Bipashna Gurung
Service help desk agent at LSI World- Claim this Profile
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Bio
Experience
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LSI World
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Canada
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Service help desk agent
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Feb 2021 - Present
• Help manage current customer accounts. • Deal with a high volume of inbound and outbound phone calls. • Maintain relationships with carriers and customers. • Provide exceptional customer service to customers and carriers. • Solve customer and carrier problems and help resolve issues. • Provide shipment quotes for customers and set up shipments as required by customers. • Help manage current customer accounts. • Deal with a high volume of inbound and outbound phone calls. • Maintain relationships with carriers and customers. • Provide exceptional customer service to customers and carriers. • Solve customer and carrier problems and help resolve issues. • Provide shipment quotes for customers and set up shipments as required by customers.
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Hyatt Regency Gurgaon
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India
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Guest Services Specialist
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Jun 2019 - Mar 2020
worked as a guest relations executive have proper experience in customer management and excellent customer service
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Guest Services Specialist
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Jun 2019 - Mar 2020
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Education
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Good Shepherd college of Education
Diploma of Education, Hotel, Motel, and Restaurant Management -
Glenhill Public School
ISC, arts