Bipninder Singh
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Bio
Michael Tai
Bipninder was a key member of the Partner Services team as he displayed strong technical knowledge and solid project management skills. He was always dependable, organized, and willing to take on a challenging project. His ability to extract accurate performance metrics and business analytics from our tools and business processes enabled the team to make sound business decisions. Without his participation on critical aspects of the project, we would not have been successful. I would recommend Bipninder for any team or organization.
David Cline
Bipninder was a key part of a Lean Six Sigma project AT&T and Nortel co-sponsored - to improve our Remote Clear efforts. His analytical skills are excellent - and is clearly able to offer us insight to interpret the data in very meaningful ways. Bipninder is a great resource to have on your team!
Michael Tai
Bipninder was a key member of the Partner Services team as he displayed strong technical knowledge and solid project management skills. He was always dependable, organized, and willing to take on a challenging project. His ability to extract accurate performance metrics and business analytics from our tools and business processes enabled the team to make sound business decisions. Without his participation on critical aspects of the project, we would not have been successful. I would recommend Bipninder for any team or organization.
David Cline
Bipninder was a key part of a Lean Six Sigma project AT&T and Nortel co-sponsored - to improve our Remote Clear efforts. His analytical skills are excellent - and is clearly able to offer us insight to interpret the data in very meaningful ways. Bipninder is a great resource to have on your team!
Michael Tai
Bipninder was a key member of the Partner Services team as he displayed strong technical knowledge and solid project management skills. He was always dependable, organized, and willing to take on a challenging project. His ability to extract accurate performance metrics and business analytics from our tools and business processes enabled the team to make sound business decisions. Without his participation on critical aspects of the project, we would not have been successful. I would recommend Bipninder for any team or organization.
David Cline
Bipninder was a key part of a Lean Six Sigma project AT&T and Nortel co-sponsored - to improve our Remote Clear efforts. His analytical skills are excellent - and is clearly able to offer us insight to interpret the data in very meaningful ways. Bipninder is a great resource to have on your team!
Michael Tai
Bipninder was a key member of the Partner Services team as he displayed strong technical knowledge and solid project management skills. He was always dependable, organized, and willing to take on a challenging project. His ability to extract accurate performance metrics and business analytics from our tools and business processes enabled the team to make sound business decisions. Without his participation on critical aspects of the project, we would not have been successful. I would recommend Bipninder for any team or organization.
David Cline
Bipninder was a key part of a Lean Six Sigma project AT&T and Nortel co-sponsored - to improve our Remote Clear efforts. His analytical skills are excellent - and is clearly able to offer us insight to interpret the data in very meaningful ways. Bipninder is a great resource to have on your team!
Experience
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Gong
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United States
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Software Development
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700 & Above Employee
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Let's Unlock Reality
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Jan 2022 - Present
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VIAVI Solutions
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United States
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Telecommunications
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700 & Above Employee
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Senior Manager-Global Programs and Channel Operations
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Apr 2016 - Jan 2022
Skilled in Channel Management and Go-To Market Models (Tier1, Tier2, Rental, Agents/Reps etc) Managed design, process, and operationalization of Partner programs like MDF, Rebates, Deal Registration, Partner Acceleration Funds for Viavi flagship partner program (Velocity) for each Go To Market (GTM) Model and Implemented Dynamics as Partner Portal (PRM) Implemented Learning Management System (NetExam) and course assignment and tracking structure for Partners globally. Working on Expert program design and implementation. Conceptualized and Developed one-stop shop in OBIEE Reporting architecture for Partner Operational Bowlers, Metrics, and Scorecard Managed transition from SFDC to MS Dynamics platform Managing Vertical Market Segmentation (VMS) at corporate level Leading a global team of program and business analysts Developed program reporting infrastructure in MS Dynamics and Oracle Reporting layer (OBIEE) Show less
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Ciena
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United States
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Telecommunications
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700 & Above Employee
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Senior Manager, Channel Sales
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Oct 2014 - Mar 2016
Install BizConnect Program Infrastructure and Operating Rhythm Operationalized the MDF program and developed the tracking methodology Developed strategy and implemented Rebate program for leading Diamond and Platinum partners. Monthly and Quarterly reporting reports developed to support the program. Developed the Deal Registration module in SFDC and created reports for tracking regionally and by products. Shortlisted Impartner as a PRM vendor solution. Identified key stakeholders in Channel program and gathered requirements for BizConnect (Channel) program. Collaborating across various Organizations (Finance, Operations, Sales, Supply Chain, Training, etc..) and the vendor to understand data/process flows. Outlined current and future tool inventory, identified current process flows and defined updated back-end processes in collaboration with IT, Impartner and other organizations. Reporting Infrastructure: Installed SQL server with IT help and guidelines to streamline the data flow from myriad sources and created table structure to ensure data synchronization. Implemented Tableau as reporting layer for standard, routine but customizable Operating rhythm (Pipeline, Bookings, Revenue, Forecast, MDF, Training etc.) Developed several User entry forms (VB and VBA) (Business Plan template, Services Tracker) to ensure standard data entry and aggregating data for meaningful metrics Show less
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Citrix
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United States
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Software Development
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700 & Above Employee
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Manager - Customer Segmentation
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Jan 2013 - Sep 2014
Analytics pertaining to Customer Segmentation, Route to Market, Channel and Customer performance, Cross Sell and Upsell, Industry and Verticals, Installed Product and foot print analysis,Global forecasting, Pipeline and Bookings
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Sr. Business Metrics Analyst
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May 2010 - Dec 2012
New job, New Adventure, Working on Automation of Sales and Services data/metrics in SQL 2005 and Sharepoint Environment.
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Nortel Networks
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Telecommunications
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700 & Above Employee
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Project Lead - Performance Analyst
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Sep 2007 - May 2010
Project Leader for scoping, scheduling and creating streamlined pricing process architecture globally for all product lines. Project Manager for analytical price benchmarking tool to provide a single user interface, executive and competitor pricing, price-volume mix, price-product mix, segmentation and tier discount trending and price erosion analysis and solution recommendationsWorking on Lean Six Sigma Projects as a Green Belt (DMAIC and PMCS).
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Analyst - Enterprise Partner Services
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Feb 2006 - Sep 2007
Position handles creating and delivering Partner Services and tracking the Cost and Revenue targets. Presented business review to Sr. management to seek service development resourcesWorking as Green Belt (DMAIC and PMCS) SME on Black Belt projects.
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Reporting and Metrics Analyst
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Feb 2004 - Feb 2006
Perfomance and Cost Analysis for the Global Technical Support Services
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Education
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2005 - 2007
Florida International University
Master of Science, Telecommunications (Networking and Policy) -
1999 - 2000
University of Miami Herbert Business School
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1995 - 1997
Kurukshetra University
MBA, International Business -
Panjab University
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