Instruction Specialist

• Jul 2023 - Present

Company Owner

• Apr 2016 - Present

Levelz Creative Space can help you earn extra income by teaching you to create customizable crafts . Levelz Creative Space can help you earn extra income by teaching you to create customizable crafts .

Teacher

• Aug 2022 - May 2023

Teacher

• Aug 2019 - Aug 2022

CTE Teacher

• Mar 2018 - May 2019

Provide students with appropriate learning activities and experiences to help them fulfill their potential for intellectual, emotional, physical and social growth. Enable students to develop competencies and skills to function successfully in society. Business Professionals of America Co-Sponsor Sophomore Class Council Lead Sponsor Provide students with appropriate learning activities and experiences to help them fulfill their potential for intellectual, emotional, physical and social growth. Enable students to develop competencies and skills to function successfully in society. Business Professionals of America Co-Sponsor Sophomore Class Council Lead Sponsor

Retail Sales Consultant

• Nov 2015 - Mar 2018

Develop and attain customer experience and sales objectives for store Sell all products and services offered Meet all sales objectives Maintain strong knowledge of all products and of competitive offers while being able to provide critical market feedback to the Store Manager Ensure an extraordinary customer experience during every interaction Develop and attain customer experience and sales objectives for store Sell all products and services offered Meet all sales objectives Maintain strong knowledge of all products and of competitive offers while being able to provide critical market feedback to the Store Manager Ensure an extraordinary customer experience during every interaction

Customer Service Specialist

• Aug 2014 - Nov 2015

As a customer service specialist I handled inbound customer calls while using a computer terminal, researching and resolving billing inquiries, explaining products and services, and troubleshooting service and equipment questions. Work across the organization to help resolve customer satisfaction issues as needed. Engage Sales, Service Support, and when necessary, the Management team to resolve customer grievances or incidents that require further investigation. As a customer service specialist I handled inbound customer calls while using a computer terminal, researching and resolving billing inquiries, explaining products and services, and troubleshooting service and equipment questions. Work across the organization to help resolve customer satisfaction issues as needed. Engage Sales, Service Support, and when necessary, the Management team to resolve customer grievances or incidents that require further investigation.

Assistant Manager

• Aug 2012 - Jan 2014

Provide managerial, operational, and financial support to the Store Manager Drive and maximize store sales, control and minimize shrink, and control payroll within budget to achieve store goals Execute company directives for merchandise placement, visual displays, and signage as well as maintain company standards for cleanliness and organization within a store Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment Demonstrate exceptional customer service Support the Store Manager in driving associates to execute their job duties, provide exceptional customer service, and offer positive resolutions to challenges and complaints from customers Achieve accuracy in executing markdowns, shipping, receiving, and cash control Help recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met Participate in the performance counseling of associates Complete all other duties as assigned Show less

Key Holder

• Sep 2011 - Aug 2012

As Key Holder I provided support to the management team by completion daily operational task including opening and closing the store.I also performed customer service duties supporting a selling environment and worked with the store manager to understand daily/weekly/monthly store priorities and assist assigning projects to Sales Associates. As Key Holder I provided support to the management team by completion daily operational task including opening and closing the store.I also performed customer service duties supporting a selling environment and worked with the store manager to understand daily/weekly/monthly store priorities and assist assigning projects to Sales Associates.