Binh Vu (Ryan) Tran
Field Researcher at IER Pty Ltd- Claim this Profile
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English Full professional proficiency
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Vietnamese Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Frank Mathmann, Ph.D.
Ryan took two of my classes at QUT. He is very a hard working and respectful student. I can strongly recommend him!
Frank Mathmann, Ph.D.
Ryan took two of my classes at QUT. He is very a hard working and respectful student. I can strongly recommend him!
Frank Mathmann, Ph.D.
Ryan took two of my classes at QUT. He is very a hard working and respectful student. I can strongly recommend him!
Frank Mathmann, Ph.D.
Ryan took two of my classes at QUT. He is very a hard working and respectful student. I can strongly recommend him!
Credentials
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Asian Young Leaders Convention 2012 Certificate
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Experience
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IER Pty Ltd
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Australia
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Market Research
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1 - 100 Employee
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Field Researcher
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Dec 2019 - Present
Working as a casual field researcher for one of the top market research companies in Australia, I am responsible for: - Conducting and recording face-to-face interviews with subjects - Collecting data appropriate to study objectives and recording detailed field logs - Contributing to optimize research procedure of the team and personal performance, resulting in continuous excess of target KPIs by 150% Working as a casual field researcher for one of the top market research companies in Australia, I am responsible for: - Conducting and recording face-to-face interviews with subjects - Collecting data appropriate to study objectives and recording detailed field logs - Contributing to optimize research procedure of the team and personal performance, resulting in continuous excess of target KPIs by 150%
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An Nam Consultancy Group
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Australia
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Legal Services
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Executive Assistant
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Nov 2020 - Apr 2021
- Assisted in formulating and implementing company strategies to increase revenue - Maintained relationship with business partners and clients - Optimized filing and database system to increase efficiency - Handled communication between executives and colleague - Assisted in formulating and implementing company strategies to increase revenue - Maintained relationship with business partners and clients - Optimized filing and database system to increase efficiency - Handled communication between executives and colleague
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Event Executive
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Dec 2016 - May 2017
SUMVILLA is a well-known cuisine and convention complex in Hanoi, Vietnam with its perfect location in front of West Lake and many different choices of space, suitable for all types of event, from family gatherings of 20 people to company year-end parties of 100 people and even weddings of around 800 people. Being an event executive, I: - Was able to successfully manage several meetings, incentives or weddings functions - Collaborated efficiently with Banquets Operations Manager to deliver cost-effective solutions while serving both the client's and complex's needs. - Sought new business opportunities through external sales calls, proposals, telesales, mail outs and other methods. - Utilized creative selling techniques to successfully maximize revenue and profit, achieve target KPIs in consecutive months. - Provided instinctive and personalized service to customers at all time to achieved the highest level of guest satisfaction and create repeat business. Show less
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Waiter
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Mar 2016 - Sep 2016
Hoi An-BBQ restaurant is a restaurant located ideally in the port of Ouchy - Quai Nautique with the panoramic view to Geneva Lake and tasty Vietnamese cuisine. The restaurant offers traditional dishes like the Tonkin soup "Pho" and barbecue or seafood. As a waiter of the service team, I was responsible for delivering excellent customer service and manage the needs of our clients while up-selling an achieving the team goals. Besides that, I was also in charge of communicating with customers and creating or remaining relationships with them. Through this period, I strongly improved my working and communication skills both as an individual and a team member. My organizational and problem-solving skills were also developed and sharpen. Show less
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Vatel Switzerland
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Switzerland
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Higher Education
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1 - 100 Employee
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Student in Practical weeks
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Feb 2014 - Jan 2016
Vatel Switzerland is an international school of hospitality and tourism management. It is located in the town of Martigny, in the heart of very touristic area Valais. Vatel Switzerland gives their students chances to practice professional hospitality skills at Hotel Vatel**** - the hotel of the school. Hotel Vatel is not only a place for students to practice but also the highest-standardized hotel in town, where they serves customers from around the world. As a student of Vatel Switzerland, during my study, I had several weeks to work in the hotel with different departments: F&B, Front Office, Housekeeping, Maintenance, etc. These weeks accommodated me to apply my theoretical knowledge into actual circumstances and enhance my professional skills as well as my language and communication, especially with French. Through these practical weeks, I had an overview of departments and employees inside a hotel with their responsibilities and duties. Show less
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Rotana Hotel Management Corporation PJSC
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United Arab Emirates
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Hospitality
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700 & Above Employee
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Room Division and F&B Trainee
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May 2015 - Aug 2015
Rotana Corporation is the largest Arabian hotel group, focuses on Middle East and Northern Africa area with over 70 properties in every major cities. Al Ain Rotana***** was one of the first properties, established in 1999. This hotel locates in Al Ain, the "Green City" of United Arab Emirates and only 160km from Abu Dhabi. The 242-room hotel provides customers with luxury services from "Art Deco" rooms to fine-dining F&B outlets or fitness and spa services. During my internship, I had opportunity to go through several departments from front of the house (Front Office, F&B, etc.) to back of the house (Marketing, Learning & Development, etc.). This led me to have an exact and adequate perspective of operational functions of a 5* hotel, especially in Arab countries. As I went through disparate divisions, I could understand a hotel both from the front and the back side. And as I worked in a multinational environment so I studied more about other cultures and how to adapt myself to that to maximize the productivity of work. Show less
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Le Pavillon Restaurant
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France
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Hospitality
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1 - 100 Employee
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F&B Trainee
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Jul 2014 - Oct 2014
Le Pavillon is a Swiss restaurant located on the lakeside of Geneva Lake with Swiss traditional food cooked by fresh ingredients from surrounding area. As an intern, I worked both in the kitchen (as a commis) and in the service area (as a waiter). With that opportunity, I discovered the basic operating procedures as well as the requirements and standards of a restaurant in Europe. Furthermore, infos about responsibilities and duties of those positions was also at into my knowledge. Le Pavillon is a Swiss restaurant located on the lakeside of Geneva Lake with Swiss traditional food cooked by fresh ingredients from surrounding area. As an intern, I worked both in the kitchen (as a commis) and in the service area (as a waiter). With that opportunity, I discovered the basic operating procedures as well as the requirements and standards of a restaurant in Europe. Furthermore, infos about responsibilities and duties of those positions was also at into my knowledge.
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Education
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2018 - 2020
QUT (Queensland University of Technology)
Master's degree, Marketing -
2014 - 2016
Vatel Switzerland
Bachelor's Degree, Hospitality Administration/Management -
2010 - 2013
Chu Van An National High School
High School
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