Billy Aw
User Experience Researcher at Zenyum- Claim this Profile
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Bio
Experience
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Zenyum
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Singapore
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Retail
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100 - 200 Employee
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User Experience Researcher
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Jan 2021 - Present
Researcher for client projects in digital performance & marketing campaigns oftele-dentistry, and orthodontics across markets; Singapore, Malaysia, HongKong, Thailand, Vietnam, Taiwan & Indonesia.Conduct user interviews, stakeholder workshops, concept testing, UX evaluationsto discover current state experiences and design strategy for future stateproducts and experiences.Work closely with performance marketing, customer service, design team
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Les Mills Asia Pacific
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Australia
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Wellness and Fitness Services
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1 - 100 Employee
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Presenter & Trainer
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Jan 2017 - Present
Presenter & Trainer Team for LESMILLS Asia Pacific LESMILLS RPM, SPRINT & GRIT SERIESConducted upskill workshops on a quarterly basis for LESMILLS South-East Asia instructorsWorkshops were conducted in Singapore, Bangkok, Jakarta & Kuala LumpurParticipated in LESMILLS Live Sydney 2017, LESMILLS Live Singapore 2018, 2019, LESMILLS EU Summit Punta Umbria 2018
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dateideas
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Singapore
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Advertising Services
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1 - 100 Employee
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User Experience Designer
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Nov 2020 - Dec 2020
I worked on a pro-bono project for dateideas and carried out a Design Sprint to prototype a new feature for their recently launched application. Read more about it in the link below.
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oompf! fitness
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Singapore
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Wellness and Fitness Services
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1 - 100 Employee
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Product Specialist & Group Fitness Instructor
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Sep 2020 - Dec 2020
Directed & created product: Psycle 45Taught Psycle 45 & RPM weeklyAssisted business owners on product branding, studio operations, program scheduling & product development.Performed maintenance on SCHWIN Indoor Cycling bikes for the studio
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Virgin Active Singapore
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Singapore
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Wellness and Fitness Services
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1 - 100 Employee
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Product Specialist & Training Manager
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Jul 2016 - Aug 2020
Assisted interactive fitness digital platform through content development and design experienceProvided support and assistance to the design of group fitness experiences of VAExecuted program & training development based on user needs from mobile app feedback systemWorked at outlets: Raffles Place, Tanjong Paga, Holland Village, Duo Galleria, Marina OneCertified in LESMILLS BODYPUMP, RPM, THE TRIP, GRIT SERIES, Anti-Gravity Yoga, Stages CyclingTaught In-house programs Virgin Active Grid TrainingConducted orientation & developments for LESMILLS VA new instructorsConducted quarterly up-skill, tuition and weekly assessments for existing LESMILLS VA instructorsFull-Time Group Fitness Instructor & TrainerClubs Raffles Place, Tanjong Paga, Holland Village, Duo Galleria, Marina OneCertified in LESMILLS BODYPUMP, RPM, THE TRIP, GRIT SERIES, Anti-Gravity Yoga, Stages CyclingTaught In-house programs Virgin Active Grid TrainingConducted orientation & developments for LESMILLS VA new instructorsConducted quarterly up-skill, tuition and weekly assessments for existing LESMILLS VA instructorsConducted live events and educational workshops for clients
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Anthem Indoor Cycling
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Singapore
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Spectator Sports
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1 - 100 Employee
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Group Fitness Instructor
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Aug 2015 - Apr 2017
Cycling Instructor at Anthem @ Hong Kong StreetTaught Anthem 45 & Anthem Road 4-6 classes weeklyOperated Cycling Performance IQ systemSupported business with indoor cycling experience design
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Celebrity Fitness
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Indonesia
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Wellness and Fitness Services
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500 - 600 Employee
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Group Fitness Instructor
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Oct 2014 - Apr 2017
Freelance InstructorClubs Downtown East, City Square, Rochester, Junction 10, Bukit TimahTaught LESMILLS Bodypump, RPM, Conducted Inhouse programs VIPR, BOSU, Fast Fit(Circuit Training), TRX, Freestyle Cycling
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Education
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General Assembly
UX/UI