Bishal Gajurel

IT Support Specialist at Human Pixel Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Lalitpur District, Nepal, NP

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Credentials

  • Cisco Certified Network Professional (CCNP)
    Udemy
  • Google IT Support Professional
    Coursera

Experience

  • Human Pixel Pty Ltd
    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • IT Support Specialist
      • Dec 2017 - Present

      👉Install and configure software and computer systems. 👉Manage effectively the resolution of support issues that are reported in an efficient manner. 👉Responsible for network management, software development, and database administration 👉Define software, hardware, and network requirement 👉Identify and resolve project issues 👉Prepare project status reports. 👉Troubleshoot and resolve issues with software or hardware. 👉Install and configure software and computer systems. 👉Manage effectively the resolution of support issues that are reported in an efficient manner. 👉Responsible for network management, software development, and database administration 👉Define software, hardware, and network requirement 👉Identify and resolve project issues 👉Prepare project status reports. 👉Troubleshoot and resolve issues with software or hardware.

  • Uplers
    • India
    • Software Development
    • 700 & Above Employee
    • IT Support Officer
      • Jul 2015 - Sep 2017

      👉Installing and configuring computer hardware, software, systems, networks, printers, and scanners 👉Monitoring and maintaining computer systems and networks 👉Responding in a timely manner to service issues and requests 👉Providing technical support across the company (this may be in person or over the phone) 👉Setting up accounts for new users 👉Repairing and replacing equipment as necessary 👉Installing and configuring computer hardware, software, systems, networks, printers, and scanners 👉Monitoring and maintaining computer systems and networks 👉Responding in a timely manner to service issues and requests 👉Providing technical support across the company (this may be in person or over the phone) 👉Setting up accounts for new users 👉Repairing and replacing equipment as necessary

  • Reliable Computers
    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Intern
      • 2014 - 2015

      👉Support the IT team in maintaining hardware, software, and other systems. 👉Assist with troubleshooting issues and provide technical support. 👉Organize and maintain IT resources. 👉Lend IT support in areas such as cybersecurity, programming, analytics, and data center management. 👉Support the IT team in maintaining hardware, software, and other systems. 👉Assist with troubleshooting issues and provide technical support. 👉Organize and maintain IT resources. 👉Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.

Education

  • Charles Sturt University
    Master's degree, Information Technology
    2016 - 2017
  • ACME College Of Engineering
    Bachelor's degree, Computer Engineering
    2008 - 2013
  • Universal Academy
    High School, Computer Science
    2006 - 2008

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