Billy Aw

User Experience Researcher at Zenyum
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG

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Experience

    • Singapore
    • Retail
    • 100 - 200 Employee
    • User Experience Researcher
      • Jan 2021 - Present

      Researcher for client projects in digital performance & marketing campaigns oftele-dentistry, and orthodontics across markets; Singapore, Malaysia, HongKong, Thailand, Vietnam, Taiwan & Indonesia.Conduct user interviews, stakeholder workshops, concept testing, UX evaluationsto discover current state experiences and design strategy for future stateproducts and experiences.Work closely with performance marketing, customer service, design team

    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Presenter & Trainer
      • Jan 2017 - Present

      Presenter & Trainer Team for LESMILLS Asia Pacific LESMILLS RPM, SPRINT & GRIT SERIESConducted upskill workshops on a quarterly basis for LESMILLS South-East Asia instructorsWorkshops were conducted in Singapore, Bangkok, Jakarta & Kuala LumpurParticipated in LESMILLS Live Sydney 2017, LESMILLS Live Singapore 2018, 2019, LESMILLS EU Summit Punta Umbria 2018

    • Singapore
    • Advertising Services
    • 1 - 100 Employee
    • User Experience Designer
      • Nov 2020 - Dec 2020

      I worked on a pro-bono project for dateideas and carried out a Design Sprint to prototype a new feature for their recently launched application. Read more about it in the link below.

    • Singapore
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Product Specialist & Group Fitness Instructor
      • Sep 2020 - Dec 2020

      Directed & created product: Psycle 45Taught Psycle 45 & RPM weeklyAssisted business owners on product branding, studio operations, program scheduling & product development.Performed maintenance on SCHWIN Indoor Cycling bikes for the studio

    • Singapore
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Product Specialist & Training Manager
      • Jul 2016 - Aug 2020

      Assisted interactive fitness digital platform through content development and design experienceProvided support and assistance to the design of group fitness experiences of VAExecuted program & training development based on user needs from mobile app feedback systemWorked at outlets: Raffles Place, Tanjong Paga, Holland Village, Duo Galleria, Marina OneCertified in LESMILLS BODYPUMP, RPM, THE TRIP, GRIT SERIES, Anti-Gravity Yoga, Stages CyclingTaught In-house programs Virgin Active Grid TrainingConducted orientation & developments for LESMILLS VA new instructorsConducted quarterly up-skill, tuition and weekly assessments for existing LESMILLS VA instructorsFull-Time Group Fitness Instructor & TrainerClubs Raffles Place, Tanjong Paga, Holland Village, Duo Galleria, Marina OneCertified in LESMILLS BODYPUMP, RPM, THE TRIP, GRIT SERIES, Anti-Gravity Yoga, Stages CyclingTaught In-house programs Virgin Active Grid TrainingConducted orientation & developments for LESMILLS VA new instructorsConducted quarterly up-skill, tuition and weekly assessments for existing LESMILLS VA instructorsConducted live events and educational workshops for clients

    • Singapore
    • Spectator Sports
    • 1 - 100 Employee
    • Group Fitness Instructor
      • Aug 2015 - Apr 2017

      Cycling Instructor at Anthem @ Hong Kong StreetTaught Anthem 45 & Anthem Road 4-6 classes weeklyOperated Cycling Performance IQ systemSupported business with indoor cycling experience design

    • Indonesia
    • Wellness and Fitness Services
    • 500 - 600 Employee
    • Group Fitness Instructor
      • Oct 2014 - Apr 2017

      Freelance InstructorClubs Downtown East, City Square, Rochester, Junction 10, Bukit TimahTaught LESMILLS Bodypump, RPM, Conducted Inhouse programs VIPR, BOSU, Fast Fit(Circuit Training), TRX, Freestyle Cycling

Education

  • General Assembly
    UX/UI
    2020 - 2020

Community

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