Senior Personal Trainer

• Jun 2021 - Present

Innovation Operations

• Jul 2016 - Jun 2021

I manage operations and logistics for pilot programs that test the boundaries of the industry at one of the most innovative schools in the world. I see it as my job to ensure SNHU's adaptability and perseverance regardless of the source or impact of the upcoming challenges in a VUCA world. I manage operations and logistics for pilot programs that test the boundaries of the industry at one of the most innovative schools in the world. I see it as my job to ensure SNHU's adaptability and perseverance regardless of the source or impact of the upcoming challenges in a VUCA world.

Managing Consultant

• Apr 2014 - Jul 2016

My team of both Information Management and Process Improvement consultants were responsible for numerous process improvement and analytic engagements, at multiple clients, to aid our customers increase visibility into and minimize waste, maximize efficiency, and challenge longstanding assumptions. Our successes were measured in effort saved, reallocated budget, limiting future spending, consistent re-engagement, and an continually expanding and developing team. My team of both Information Management and Process Improvement consultants were responsible for numerous process improvement and analytic engagements, at multiple clients, to aid our customers increase visibility into and minimize waste, maximize efficiency, and challenge longstanding assumptions. Our successes were measured in effort saved, reallocated budget, limiting future spending, consistent re-engagement, and an continually expanding and developing team.

Lead Business Systems Analyst

• Sep 2012 - Apr 2014

• Manage a team of Data Scientists to deliver holistic reporting of entire organization, post acquisition, including but not limited to: o Development, testing and sign-off of new relational tables, which support regulatory reporting, business intelligence tools, as well as ad-hoc reporting. o Coordinating requirements gathering practices between business and IT for replacing existing and/or developing new reporting capabilities. o Migrating and merging vendor information. o Automation of both internal and external customer reporting. o Created and trained users on a user-friendly and simplified database view.• Lead organization’s hiring effort hiring and onboarding 20 new team members.• Acted as Product Owner, Manager and Scrum Master during Agile adoption. Show less

Senior Business Systems Analyst

• Mar 2009 - Aug 2012

• Through matrix management, owned delivery of reporting relating to newly implemented Claims front-end application.• Lead a team implementing, testing and transitioning 500 users to a new business intelligence application platform (hardware and software).

Business Systems Analyst

• Jan 2008 - Mar 2009

• Subject matter expert for Production issues in front-end application, including impact testing, defect management, reporting and enhancement prioritization.

Research Analyst

• Jul 2006 - Dec 2007

• Streamlined and documented processes and manual jobs, improving inefficiencies of SQL and SAS scripts and graphic user interface projects by over 200%. • Streamlined and documented processes and manual jobs, improving inefficiencies of SQL and SAS scripts and graphic user interface projects by over 200%.

Actuarial Intern

• 2005 - 2005