Ernest Brice BIONGOLO MPEGNA

IT Support Consultant / Visual Editor at Africa Green Magazine Officielle
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Contact Information
us****@****om
(386) 825-5501
Location
Yaounde, Centre, Cameroon, CM

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Experience

    • Senegal
    • Writing and Editing
    • 1 - 100 Employee
    • IT Support Consultant / Visual Editor
      • Oct 2021 - Present

      Media coverage of the projects of : APELCA, PROMOTE Power Africa off GRID

    • Consultant Webmaster
      • Oct 2021 - Present

      • Responsible for the maintenance and integration of information in the website.• Development of the video editing strategy• Organisation and management of teams: two (02) people under my responsibility,• Training on video editing techniques with Camtésia Studio and Adobe Premiere Pro,• Monitoring with TeamViewer in consultation,• Field trip with the teams and collection of data from the magazine,• Community management

    • Technology, Information and Internet
    • 1 - 100 Employee
    • IT Technical Director
      • Jun 2021 - Oct 2022

      ITEK Solutions is a global IT agency created in 2021 by engineers and experts in several areas of IT. ITEK Solutions has set itself the mission of taking charge of all your IT-related needs and issues. ITEK Solutions supports individuals, public figures and companies in: - Website design and implementation, - Web & Mobile Application Development, - Graphic and Web Design, - SEO Optimization, - Webmarketing & Community Management, - Networks & security, - Maintenance of IT systems. A team of young people doped with creativity and innovation from leading schools in Cameroon and each with enough professional experience to carry out each of your projects to perfection. Complementary, passionate, ambitious and over-motivated talents who are reinvented every day for your increasingly daring projects. Show less

    • IT Service Management Consultant
      • Dec 2021 - Feb 2022

      • Creation of an intranet network and computer park; • Supervision of the continuity of service of the computer and telecommunications networks; • Coordinator of security activities; • Responsible for the maintenance and integration of information in the website; • Responsible for the design of the website; • Creating and modifying support documentation for error logging and troubleshooting advice; • Maintaining effective communication with other technical staff; • Anticipate failures and propose solutions for improvement; • Ensures innovation of IT products; • Management of KPIs with annual overview; • Installation of operating and application software (Windows XP, 7, 8, Windows Server and Linux, Norton, Avast, Kaspersky); • Analysis of the existing technological equipment; • Accompanying employees in the migration of technologies, via training, live workshops or E-learning, Zoom, Google meet, skype. ; • Management of the project progress, respecting deadlines and specifications, and remedying technical deficiencies; • Refreshing the Test & Train environments to support new developments or system improvements; Show less

    • Morocco
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • call center
      • Feb 2019 - May 2021

      I was Technical Teleconsultant with the product Hybrid Fiber (Fiber To the Building) of (SFR) IT Equipment Maintenance Agent. the tasks at INTELCIA consisted of receiving the customer with courtesy from his call then with ampatie, I took the requests into account and thus while excusing myself, I analyzed the request; if it was my responsibility, I was dealing with the tools that had been given to me to help with the resolution (FAST, DIAG, Cerbere, SIGMA, POSS, NEOCAV and many others) and if it was not of my perimeter, I transmitted to whom it may concern while announcing myself to the concerned person by explaining the request to my colleague so that the client does not have to repeat himself. When the request was within my scope I used the right tool to resolve the request and then with an apology, I took leave with the client. Show less

    • Assistant TRAINER and Assistant Web Designer
      • Jun 2017 - Oct 2017

      Part-time trainer for contergent 2015 in the field of IT, more precisely in general IT, network, computer maintenance at the hardware and software level. Assistant to the IS Transmission Maintenance cell (BATRANS) to B2B3 cell Creation of the transmission battalion personnel database One-off troubleshooting of BTRANS desktops and laptops (Transmission Battalion) Network maintenance Part-time trainer for contergent 2015 in the field of IT, more precisely in general IT, network, computer maintenance at the hardware and software level. Assistant to the IS Transmission Maintenance cell (BATRANS) to B2B3 cell Creation of the transmission battalion personnel database One-off troubleshooting of BTRANS desktops and laptops (Transmission Battalion) Network maintenance

    • 1 - 100 Employee
    • Assistant administrateur réseau
      • Mar 2016 - Jun 2016

    • Assistant Network Administrator
      • Mar 2016 - Jun 2016

      Assistant Network Administrator of the structure for the Douala cell, I participated in the design and implementation of a computer network as well as the installation of its various computer equipment (Computer, Printer, bay, SWITCH, Goulote Router and IP Phone and installation of Operating Systems and Antivirus) of the company GMC BONAMOUSSADI in Douala Cameroon.Likewise, the occasional desktop and laptop troubleshooting at the After-Sales Service was my daily life at Miracle Informatique after the GMC project Market. Show less

    • computer network engineer
      • Feb 2014 - Oct 2014

      Computer troubleshooting, updates and monitoring Technical support in other cells as needed maintenance of the computer network. Computer troubleshooting, updates and monitoring Technical support in other cells as needed maintenance of the computer network.

  • Yeta Services
    • Yaounde, Cameroon
    • Administrative support assistant
      • Jun 2009 - Aug 2009

      My primary function was to make sure that the mail was correctly routed to whom it may concern, certain tasks such as the seizure and archiving of the mail was attributed to me there at periods My primary function was to make sure that the mail was correctly routed to whom it may concern, certain tasks such as the seizure and archiving of the mail was attributed to me there at periods

Education

  • University institute of the GUINEA OF GULF
    Professional Master Degree, Information Security and Communication System
    2017 - 2018
  • University institute of the GUINEA OF GULF
    Professional Master Degree, Information Security of Communication Systems
    2016 - 2017
  • Institut Supérieur de Management Douala Cameroun
    Licence professionnelle, Réseau Multimédia
    2015 - 2016
  • Institut Supérieur MATAMFEN (ISMAT)
    Brevet de technicien supérieur (BTS), Maintenance de Systèmes Informatique (MSI)
    2013 - 2015
  • ISEIG Cameroun
    Baccalauréat général, Philosophique option Espagnol (BACC A4) Espagnol
    2012 - 2013

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