Birat Rijal

Customer Service Representative at Flannerys
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Contact Information
us****@****om
(386) 825-5501
Location
Lane Cove North, New South Wales, Australia, AU

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Bio

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Experience

    • Australia
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Apr 2020 - Present

      Demonstrated extensive knowledge of products, ensuring effective assistance to customers in their product selection. Supported inventory management, monitored stock levels, performed product ordering, and coordinated with suppliers to maintain adequate product availability. Ensured the cleanliness and organization of the store, including product layout and display, to create an inviting and visually appealing shopping environment. Demonstrated extensive knowledge of products, ensuring effective assistance to customers in their product selection. Supported inventory management, monitored stock levels, performed product ordering, and coordinated with suppliers to maintain adequate product availability. Ensured the cleanliness and organization of the store, including product layout and display, to create an inviting and visually appealing shopping environment.

    • South Africa
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Apr 2020 - Jun 2021

      Ensured customer utmost satisfaction by promptly addressing inquiries, concerns, and issues. Executed critical responsibilities such as conducting comprehensive gap scans, meticulously replenishing inventory, and skillfully curating promotional bays for weekly deals. Ensured customer utmost satisfaction by promptly addressing inquiries, concerns, and issues. Executed critical responsibilities such as conducting comprehensive gap scans, meticulously replenishing inventory, and skillfully curating promotional bays for weekly deals.

    • Australia
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2018 - May 2020

      Effectively engaged with customers, ensuring their satisfaction by promptly addressing inquiries, concerns, and issues. Effectively engaged with customers, ensuring their satisfaction by promptly addressing inquiries, concerns, and issues.

    • Nepal
    • Airlines and Aviation
    • 100 - 200 Employee
    • Customer Service Assistant
      • Feb 2016 - Feb 2018

      Significant aspect of role involved interacting with customers, which served as a catalyst for honing my communication skills. Customer service agent has been instrumental in bolstering my communication skills, enhancing my confidence, and enabling me to engage with people more freely. Significant aspect of role involved interacting with customers, which served as a catalyst for honing my communication skills. Customer service agent has been instrumental in bolstering my communication skills, enhancing my confidence, and enabling me to engage with people more freely.

Education

  • QIBA
    The ACS Professional Year Program - ICT, Information Technology
    2023 -
  • Academy of Interactive Technology (Coder Academy)
    Undergraduate Certificate in Data Analysis, Data Analytics
    2021 - 2022
  • Victoria University
    Master of Applied Information Technology, Information Technology
    2018 - 2020
  • King's College, Nepal
    Bachelor's degree, Business Administration and Management, General
    2012 - 2016

Community

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