Food And Beverage Mentor

• Jan 2022 - Present

Co-Founder and Head of Strategy

• Oct 2021 - Present

Senior Operations Manager

• Mar 2022 - May 2023

Country Manager

• Jul 2020 - Feb 2022

https://yomie.vn/ • Oversee the entire Yomie’s operations in Vietnam. • Ensure that all aspects of a business operate smoothly, driving sales and profitability for Yomie. • Develop and implement marketing and business development plans and strategies to achieve assigned sales target. Implementing an effective brand strategy and ensuring consistency. • Establishes F&B business plan by surveying F&B demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates. • Meet F&B financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analysing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks. • Control purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analysing variances; taking corrective actions. • Maintain operations by preparing policies and standard operating procedures; implementing productivity, quality, and best in class patron-service standards; determining and implementing system improvements. • Responsible for importing of materials from franchise Chain into region. Source for local suppliers to provide better materials at lower costs. • Maintain professional and technical knowledge by tracking emerging trends in the F&B industry • Accomplish company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Maintain staff by recruiting, selecting, orienting and training employees. As well as counseling and disciplining employees; planning, monitoring and appraising job results • Perform any other ad-hoc duties as assigned Show less

General Manager Thai Cuisine Line

• Mar 2019 - May 2020

HT Group is A Group of mid- to high-end concept development in F&B and Lifestylehttps://www.htgroupvietnam.com/brands- To manage Thai Cuisine Line of HT Group Vietnam with two restaurant brands:+ TukTuk Thai Bistro + Anh Tukk Modern Thai Cuisine- To direct activities of all departments, Back-of-House, Front-of-House, Finance, Sales, Marketing, etc.- To assist CEO in formulating and administering organization policies.Regarding Operation and Management, performing the GM duties personally or through subordinate managers base on 5 pillars:- People – Recruitment, Training, Employees development & appraisal- Product – Food & Beverage, Restaurant appearance & ambiance, Quality, Consistency- Service – Guest services, Online customer services- Process – Policies, Manuals- Profit – Revenue, Cost control, P&L Show less

Executive Assistant to Group General Manager – All HT Group F&B brands

• Jan 2018 - Feb 2019

- Assisted in: Operation, Finance, Training, Marketing, Project and Business Development, with high-level executives at HT Group. - Was Project Manager of new restaurant concept development named “Mới Mới”- Handled incoming and outgoing communication between Group General Manager and all managers of HT Group.- Maintained complex filing systems and databases for HR Development, Group Policies, Operation, Internal Training and Project Management. - Prepared, previewed document for Group General Manager before issuance. - Oversaw other staff with effective performance reviews. Show less

Project Manager

• Jun 2018 - Dec 2018

- Researched & Analysed the Market Exploratory Deck for a new Modern Vietnam concept.- Invented the Master Plan and Execution Plan to build up the final concept.- Worked under General Manager and managed all aspects of the new-born concept: Construction, Operation, Marketing, Supplier, Architecture & Design, Branding, etc.

Project Manager

• Jan 2017 - Dec 2017

- Supported Brand General Manager on all aspects: Operation, Finance, Marketing, Project and Business Development. - 12/2017: In charge of managing the build-up and operating the 3rd TukTuk Store Branch Opening in District 2.

Business Development Manager – Project & Construction Department

• Apr 2015 - Mar 2016

Promoted to manager in one year.Job scope:- Managed 03 departments: Project, Construction and Maintenance.- Supported CEO/ GM in developing new chain stores, looking for potential sites for stores, dealing contracts with Landlords, planning and managing the project. - Coordinated and managed the process of new store openings and renovations.- Monitored all Landlord-Tenant affairs.- Coordinated the Strategic Partnership Development with Samsung, CGV Cinema, Standard Chartered Bank, Lotteria Vietnam, etc.- Supported Subway Vietnam – the affiliate company of Viet Café Trading. Show less

Project Officer

• Apr 2014 - Mar 2015

Research Analyst – Research & Consultancy Department

• Aug 2012 - Mar 2014

Savills Vietnam – Ho Chi Minh City, Vietnam The Best Real Estate Agency and The Best Property Consultancy from 2010 to 2020. Research Analyst – Research & Consultancy Department Job scope: - Involved in consulting process, including Specific Market Study (SMS), Conceptual Development Recommendation (CDR) and market survey of 15 mid-to-large scale projects for both local and foreign real estate developers/ advisory firms from Hong Kong, Japan, Korea and Singapore. - Wrote Quarterly Market Reports (QMRs) on HCMC residential market including apartment for sale and villa/ townhouse sectors. Show less

Credit Marketing Staff - Corporate Banking Department

• Dec 2011 - Jul 2012

Job scope: - Assisted Deputy Marketing Manager in business development and process the works of marketing department. Job scope: - Assisted Deputy Marketing Manager in business development and process the works of marketing department.