Experience

Lone Star Materials

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Purchasing Specialist

  • Dec 2022 - Present

• Inside Sales Specialist

  • Nov 2020 - Dec 2022

  Inside Sales -- Construction/Bldg Materials



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Specialist / Interim Dept. Supervisor -- Pro Services

  • Nov 2019 - Nov 2020

  Directed a team of 8 associates including 4 Pro Sales Specialists, 2 Customer Service Associates, and 2 Pro Loaders in the day to day operations of the Pro Services Department within a multi-million dollar Lowe’s retail location in Leander, TX in areas such as sales development, training and development, customer service, inside/outside sales, estimating, and project management. Key Accomplishments:• Successfully managed all aspects of operations within the Pro Services Department of a multi-million dollar location for Lowe’s. Duties included training and development of associates, merchandising, sales and marketing strategies, and supply chain processes. Recognized by management for successfully exceeding sales expectations for Q1 and Q2 of 2020 despite shortages of key building materials and increased product costs.• Developed and implemented sales and business development strategies that increased sales, streamlined processes, and improved profitability within the department.• Collaborated with management to increase Pro Services staff by adding an additional Sales Specialist which resulted in increased department sales of 10% - 15% above target for Q1 and Q2 and 20% over sales in the same quarters last year (2019).• Proactively grew relationships with commercial customers, builders, home improvement companies, and property management companies through a keen focus on operational excellence and customer satisfaction.• Launched customer service processes and protocols within the department that grew customer satisfaction and promoted return visits from clients.• Provided strategic analysis of data and KPI’s (Key Performance Indicators) to manage performance and guide associates in their career path within Lowe’s. Show less

• Sales Specialist -- Pro Services / Customer Service Associate

  • Dec 2012 - Nov 2019

  Led the daily sales and customer service efforts for a high-volume Lowe’s store in such areas as estimating, order entry, supply chain processes, merchandising, load pulling, order staging, and delivery. Key Accomplishments:• Successfully led business development strategies for DIY consumers and commercial clients within the Pro Services and Plumbing Departments that streamlined processes and improved profitability within the department.• Spearheaded projects to improve departmental performance -- especially in estimating, order entry, and project follow up.• Developed business development and inside sales strategies for Pro/Commercial clients that increased new client acquisition, augmented sales from returning customers, and drove new sales. Show less



Meritage Homes

• United States
• Construction
• 700 & Above Employee

• Purchasing Agent / Estimator

  • Jul 2009 - Feb 2012

  Managed all aspects of purchasing and procurement for the Austin, TX location of Meritage Homes encompassing areas of data management, contract negotiations, vendor management, compliance and audit, as well as project estimation and management efforts. Key Accomplishments: • Successfully negotiated with trade labor and suppliers to reduce costs, improve delivery timeframes, reduce waste, and provide projects on-time and within budget. • Led the daily project management efforts through managing user assignments, schedules, purchases and deliveries, as well as collaborating with construction managers to optimize workflows and minimize construction delays. • Devised and implemented purchasing and procurement processes for bills of materials, labor budgets, pricing, and vendor negotiations that streamlined operations, met critical path timelines, and helped complete projects on time and within budget. Show less



Curtis Insurance, Austin

• Owner/Agent

  • Apr 2008 - Jul 2009

  • Represented Farmers Insurance • Conducted concurrent marketing efforts to identify sales prospects for home, auto, business and life insurance. • Used proven consultative sales techniques to interview prospects, determine specific insurance needs, develop and present proposed insurance solutions. • Represented Farmers Insurance • Conducted concurrent marketing efforts to identify sales prospects for home, auto, business and life insurance. • Used proven consultative sales techniques to interview prospects, determine specific insurance needs, develop and present proposed insurance solutions.



Gehan Homes

• United States
• Real Estate
• 200 - 300 Employee

• Purchasing Estimator

  • Jan 2006 - Nov 2008

  • Successfully negotiated material and labor contracts with vendors.• Managed purchase orders, suppliers, items, options, prices, plans and schedules in EnterpriseOne and BuildPro.• Developed / refined processes for every step of the pre-construction planning and home “start” phases.• Created new material and labor data structures for masonry, framing, flooring and countertops.• Worked with Corporate IT staff, Third-Party consultants and Hyphen Solutions to identify and fix integration issues between EnterpriseOne, BuildPro and AIM. Show less

• Field Manager

  • Nov 2004 - Jan 2006

  • Directed all phases of new home construction (including concrete, framing, plumbing, electrical, HVAC, drywall, paint, cabinet, countertop, flooring, etc.) to build homes on time and within budget.• Conducted buyer orientations and managed subdivision and model-home maintenance.



Threshold Audio

• Vice President of Manufacturing

  • May 1998 - Nov 2004

  • Oversaw design and manufacture of world-class audio electronics and loudspeakers for home and studio. • Managed sales and customer support to the Pro Audio and Recording markets • Oversaw design and manufacture of world-class audio electronics and loudspeakers for home and studio. • Managed sales and customer support to the Pro Audio and Recording markets



US Government Accountability Office

• United States
• Government Administration
• 700 & Above Employee

• Telecommunications Specialist (GS-12)

  • Jun 1991 - May 1998

  • Senior LAN Engineer -- Provided highest level tech support, network engineering and policy guidance to Air Force Network Control Centers at 13 US Air Force bases. • Managed design, installation and support of multiple Windows NT, Novell Netware and Banyan Vines networks for Headquarters staff at Air Education and Training Command (1800 clients in 17 buildings). • Senior LAN Engineer -- Provided highest level tech support, network engineering and policy guidance to Air Force Network Control Centers at 13 US Air Force bases. • Managed design, installation and support of multiple Windows NT, Novell Netware and Banyan Vines networks for Headquarters staff at Air Education and Training Command (1800 clients in 17 buildings).