Bill Walters
program coordinator at JLA Public Involvement- Claim this Profile
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Bio
Alison Starkey
As Eastside Village’s key website and content design person, Bill has an incredible way of combining his right and left-brain talents for the benefit of our small organization. In addition to wrangling the technology behind the content, Bill can write and edit content with speed and accuracy. He has invaluable insight into assessing content and how it is perceived and impacts our business goals. Finally, having Bill’s proactive business and technical prowess and enthusiasm has already made a key difference in our organization’s impact on our members and staff alike. Whoever makes the good decision to bring Bill on their team will gain invaluable multifaceted talents and wisdom to their organization’s skill pool.
LinkedIn User
Bill Walters is a smart and savvy editor and writer and he brings much more to each assignment! Bill not only crafts a message that is on-point for a brand or individual but he ensures that the message reaches the broadest possible audience. Bill is continually innovative and a problem solver with an easy-going, "can-do" spirit. Working with Bill is a pleasure! With Bill on our communications team, I know that the message will have the right tone and be delivered in the most efficient manner to build a loyal following. Bill is truly an commutations expert!
Kathy Dean
Bill was the clever, concise, informational and conversational virtual voice behind OHSU's intranet. The integration of social tools into the employee news/discussion forum accelerated usage to five times its former levels. His writing kept us all up to speed and entertained. There is not much more important in any organization than engaged, informed employees. Bill did an outstanding job of keeping all of us that way.
Alison Starkey
As Eastside Village’s key website and content design person, Bill has an incredible way of combining his right and left-brain talents for the benefit of our small organization. In addition to wrangling the technology behind the content, Bill can write and edit content with speed and accuracy. He has invaluable insight into assessing content and how it is perceived and impacts our business goals. Finally, having Bill’s proactive business and technical prowess and enthusiasm has already made a key difference in our organization’s impact on our members and staff alike. Whoever makes the good decision to bring Bill on their team will gain invaluable multifaceted talents and wisdom to their organization’s skill pool.
LinkedIn User
Bill Walters is a smart and savvy editor and writer and he brings much more to each assignment! Bill not only crafts a message that is on-point for a brand or individual but he ensures that the message reaches the broadest possible audience. Bill is continually innovative and a problem solver with an easy-going, "can-do" spirit. Working with Bill is a pleasure! With Bill on our communications team, I know that the message will have the right tone and be delivered in the most efficient manner to build a loyal following. Bill is truly an commutations expert!
Kathy Dean
Bill was the clever, concise, informational and conversational virtual voice behind OHSU's intranet. The integration of social tools into the employee news/discussion forum accelerated usage to five times its former levels. His writing kept us all up to speed and entertained. There is not much more important in any organization than engaged, informed employees. Bill did an outstanding job of keeping all of us that way.
Alison Starkey
As Eastside Village’s key website and content design person, Bill has an incredible way of combining his right and left-brain talents for the benefit of our small organization. In addition to wrangling the technology behind the content, Bill can write and edit content with speed and accuracy. He has invaluable insight into assessing content and how it is perceived and impacts our business goals. Finally, having Bill’s proactive business and technical prowess and enthusiasm has already made a key difference in our organization’s impact on our members and staff alike. Whoever makes the good decision to bring Bill on their team will gain invaluable multifaceted talents and wisdom to their organization’s skill pool.
LinkedIn User
Bill Walters is a smart and savvy editor and writer and he brings much more to each assignment! Bill not only crafts a message that is on-point for a brand or individual but he ensures that the message reaches the broadest possible audience. Bill is continually innovative and a problem solver with an easy-going, "can-do" spirit. Working with Bill is a pleasure! With Bill on our communications team, I know that the message will have the right tone and be delivered in the most efficient manner to build a loyal following. Bill is truly an commutations expert!
Kathy Dean
Bill was the clever, concise, informational and conversational virtual voice behind OHSU's intranet. The integration of social tools into the employee news/discussion forum accelerated usage to five times its former levels. His writing kept us all up to speed and entertained. There is not much more important in any organization than engaged, informed employees. Bill did an outstanding job of keeping all of us that way.
Alison Starkey
As Eastside Village’s key website and content design person, Bill has an incredible way of combining his right and left-brain talents for the benefit of our small organization. In addition to wrangling the technology behind the content, Bill can write and edit content with speed and accuracy. He has invaluable insight into assessing content and how it is perceived and impacts our business goals. Finally, having Bill’s proactive business and technical prowess and enthusiasm has already made a key difference in our organization’s impact on our members and staff alike. Whoever makes the good decision to bring Bill on their team will gain invaluable multifaceted talents and wisdom to their organization’s skill pool.
LinkedIn User
Bill Walters is a smart and savvy editor and writer and he brings much more to each assignment! Bill not only crafts a message that is on-point for a brand or individual but he ensures that the message reaches the broadest possible audience. Bill is continually innovative and a problem solver with an easy-going, "can-do" spirit. Working with Bill is a pleasure! With Bill on our communications team, I know that the message will have the right tone and be delivered in the most efficient manner to build a loyal following. Bill is truly an commutations expert!
Kathy Dean
Bill was the clever, concise, informational and conversational virtual voice behind OHSU's intranet. The integration of social tools into the employee news/discussion forum accelerated usage to five times its former levels. His writing kept us all up to speed and entertained. There is not much more important in any organization than engaged, informed employees. Bill did an outstanding job of keeping all of us that way.
