Bipashna Gurung

Service help desk agent at LSI World
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Contact Information
us****@****om
(386) 825-5501
Location
Delhi, India, IN

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Experience

    • Canada
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Service help desk agent
      • Feb 2021 - Present

      • Help manage current customer accounts. • Deal with a high volume of inbound and outbound phone calls. • Maintain relationships with carriers and customers. • Provide exceptional customer service to customers and carriers. • Solve customer and carrier problems and help resolve issues. • Provide shipment quotes for customers and set up shipments as required by customers. • Help manage current customer accounts. • Deal with a high volume of inbound and outbound phone calls. • Maintain relationships with carriers and customers. • Provide exceptional customer service to customers and carriers. • Solve customer and carrier problems and help resolve issues. • Provide shipment quotes for customers and set up shipments as required by customers.

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Guest Services Specialist
      • Jun 2019 - Mar 2020

      worked as a guest relations executive have proper experience in customer management and excellent customer service

    • Guest Services Specialist
      • Jun 2019 - Mar 2020

Education

  • Good Shepherd college of Education
    Diploma of Education, Hotel, Motel, and Restaurant Management
    2017 - 2018
  • Glenhill Public School
    ISC, arts
    2014 - 2015

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