Experience

SoftwareONE India

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Portfolio Manager

  • Jan 2020 - Present

  • Manage a medium size Portfolio for APAC business including the Publishers like MS, Aveva, RedHat, Paradigm, SolarWinds, MathWorks.• Forecast Budgeting and Cost Savings reports based on current renewals. • Validation report against the usage of the software or subscription to be renewed through Flexera. • Seek guidance from Service Owners if they anticipate any changes in the next maintenance period. • Obtain confirmation from Service Owner prior to requesting quote from publisher/reseller for license increment or decrement.• Conduct session with team for new observations and replicate testing • Brainstorming sessions with leads for improving quality and performance of Support Operations • Provide technical advice/floor support based on severity analysis • Create Monthly reports • Mentorship to new joiners • Focal for expediting issues to L3 teams • Managing project requisites, request management, and verification of change assessments • Update and maintenance of licenses and contracts in Flexera and SPM. • License data consolidation and reporting.• Creating compliance reports as per client requirement. • Contract analysis.• Interaction with Purchasing Group for invoicing issues. • Assisting and supporting Business Development Managers to onboard new Publishers. • Ensuring license data correction and completeness basis on Flexera Entitlements & Compliance reports. • License Optimization and Improvement Planning (assessing an organization’s current levels of SAM and providing recommendations for improvement). • Analyzing and reviewing the entitlement sheets for major Publishers. • Facilitate a weekly update call with all parties. Communicate with all key stakeholders & project resources for all the updates. • Managing projects and leading global cross-functional teams, managing multiple medium and small projects simultaneously. Show less

• Associate

  • Mar 2017 - Jan 2020

  • Importing licenses and agreements into the entitlement database in Aspera.• Performing an inventory of installed software • Performing reconciliation analysis for different publishers. • Matching software with licenses • Creating customized reports and comparison for cost savings • Comprehensive knowledge of Publisher Admin Portals including adding, modifying licenses and contracts. • On-going support of customer’s entitlement (all publishers) • Providing SAM Analysis & Recommendations • Training the new SAM team members on Microsoft and Adobe products. • Working with the global SAM teams to ensure timely delivery of the services and consistently working towards improved efficiency. • Create documentation of operational concepts, workflows, etc. Show less

• Senior Specialist

  • Sep 2015 - Jun 2017

  • Handling Microsoft Monthly Price Update and Item creation Proactively for various License models like Enterprise Agreement, Select/Select plus, MPSA, Azure MPSA, Open, SPLA, CSP and CSP Bundles. • Immediate Support to all Sales Representatives and Business Development Representatives across the Globe by processing their request raised on Service Now Tool.• Regular Price Update and article creation proactively for global publishers like SOPHOS and VMware so that they are available for Sales and Procurement Team all the time.• Interact with customers and other teams to obtain data requirements for new and existing Services Show less


Aon Hewitt
• United States
• Team Member

  • Sep 2013 - Aug 2015