Bindu Balegar
Heal Your Life Teacher and Workshop Leader at Heal Your Life Seminars- Claim this Profile
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Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteAug, 2015- Oct, 2024 -
• ITIL® V3 foundation
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• NCR Teradata Certified SQL Specialist
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• NCR Teradata certified professional
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• Project Management Professional PMP®
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Experience
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Heal Your Life Seminars
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Professional Training and Coaching
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1 - 100 Employee
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Heal Your Life Teacher and Workshop Leader
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Jun 2018 - Present
Internationally certified Heal Your Life Teacher and Workshop Leader, to motivate people to access their inner power for a conscious and happy living based on Louis Hay Philosophy. Internationally certified Heal Your Life Teacher and Workshop Leader, to motivate people to access their inner power for a conscious and happy living based on Louis Hay Philosophy.
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Project Delivery Manager
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May 2016 - Present
Worked as Project manager and Test Delivery Manager for EIM projects for Optus Client from offshore. Currently handling account delivery for Globe Telecom Client from Offshore Worked as Project manager and Test Delivery Manager for EIM projects for Optus Client from offshore. Currently handling account delivery for Globe Telecom Client from Offshore
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Innovation Program Lead
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Jul 2015 - Apr 2016
As a Innovation Lead and Program Manager for Automation and Innovation for Industrialized Delivery System: Responsible to drive the innovation campaign across all GD centers and motivate employees to contribute for Innovation Collaborate, evaluate the Innovations and tie it to productivity metrics Publish the best practices, reports for further strategic plans
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Project Manager
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Dec 2014 - Jun 2015
As a Project Manager Astro Loyalty Phase 2: Responsible for the end to end project delivery of Loyalty Phase 2 to Astro Effectively and proactively managed all project management disciplines Ensured all project activities delivered successfully on time and budget as agreed in SOW. Handled all project related communications and escalations effectively Captured and documented project related proceedings Responsible for effective resource allocation and utilization for the project Provide directions and guidance to the team in creating Knowledge base and its effective usageAs a Lead in EDW loading operations for Astro: Responsible for internal coordination in team to get the EDW loading in time Led the performance improvement program for EDW loading Effective management of resources to work round the clock for EDW data loading Handled the issues and escalations effectively Got the operational manual documented to be used by resources who are responsible for monitoring EDW and fixing EDW issues Responsible for all Project/CR related files, reports, communications, documents captured in project library.
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Consultant
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Jun 2009 - Nov 2014
As a consultant : With strong domain and technical knowledge involved in Batch processing, analyzing and fixing the issues as a part of Support and Maintenance team Ensured all the deliverables for the clients. Involved in performance tuning/automation of jobs. Involved in management and innovation activities.As a Data Quality Analyst: Involved in the Proactive Data Quality initiatives. Analyzing root cause analysis and resolving the critical issues Coordinating and enrolling the Business Users in minimizing the dockets raised, downgrading severity of the issues raised and ensuring customer satisfaction. Trained and coached subordinates to handle the issues and to deal with clients. Led the team with respect to project activities.As a PMO & Quality Representative for Telstra & Vodafone Accounts Responsible for Configuration Management-Star Team Created and worked on all the Quality related documents from beginning Responsible for Monthly SQA ,Internal and External Audits Information Security & Business Continuity Involved in the audits for BCMS ,ISO 27000 recertification
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Problem Coordinator
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Jan 2008 - May 2009
As a problem coordinator for Telstra EDW operations: Interaction with Customers and submitting all SLA and Data currency reports to Telstra. Handled Clients and other Vendors to reduce complex issues pertaining to application Involved in escalation management to get proper solution Handling iTAM management for incidents and Change Request Management for code fixes done in Production. Analyzing root cause analysis of the issues, tickets which breached SLA and taking relevant actions. Solution of Service Requests raised by End Users of the application. Successfully handled incident management, problem management and change managementAs a consultant : Picked up technical skills and got involved in batch processing, analyzing and fixing the issues as a part of Support and Maintenance team Ensured all the deliverables for the clients.
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Software Developer
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May 2007 - Dec 2007
Responsibilities:As a Software Developer for Telstra Bigpond Remediation Project: Involved in developing and delivering end to end solution for one of the important application related to Downstream feeds. Understanding the business requirements and corresponding dependencies; in order to applying the same while designing the application. Played a key role in synchronizing an efficient complex process control system with the Data Stage jobs developed for the applications handled Designing the jobs while effectively utilizing ETL Data stage Tool; and writing Teradata scripts for project backend. Working on Test cases and testing for the entire application. Configuration management - prepared relevant documents; and obtained required policy norms for the audits
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Web Developer
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Jul 2006 - Apr 2007
As a Web designer and Coordinator: Designed website for Idea Junction and Real Time Leadership Teams to handle, market and capture various activities and programs. Actively involved in organization-wide Innovation and Idea generation activities Networking and Coordinating with the Project Managers/Teams from successful projects to collect the ideas/work done and to convert them to best practices. Supported the leaders in conducting Innovation DNA programs.
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Education
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• BE in Telecommunication
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• Executive Post Graduation in Management
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