Experience

Nepal Clearing House Limited (NCHL)

• Nepal
• Financial Services
• 1 - 100 Employee

• Incharge - Payment Systems (Digital Channels, Services & Integrations)

  • Jan 2020 - Present

  1. NPI (National Payment Interface) Integrations with different wallets, remittance, insurance, ERPs, BFIs, etc. 2. connectRTGS integrations with BFIs. 3. connectIPS gateway integrations. 4. corporatePAY support to BFIs and corporate companies. 5. Service Integrations. 6. Testing and deployment. 7. System monitoring. 8. Server administration. 9. Daily support to end users, merchant, developers and BFIs. 1. NPI (National Payment Interface) Integrations with different wallets, remittance, insurance, ERPs, BFIs, etc. 2. connectRTGS integrations with BFIs. 3. connectIPS gateway integrations. 4. corporatePAY support to BFIs and corporate companies. 5. Service Integrations. 6. Testing and deployment. 7. System monitoring. 8. Server administration. 9. Daily support to end users, merchant, developers and BFIs.



Whale Cloud

• China
• IT Services and IT Consulting
• 300 - 400 Employee

• IT Engineer

  • Feb 2019 - Nov 2019

  1. Provided core telecommunication system support to Ncell Pvt. Ltd. 2. Handled customer complaints and provided technical assistance to Ncell CRT (Complaint resolution team) Team. 3. Provided support to Zsmart system's different modules to Ncell Pvt. Ltd. 4. Modules covered: CRM, Mediation, Settlement, Web Self-care, USSD, IVR, ZMC. 5. Solving TTs raised on SDM (Service desk management) and JIRA as well as email handling. 6. Involved from the system's deployment to UAT testing and E2E Testing where, the overall functionalities of the system's modules were tested based on a number of test cases. Show less



Silver Lining Pvt Ltd

• Nepal
• Information Technology & Services
• 1 - 100 Employee

• Data Center Support Executive

  • Oct 2016 - Jun 2018

  1. Data center monitoring. 2. Creation & management of Virtual machines on both private and public cloud environment. 3. Customer support via email and telephone. 4. Provided L1 Network support. 5. Familiarity with Vmware and Openstack hypervisors. 6. Handling day-to-day NOC (Network Operations Center) activities. 1. Data center monitoring. 2. Creation & management of Virtual machines on both private and public cloud environment. 3. Customer support via email and telephone. 4. Provided L1 Network support. 5. Familiarity with Vmware and Openstack hypervisors. 6. Handling day-to-day NOC (Network Operations Center) activities.



Rastriya Banijya Bank

• Banking
• 300 - 400 Employee

• Intern

  • Sep 2015 - Dec 2015

  Did an internship in the IT department of Rastriya Banijya Bank for 3 months. Did an internship in the IT department of Rastriya Banijya Bank for 3 months.