Bivash Nath

Team Lead Manager at INGENIOUS GLOBAL SOLUTIONS LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Ahmedabad, Gujarat, India, IN

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Experience

    • United States
    • 1 - 100 Employee
    • Team Lead Manager
      • Sep 2017 - Present

      - Developed and implemented training plans to ensure team members had the necessary skills to achieve their goals. - Monitored team performance, identified areas of improvement, and provided feedback and coaching. - Conducted regular performance reviews to assess individual team member progress. - Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions. - Collaborated with other departments to ensure alignment of goals across teams. - Maintained a positive work environment that promoted collaboration between team members. Show less

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Associate
      • Apr 2016 - Aug 2017

      - Answered customer inquiries and provided accurate information regarding products and services. - Provided excellent customer service to resolve customer complaints in a timely manner. - Gathered customer feedback through surveys and used the data to improve customer service. - Resolved complex problems by working with other departments to provide solutions that meet customer needs. - Identified areas of improvement in customer service processes and suggested changes accordingly. - Developed strong relationships with customers by providing personalized assistance and support. Show less

Education

  • Pailan College Of Management and Technology
    Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
    2012 - 2015
  • All Saints Diocesan Higher Secondary School, Shillong
    High School Diploma, Business/Commerce, General
    2010 - 2012

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