Experience

DCDC Kidney Care

• India
• Hospitals and Health Care
• 200 - 300 Employee

• Center Manager

  • Jun 2017 - Present



NephroPlus

• India
• Hospitals and Health Care
• 500 - 600 Employee

• Center Manager

  • May 2016 - May 2017

  • Should be able to independently handle the overall Administration of the Dialysis Center • Taking care of staff & inventory management. • Handling Guest Scheduling, Billing, cash, patient care. • Supervision of all the departments for its effective functioning. • Develop and support the diagnostic services and make them center of excellence • Taking of inventory management and monitoring • Looking after the Front Office, Housekeeping. • Implement procedural and policy changes to improve operational efficiency. • prepare operational reports and schedules to ensure efficiency • co-ordinate schedules, appointments and bookings • monitor and maintain office supplies inventory • handle customer inquiries and complaints • manage internal staff relations and maintain a safe and secure working environment • schedule patient appointments, maintain and manage patient records • prepare and distribute billing statements, prepare claims for insurance. Show less



Bbraun Medical India Pvt Ltd

• Bhagalpur Area, India

• Executive Administrative Assistant Office Manager

  • Jan 2015 - Apr 2016

  • Directs internal operations to achieve budgeted results and other financial criteria, and to preserve the capital funds invested in the enterprise. • Participates in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives. Recommends their adoption to the Chief Executive Officer. • Directs the development and installation of procedures and controls, to promote communication and adequate information flow, and thereby solidify management control and direction of the enterprise. • Develops and establishes operating policies consistent with the CEO’s broad policies and objectives and insures their adequate execution. Appraises and evaluates the results of overall operations regularly and systematically, and reports these results to the CEO • Insures that all activities and operations are performed in compliance with local, state, and federal regulations and laws governing business operations. • Develops and maintains a sound plan of organization. Establishes policies to insure adequate management development and to provide for capable management succession for those functions/business units falling under his/her responsibility. • Directs the development and establishment of adequate and equitable personnel policies throughout the organization, including compensation policies and employee benefit plans. Insures that the interests and welfare of employees as individuals are preserved and protected Show less



Tata Motors

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Tata Delight Manager

  • Jan 2013 - Dec 2014

   Handling of operational Issues of TATA MOTORS LTD & TMF under the banner of VAPL.  Handling of Online Billing System & Booking System like SAGE RSPM & INSURANCE and Bank Payment and making Sale Invoice and Tax Invoice.  Provide guidance to staff in resolving operational issues and problems.  Ensure resource assignment, work allocation, training development and performance assessments are completed in timely manner.  Provide excellent customer service in order to build and maintain strong relationship with customers.  Conduct regular meetings with staffs to discuss about operational updates, ideas and issues.  Ensure customer complaints are handled and resolved accurately and quickly.  Develop and implement plans to improve operational effectiveness and efficiency. Set operational goals to meet or exceed performance Show less