Experience

Visma | plandisc

• Denmark
• Software Development
• 1 - 100 Employee

• Customer Experience Consultant

  • Apr 2022 - Present

• Digital Marketing Specialist

  • Sep 2021 - Mar 2022



Volkswagen D'Ieteren Finance

• Belgium
• Financial Services
• 100 - 200 Employee

• Marketing Project Manager

  • Feb 2019 - Jul 2021

  - In charge of the online presence and content integration of Volkswagen D’Ieteren Finance- SPOC for digital marketing projects for Belgium in cooperation with headquarters in Germany- Responsible for the coordination and development of digital marketing assets, websites and platforms- Aligning and ensuring day to day communication with internal and external stakeholders, including agencies, Marketing Manager, Marketing and Sales colleagues and IT department- Prepare and coordinate CRM campaigns, like customer e-mails and e-news letters- Prepare and organise online events for clients and leads- Responsible for optimizing the omnichannel customer journey in order to reach KPI’s- Market research: prepare surveys and coordinate fieldwork

• CRM & Digital Officer

  • Jun 2017 - Jan 2019

  - Responsible for content integration in digital marketing campaigns and assets, including paid display and social media campaigns - Day to day content management and maintenance of digital marketing assets- Coordination and optimization of website conversions, search engine optimization and advertising- Support CRM Supervisor in the coordination of CRM campaigns



Bringme

• Belgium
• Information Technology & Services
• 1 - 100 Employee

• Business Development Manager

  • Apr 2016 - Apr 2017

  - In charge of the development and coordination of strategic projects Main realisation: Handsfree Shopping at Gent, Belgium- Approaching potential partners for collaborations in new business domains - In charge of the development and coordination of strategic projects Main realisation: Handsfree Shopping at Gent, Belgium- Approaching potential partners for collaborations in new business domains



Just Software

• IT Services and IT Consulting
• 1 - 100 Employee

• Sales & Marketing Assistant

  • Nov 2013 - Apr 2016

  - In charge of the creation and execution of marketing plans, including setting up marketing initiatives, website maintenance, content creation for websites and social media, search engine optimization and advertising, Google Analytics, CRM campaigns and organizing webinars, workshops and other events- Sales support for account managers, including preparing offers and lead follow up - In charge of the creation and execution of marketing plans, including setting up marketing initiatives, website maintenance, content creation for websites and social media, search engine optimization and advertising, Google Analytics, CRM campaigns and organizing webinars, workshops and other events- Sales support for account managers, including preparing offers and lead follow up



iVOX

• Belgium
• Market Research
• 1 - 100 Employee

• Account Manager - panel

  • Jan 2011 - Oct 2013

  - Responsible for the sales of online marketing research projects- Maintain customer relationships

• Pricing Specialist

  • Oct 2009 - Jan 2011



Indigov

• Junior Researcher

  • Oct 2009 - Jan 2010



Coventry University

• United Kingdom
• Higher Education
• 700 & Above Employee

• MA Student Advertising & Marketing

  • Sep 2008 - Sep 2009

  Master course in Advertising and Marketing Master course in Advertising and Marketing



iVOX

• Belgium
• Market Research
• 1 - 100 Employee

• Junior Project Manager

  • Sep 2008 - Jan 2009



3M

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Marketing assistant

  • Feb 2008 - Sep 2008

  - Development of market research projects with an external agency - Analysis and implementation of market research results in strategic communication plans- Create promotion initiatives and campaigns - Development of market research projects with an external agency - Analysis and implementation of market research results in strategic communication plans- Create promotion initiatives and campaigns



VVL BBDO

• Internship strategic department

  • Mar 2007 - Jul 2007