice each day during the working week. Achieved a significant improvement in real time information for travellers, including the implementation of Travel Information and Update boards at every station and regular PA announcements by station staff. Assisted in the development and publication of a monthly Quality Service Information Analysis report. This report was used to assess Station Supervisor performance and bonuses and became one of the company's 'Top 5 Priorities'. Show less

Health and Safety Information Analyst

• Feb 2002 - Jan 2003

Employed to review historic health and safety reports, identifying any risks or penetrative works and archiving relevant works with an executive summary for future reference. Employed to review historic health and safety reports, identifying any risks or penetrative works and archiving relevant works with an executive summary for future reference.

Tele Sales

• Sep 2001 - Jan 2002

Worked as a tele-sales operative, selling places (attendance) on an IT Security Conference, held in Prague, December 2001. The role required me to engage with and sell the conference places to German speaking Senior IT Heads and Directors of major industries throughout Central and Eastern Europe. Worked as a tele-sales operative, selling places (attendance) on an IT Security Conference, held in Prague, December 2001. The role required me to engage with and sell the conference places to German speaking Senior IT Heads and Directors of major industries throughout Central and Eastern Europe.

CAMP MANAGER/RIVER GUIDE

• Jan 1999 - Jul 2001

Based on the Orange River (border between South Africa & Namibia), managed all operational and logistical requirements involved in running 4 and 6 day river trips for up to 1,000 guests at a time. Managed a team of camp staff and river guides ensuring excellent standards of performance, customer service and team work at all times. Ensured health and safety procedures were adhered to at all times, allowing guests to enjoy a safe and fun adventure experience. Co-ordinated all stock control relating to catering, bar service and equipment supplies. Show less

REGIONAL BRANCH MANAGER

• Mar 1998 - Dec 1998

Managed a media distribution group office of circa 20 staff, dealing with all aspects of staff performance, recruitment, wage negotiations, disciplinary procedures, etc. Responsible for all administrative and financial management aspects of the office including providing monthly reports to directors, debtor control, customer relations and fleet maintenance. Responsible for re-organising the sales target areas, directly leading to a 35% increase in annual turnover for the branch. Managed a media distribution group office of circa 20 staff, dealing with all aspects of staff performance, recruitment, wage negotiations, disciplinary procedures, etc. Responsible for all administrative and financial management aspects of the office including providing monthly reports to directors, debtor control, customer relations and fleet maintenance. Responsible for re-organising the sales target areas, directly leading to a 35% increase in annual turnover for the branch.

DEPARTMENT MANAGER

• Jan 1997 - Feb 1998

Managing a cycle workshop, including a team of Mechanics Representing the company and negotiating new contracts at international trade shows Handling all aspects of merchandising, stock control and advertising Achieving significant results including reducing stock losses by 85% and doubling departmental turnover after introducing new product lines Managing a cycle workshop, including a team of Mechanics Representing the company and negotiating new contracts at international trade shows Handling all aspects of merchandising, stock control and advertising Achieving significant results including reducing stock losses by 85% and doubling departmental turnover after introducing new product lines

TRAINEE LODGE MANAGER

• Jan 1996 - Dec 1996

Namibia Undertaking an operational management role, dealing with guest bookings, customer service, quality control, accommodation, catering, purchasing and stock control Namibia Undertaking an operational management role, dealing with guest bookings, customer service, quality control, accommodation, catering, purchasing and stock control

DEPARTMENT MANAGER

• Jan 1995 - Jan 1996

Cycles Wholesale Managing a cycle workshop, including a team of Mechanics Representing the company and negotiating new contracts at international trade shows Handling all aspects of merchandising, stock control and advertising Achieving significant results including reducing stock losses by 85% and doubling departmental turnover after introducing new product lines Cycles Wholesale Managing a cycle workshop, including a team of Mechanics Representing the company and negotiating new contracts at international trade shows Handling all aspects of merchandising, stock control and advertising Achieving significant results including reducing stock losses by 85% and doubling departmental turnover after introducing new product lines