Credentials
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COVID-19 Contact Tracing
CourseraMay, 2020- Nov, 2024
Experience
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JLA Public Involvement
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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program coordinator
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Feb 2018 - Present
As JLA's first specialist writer/editor, I've narrowed my focus to translating material from subject-matter experts in the public sector and illuminating what's crucial for the public to understand and act on. I still occasionally meet, greet and listen to the public at clients' open houses; compile, analyze and report public feedback; pinch-hit in publication layout and web design; and act as backup IT support for my colleagues. I've even done occasional mechanical support for fellow bike commuters. (I worked in bike shops years ago.) Show less
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Portland State University
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United States
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Higher Education
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700 & Above Employee
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editing contractor
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May 2021 - Nov 2022
Within the university's Office of Academic Innovation, I edited and web-wrangled how-to guides for faculty during profound changes in how and where instructors taught. Within the university's Office of Academic Innovation, I edited and web-wrangled how-to guides for faculty during profound changes in how and where instructors taught.
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Freelance
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Portland, Oregon Area
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writer, editor, workflow plumber
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Sep 2014 - Mar 2018
I wrote marketing content and worked with independent filmmakers. I wrote and coordinated training materials for Papa Murphy's. I also did volunteer/pro-bono work with a couple of worthy organizations. (See further below.) My strength is writing useful, helpful guidance in a warm, approachable voice — but just as often, I used content-related technical chops (HTML, CSS, a little JavaScript, a lot of CMS aptitude) to build "write once, publish many places" workflows for creative folks who already knew what they wanted to say. Show less
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Oregon Health & Science University
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Hospitals and Health Care
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700 & Above Employee
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(senior) communication specialist
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Aug 2007 - Jun 2014
I rebooted the institution's internal communications to bring employees accurate, relevant, practical information — and to help them feel supported in acting on it. I launched a social media-enabled intranet by integrating a lightning-quick news blog with traditional portal, reference and mass-email channels. I popularized social media tools and concepts for employee communication, including the use of user-authored content and analysis of web and email metrics to assess results. I ensured consistency, clarity, optimum timing and brand compliance in content submissions from HR, marketing, facilities and many other departments. I moderated online discussion, including highly charged topics, and channeled community energy into positive outcomes. I served as backup administrator for public-facing Twitter and Facebook accounts. I led communications for complex, disruptive facilities and transportation projects — including weeks-long road closures and a cooling-plant replacement in a sensitive research environment. I led communication colleagues by advocating for, educating about and overseeing access to improved tools for mass email, news hosting and more. I created the organization's first comprehensive intranet site for brand standards. Show less
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TriMet
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Urban Transit Services
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700 & Above Employee
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marketing writer/editor/project manager
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Nov 2004 - Aug 2007
I wrote ad copy, outreach content, service information and more for web, print and on-street media. I coordinated contributions, versions, feedback, and deadline compliance within cross-functional teams of subject-matter experts and stakeholders. I was trusted by web and graphic designers to “take the wheel” in Adobe tools for routine review cycles — freeing designers to begin the next project. I was the writer on a diversity-related campaign that won a national award. I coordinated within a cross-functional team to slash production time for customer-service reports — from three months down to three days — equipping managers to make decisions with fresher data. I envisioned and created a web response form for potential advertisers, enabling an additional $260K in ad revenue in its first year. Show less
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LHH
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United States
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Human Resources Services
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700 & Above Employee
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"eManager"
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Mar 2002 - Feb 2005
I ensured relevance, consistency, clarity, optimum timing and brand compliance in content submissions from a cross-functional team of 20 at DBM, a competitor that eventually was absorbed by Lee Hecht Harrison. I coached regional and departmental communicators in how best to reach sectors of 6,500 employees across a multinational organization. I created the firm’s first nationwide crisis communication plan and coached executives in implementing it. I worked in confidence with Human Resources to quickly develop and announce revised policies and benefits when the firm suddenly was sold. Show less
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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communications specialist
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1998 - 2001
I worked with cross-functional teams of IT project leaders and subject-matter experts to guide 30,000 employee customers through sweeping changes in enterprise core services — including email, print and network access — via step-by-step instructions, tips and tricks, outage notifications and more. Feedback rates quadrupled, nearly all of it favorable. “You guys rock,” verbatim, was such frequent feedback that it became a department catch phrase. I collaborated with developers on a tool to create on-the-fly recipient lists for mass emails based on location, role and organizational hierarchy. I was the designated mass communicator in Incident Command settings, including a major cyber-attack. Show less
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Informant Communications Group
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United States
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Book and Periodical Publishing
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features editor
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Aug 1996 - Nov 1997
In feature articles, tables of contents, captions and cover bullets, I helped establish an editorial voice and tone that gave Web Publisher magazine the strongest newsstand launch the multi-title publisher had ever seen. In feature articles, tables of contents, captions and cover bullets, I helped establish an editorial voice and tone that gave Web Publisher magazine the strongest newsstand launch the multi-title publisher had ever seen.
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Electronic Data Systems
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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publications editor
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1994 - 1996
On a team of editors, I documented billing processes for California’s Medi-Cal (Medicaid) program. I distilled information from physicians, attorneys and systems analysts — including terminology for medical procedures and drugs — into billing instructions and monthly bulletins distributed to clerical staffs at medical offices. I led pilot efforts to convert print workflows to web delivery. I revitalized the deployment’s employee newsletter. On a team of editors, I documented billing processes for California’s Medi-Cal (Medicaid) program. I distilled information from physicians, attorneys and systems analysts — including terminology for medical procedures and drugs — into billing instructions and monthly bulletins distributed to clerical staffs at medical offices. I led pilot efforts to convert print workflows to web delivery. I revitalized the deployment’s employee newsletter.
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Education
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University of California, Davis
Bachelor's Degree, English
Community
