Experience

Republic Mortgage Insurance Company

• United States
• Insurance

• Data& Voice Communications Team Lead

  • Apr 2001 - Present

  Certifications: CCNA, Currently pursuing CCNP. Principle Responsibilities Lead the design, installation, and management of the enterprise voice and data communications network. Team lead responsibilities for Voice and Data Communications team, which require leadership, guidance and direction of voice and data communications team members for all tasks. Insure all voice and data communication hardware/software meet or exceed the security requirements set forth by the Information Security Officer. Create and maintain documentation as it relates to network design, as well as policies and procedures for all voice and data communication equipment. Perform trend analysis of the network and make associated recommendations for future design changes based on trend data. Hardware and Software support of Cisco Routers, Cisco Firewalls, Cisco Switches, Cisco Call Manager, Cisco Unity, Cisco VPN, Cisco Security Agent, Cisco Clean Access (NAC), Cisco Wireless, Cisco ACS 5.X, F5, BigIP LTM, Bluecoat Packet Shaper, Nortel Switches, Nortel/Alteon Load Balancing Switches, Nortel VPN, Juniper SSL VPN, Network General Distributed Sniffer, Surf Control Web Monitor, Biscom Fax Server and Scan Router Professional. Windows Server experience - DNS, DHCP, IAS, basic AD administration.; Worked with multiple vendors to design, coordinate, and install new cabling infrastructure, LAN infrastructure, wireless network, and voice system for a corporate location move in 2008. Converted WAN topology from Frame-Relay to MPLS. Planned, coordinated, and rolled out new Cisco routers and switches to 21 regional offices. Planned, coordinated, and replaced core routing environment from Nortel to Cisco equipment. Installed F5 BigIP LTM load balancing to load balance multiple web farm environments. Part of the team that merged an acquired company's data systems with RMIC's data network. Show less



Republic Mortgage Insurance Corp

• Desktop Support Engineer

  • Apr 2001 - Apr 2002

  Certifications: A+, CNA, MCP NT 4.0 Planned and coordinated the installation and implementation of desktop hardware and software according to department standards and procedures. Identified and initiated resolutions to client problems and concerns associated with desktop hardware and software to the client's satisfaction. Highlights: Rolled out Windows 2000 Professional to over 800 Desktop and Laptop computers. Designed, tested and rolled out Roaming Profiles to Desktop and Laptop users. Created CD to auto install Windows 2000 Professional with no user interaction needed. Show less



Dick Shirley Chevrolet

• United States
• Retail

• System Administrator

  • Jan 1999 - Jan 2001

  Responsible for client pc's, terminals and printers, including ordering new equipment and providing end user support for those systems. Approximately a 25 user environment. Performed system upgrades for NT Server and IBM Mainframe environment. Responsible for all Telecom equipment. Worked with outside vendor to handle most setups and all new equipment. Responsible for client pc's, terminals and printers, including ordering new equipment and providing end user support for those systems. Approximately a 25 user environment. Performed system upgrades for NT Server and IBM Mainframe environment. Responsible for all Telecom equipment. Worked with outside vendor to handle most setups and all new equipment.